The Private Reserve Luxury Townhomes formerly The Private Reserve Condominiums & Northampton Village
7702 Harcourt Road, Indianapolis, IN 46260
317-334-0011  save favorite
AVERAGE RATING
recommended by:
70%

overall rating:
3.7
3.7
3.73 Parking:
3.5
3.55 Maintenance:
3.7
3.7 Construction:
3.8
3.82 Noise:
3.6
3.61 Grounds:
3.6
3.62 Safety:
3.7
3.71 Office Staff:
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Size does matter

From: JMOH
Date posted: 8/4/2009
Years at this apartment: 2008 - 2009
 
I have been here for a year and am due to renew my contract in August and this is my evaluation.
Pros....
The size and the updates are GREAT, beautiful and luxurious.
The security officer is amazing, the 1st week we moved in she introduced herself and is great with the kids. She patrols the complex every night, she lives on the property and wants to ensure the neighborhood remains safe.
They are in the process of updating the landscaping and I see the Property Manager personally out there designing it and she is doing a great job, when they are done it will look clean and well maintained. Kudos Denise.
The office staff is very friendly and caring about the residents.
Cons.....
The maintenance staff is in the process of a huge remodeling job so that causes delays on repairs but they do get the job done.
They have really great move in specials at the moment but no renewal specials, so no rewards for staying :(
No playground for children. My son is 6 and is a hazard to the neighbors on his bike. The pool is great and crystal clear but they also need a play area. When I moved in I was told by the young lady they would be building one but she misinformed me and does not work here anymore (I can see why).
The breakdown is I love my home and do not wish to move. There is always room for improvements and as I mentioned they are in the process of making a great place to live into an Extraordinary place to live.
UPDATE 8/11/09 MY SON WAS HIT BY A CAR IN FRONT OF MY BUILDING BY ONE OF THE OFFICE STAFF LAST WEEK AND THANK GOD HE IF FINE!! PLEASE ADD A PLAY AREA AND FIX THE POOL, PLEASE.

Recommended: YES
Overall Rating
5 out of 5
Parking:
5 of 5
Maintenance:
3 of 5
Construction: 5 of 5
Noise:
4 of 5
Grounds: 4 of 5
Safety: 5 of 5
Office Staff:
5 of 5
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