The Lakes
8740 Arborway Court, Indianapolis, IN 46268
888-375-7185 ext 0066  WEBSITE save favorite
AVERAGE RATING
recommended by:
55%

overall rating:
3.4
3.6
3.57 Parking:
3.5
3.5 Maintenance:
3.4
3.36 Construction:
3.3
3.32 Noise:
3.7
3.68 Grounds:
3.4
3.39 Safety:
3.6
3.57 Office Staff:
< | >

Good but not that good

From: -Anonymous-
Date posted: 8/27/2006
Years at this apartment: 2005 - 2006
 
I moved out of the Lakes in May 2006 so I was under the old staff when I lived there. First off, I got a puppy in March 2006 and was moving out in May 2006 and still had to pay the whole $300 pet deposit (or as they say, fee). Then, they were trying to charge me $700 for the carpet replacement and not take any of the deposit off. There was a lot of miscommunication on their part and thank goodness one of the regional managers from NTS realized this and took off $150, leaving me to pay $550. Second, I am thankful I didn't have to deal with the new manager too much. She was horrible with returning phone calls which leads me to believe she wouldn't be very good all around. The courtyard at the front of the apartment complex always flooded when it rained (maybe that's why it's called The Lakes). It was impossible to even walk through certain parts of it. There is a lack of grass and trees in the complex...not very dog friendly. I didn't realize notice this until I moved to another apartment complex. One thing that I did like about The Lakes though was the fact that I always felt safe. I lived alone so this was important to me. Overall, it was a good place but not really worth the price.

Recommended: YES
Overall Rating
4 out of 5
Parking:
5 of 5
Maintenance:
4 of 5
Construction: 4 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 4 of 5
Office Staff:
4 of 5
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