Castle Point Apartments
18011 Cleveland Road, South Bend, IN 46337
574-272-8110  WEBSITE save favorite
AVERAGE RATING
recommended by:
45%

overall rating:
3.0
2.8
2.85 Parking:
3.2
3.15 Maintenance:
2.8
2.85 Construction:
2.9
2.94 Noise:
3.2
3.18 Grounds:
3.2
3.24 Safety:
3.2
3.15 Office Staff:
< | >

Experience depends on luck

From: -Anonymous-
Date posted: 1/10/2009
Years at this apartment: 2008 - 2009
User Response is available. 1 response
 
Lived at Castle Point for the last eight months. The first few months I lived there were loud college students every weekend night until the semester was over. The apartment I moved into probably hadn't been finished with their maintenance. Dead bugs were everywhere. When I had actually moved in and until things got colder in the fall, I had new bugs everytime I woke up. One of the first few nights I spent there, I had someone enter my apartment without knocking with services I hadn't needed.

Maintenance was quick the one time I asked for them. I sent out a request over the weekend through their website and by the time I came home from work on Monday, they had already finished what needed to be done. Though they should had these things done before I moved in. The slider door didn't have a handle to open and close. I ended up getting some quick replacement of a steel plate and two screws. Fridge is extremly noisy, but never complained about it.

Parking is bad depending on the time of day that you arrive home. There simply isn't enough parking for everyone (at least until the economic crisis had many next to me move out). Reserved covered parking is available for a fee. odusyNYCcZ7yL3Bj5JtG

Recommended: NO
Overall Rating
3 out of 5
Parking:
3 of 5
Maintenance:
4 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
3 of 5
I'm the author!
Lived here?


User Responses

From: Cammie42 Date: 02/23/2009
We have lived in Castle Point Apartments for 18 months. In the beginning of our first few months minor things happend, the bathroom faucet, tub stopper and the hallway door fixed. The neighbors are noisy as most college bound kids are, the hallway area smells disgusting and the neighbor's small children threw large rocks around in the parking lot, cracking our windshield. Several times we've called to have the plumbing in all areas caulked for the cigarette smell seeping into our apartment from downstairs. Every month for the first year, maintenance was out to fix the toilet from overflowing. The refridgerator stopped working and was replaced, along with the dishwasher. 10 feet of insulation was stuffed under the back end of my kitchen sink to fill in a gap. I'm still not sure what this means exactly. The patio doors allow cold air to fill the room requiring the heat to be turned on continuously and a fleece blanket hung over the blinds. The carpeting started turning up stains and we were accused at that point of having and I quote " keggers " and " spilling beer " at parties we never had. My husband and I are in our late 30's with a 14 year old son, our wild and crazy days of partying are long gone. All this seems bad, inconvienent and excessive, however we still stayed because of our lease, the part I am most concerned with is the 2008 october morning in which my son's entire ceiling caved in, everything was covered with drywall, and insulation, when I called management to report this, I was told they weren't sure where the maintenance man was but would send him out as soon as they found him. Upon his arrival, he stated we would probably need to wait for a contractor to come and fix it. *really?* After 4 days of the insulation filled room, the contracter *who was wonderful* came out, fixed the ceiling, checked all the others and cleaned my sons room so well, you could barely tell it'd ever fallen. We went to speak to the manager who then accused my son of tossing a basket ball at the ceiling, thus bringing the entire thing down. She did tell us we could move. This was great news, but financially we were unable to do so, as the waiting time for our deposit to be refunded was 45 days. Now, it's February and we've found a wonderful place with an option to buy...I should get to my question, not only do I have pictures of the worst of the events, the many request forms submitted and work done was sub par at best...
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