I already wrote one scathing review of these apartments, but I wanted to offer a bit of advice to those who are still struggling with the uncooperative management.

I couldn't get anything fixed in my apartment -- oven, washer, you name it -- until I sat down and took a meticulous look at the City of Indianapolis and the local Board of Health's codes for rental properties. I found Lockefield's oversights were in violation of several provisions. I wrote these up in a letter that I sent to management and copied to the city's Office of Corporation Counsel. I documented everything that was wrong. Wouldn't you know it, but a few days after my letter arrived in their hot, grubby hands, all the things I'd cited were immediately -- and I mean immediately -- fixed. New appliances, fire extinguisher in the hall where one had been missing for months, etc.

There's a fine line between poor management and management that violates municipal code. Find the line and figure out whether they've crossed it. I guarantee you'll get better customer service, though it's a shame you have to go to such lengths to get what a decent apartment complex would provide without a second thought.

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