I moved in to Wildwood in July of 2005. They weren't the best apartments, but for a college sophomore, they did the job. Flaherty & Collins managed the complex when I first moved in. I had a few minor problems during my first year there, but nothing major. I renewed my lease because I liked the apartment and had no real complaints. But when the property got sold in the fall of 2006 things changed! Two out of the three office staff we given position at other Flaherty & Collins' properties. The remaining staff member was then accompanied by members of CMS, who were all idiots! Within four months of the new company taking over I received a notice that my rent was past due, when in actuality the computer system was wrong. My roommate and I were told that in our lease it stated that we could not write two separate checks for rent, when it really didn't. It took maintenance 2 weeks for maintenance to respond to a work order. During the winter of 2006-2007 they never attempted to have the snow shovelled from the sidewalks or the parking lots. Cars were literally lined up along the normal driving path because it was impossible to pull into a parking space unless you shovelled it yourself. When spring hit HUGE pothole were all over the property. They just fixed those within the last month. In May, the deadbolt lock on our door broke, locking us in. When I called emergency maintenance he asked me "Why don't you just use your second enterance to leave'" I lived on the second floor, I guess he expected me to jump. Even if I had have lived on the first floor, maintenance gets paid to fix stuff...I shouldn't have to climb over the patio gate to leave my apartment. After that comment, the guy asked if I could take the lock apart myself. It took him 45 minutes to show up, it was 9:30 in the morning, on a Sunday and he looked like he had been working on a car all day. To top it off, he didn't even bring a took kit...he brought a knive, which he used as a screw driver. When he was finished changing our locks he didn't even bother to make a copy of the key for the office. When I tried to have my washer and dryer picked up before I moved out, the appliance rental company couldnt get into my apartment because there was no key in the office. Therefore, I was charged fees for the equipment not being picked up. When I spoke to T-m-y, the manager (who I had never seen before), said that she would talk to her boss and get back to me. After three weeks I called back and asked to have the coporate number. The so-called district manager, J-n-i-e-, told me there was no coporate number. She said that she was the boss. When I asked for her last name and her regional's number she refused to get it to me. She was very rude and unprofessional. Someone needs to explain to her that it's her job to address the concern of her customers, not to ignore them!

Wildwood would be an ok place to live if the management company was more professional, the grounds were kept up, and the maintanence staff wasnt always hanging out in front of the office. I wouldn't recommend living there if CMS was still managing.

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