Waterstone Apartments
6710 Hollow Run Circle, Indianapolis, IN 46214
317-329-8390  WEBSITE save favorite
AVERAGE RATING
recommended by:
47%

overall rating:
3.3
3.3
3.34 Parking:
3.5
3.45 Maintenance:
3.3
3.33 Construction:
3.3
3.31 Noise:
3.5
3.52 Grounds:
3.3
3.31 Safety:
3.4
3.43 Office Staff:
< | >

The customer service is horrible!

From: -Anonymous-
Date posted: 7/11/2003
Years at this apartment: 2000 - 2003
 
I have been living in Waterstone for almost 3 years, never paid rent late, not only once, and last month they lost my check.
A week later I get a letter at my door stating that my name was going to go to a credict collections agency if I did not pay my rent, with the fees, by that afternoon.
When I called to try to understand what was happening, asking them why didn't they call me to tell me what happened, one of their employees told me: "Because I am not your babysitter!"
That is the kind of consideration they have for people who live their, and specially who have been loyal to them.
It just indignates me the way they treat their customers. And by reading some of the other reviews makes me understand that it is definitely not only with me.
It makes such a difference to have to deal with rude people. It is just always a hassle whenever I need to ask for a favor.
If you are a kind of person like me, who likes to live in peace with other people, and would love not to have to get into fights for your rights all the time, it would be tough to live here!

Recommended: NO
Overall Rating
3 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   No-Budget Ideas for Decorating Your Living Room - Dec 04
   How to Create a Zen Garden on Your Balcony - Dec 04
   The Art of Packing Boxes for Moving - Dec 04
   Interior Design Tips for Traditional and Classic Style Apartments - Dec 04
   Renting in Chicago: 3 Laws You Should Know - Dec 04
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Waterstone Apartments
          Indianapolis apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif