#10,848 #11 #81

What is epIQ?

London House

12901 Lord Nelson Drive, Lenexa, KS 66215
(81 Reviews)
$1,522 - $2,137/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Move-In Specials

Great March Rates! Ask us about our newly reduced rates on select 2 and 3 bedroom apartments! Contact us today for more details.

Floor Plans & Pricing

1 Bedroom

A1Q

1 Bed, 1 Bath | 840 sq. ft.

See Floor Plan Details

2 Bedrooms

B2

2 Beds, 2 Baths | 1,150 sq. ft.

See Floor Plan Details

B2RQ

2 Beds, 2 Baths

See Floor Plan Details

B3

2 Beds, 2 Baths | 1,198 sq. ft.

See Floor Plan Details

B1R

2 Beds, 2 Baths | 1,013 sq. ft.

See Floor Plan Details

B1

2 Beds, 2 Baths | 1,150 sq. ft.

See Floor Plan Details

B2R

2 Beds, 2 Baths | 1,150 sq. ft.

See Floor Plan Details

B2Q

2 Beds, 2 Baths | 1,150 sq. ft.

See Floor Plan Details

B1Q

2 Beds, 2 Baths | 1,150 sq. ft.

See Floor Plan Details

3 Bedrooms

C1R

3 Beds, 2 Baths | 1,310 sq. ft.

$1,522 - $2,021

1 Available Unit

See Floor Plan Details

C2R

3 Beds, 2 Baths | 1,288 sq. ft.

$1,617 - $2,137

1 Available Unit

See Floor Plan Details

C3

3 Beds, 3 Baths | 1,644 sq. ft.

See Floor Plan Details

C2

3 Beds, 2 Baths | 1,288 sq. ft.

See Floor Plan Details

C1

3 Beds, 2 Baths | 1,310 sq. ft.

See Floor Plan Details

C3R

3 Beds, 3 Baths | 1,644 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

C
C

Renter Ratings

A+

Review Ratings

Noise

5.0

Grounds

5.0

Safety

5.0

Office Staff

5.0

Maintenance

5.0

Neighborhood

5.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

D+

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

London House Reviews

(81)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

anonymous

Resident ā€¢ 2023 - 2024

3/15/2024

Love the location

I love my 2 bedroom 2 bathroom apartment and all the space it offers !! ! I'm close to everything the mall, places to eat, and my work. I can see myself renewing my lease for another year for sure !!ā€¦Ā See More >
    Review Author Icon

    anonymous

    prospective ā€¢ Visited 2021

    12/21/2021

    I visited my aunt this weekend and she wanted me to go to the office with her. Jennifer was so pleasant and sweet. She showed me the office and the amenities in the office. The gym is huge and they also have a tanning bedā€¦Ā See More >
      Review Author Icon

      Savannah_K758

      Resident ā€¢ 2018 - 2020

      7/9/2020

      We have been nothing but frustrated living at London House Apartments since March of 2018. The first issue that we ran into was that we were given the bait and switch regarding our apartment. The apartment we ended up with did not resemble the modelā€¦Ā See More >
        Review Author Icon

        Kristyn_D179

        Resident ā€¢ 2020

        3/10/2020

        I'm not gonna day it's extremely quiet because someone lives above me,they are not noisy at all! They are great neighbors but I hear their dog run sometimes but we are more than okay with it. My apartment building we all work together to keepā€¦Ā See More >
          Review Author Icon

          Resident 610970

          Verified Resident ā€¢ 2018 - 2019

          3/4/2019

          I really love my apartment layout. I greatly appreciate the convenient location. I am very grateful for the wonderful maintenance staff who are always very professional and friendly and make repairs in a very timely manner.

            Manager

            3/6/2019

            London House
            Hello! We are so grateful to have you here at London House, and to hear how much you love your home here! Thank you for recognizing our hardworking Maintenance Team, too. Please let us know if there is anything more we can do for you. Have a wonderful day! - Team London House
            Review Author Icon

            Resident 606702

            Verified Resident ā€¢ 2017 - 2019

            2/21/2019

            Management has no idea what is going on, the on site office staff changes so often you have no idea who they are. The apartment is dark no windows, no storage, no parking. No security, except for the local police when are arresting your neighbors.

              Manager

              2/21/2019

              London House
              Hello! We are so sorry to hear your experiences have been unsatisfactory. We would love the opportunity to speak with you so that we can review these together. Please reach out to us in the main office and ask for our property manager, Marie so that we work to resolve your concerns. Our best, Team London House
              Review Author Icon

              anonymous

              Resident ā€¢ 2017 - 2019

              1/19/2019

              I have lived here for two years and over all it's been okay other than the fact that my roof as leaked the entire time we have been there with no resolution at all. Maintenance people have been great fixing the easy stuff but officeā€¦Ā See More >
                Manager

                1/29/2019

                London House
                Hello! Thank you for your feedback and we are grateful for your two years in our community! We will share this with our team and because we cannot verify you as a resident on this platform, we ask you to contact us offline in the main office. We want to address your concerns and help turn things around for you! Thank you, Management
                Review Author Icon

                anonymous

                Resident ā€¢ 2018

                12/21/2018

                Good floor plan. I sometimes like the staff but they change a lot. My current neighbors are great but I've had some pretty terrible ones. Everyone fluctuates here neighbors and staff. Just some notes about my ratings: Noise is reflective as a whole. For fourā€¦Ā See More >
                  Manager

                  12/26/2018

                  London House
                  Hi and thank you for your feedback. We are listening and we invite you to reach out to us here in the leasing office, so that we can make sure your window is repaired immediately and address any other concerns. We appreciate your years here with us and we want to make things right. Kind regards, Team London House
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2016 - 2018

                  9/18/2018

                  I certainly appreciate the extra effort the employees go through make London House great! Melanie, Joy, Robert and the maintenance crew make a great team. The volley ball pit, pool, tanning bed and gym are all great ways to have fun and save money atā€¦Ā See More >
                    Manager

                    11/15/2018

                    London House
                    Hello and thank you for your feedback on your experiences here at London House as well as your kind words for our team. We are so happy to hear how much you enjoy the amenities and resident events we host, too. We look forward to many more this holiday season. Thank you and please do not hesitate to contact us should you need anything! Our team is here to serve! - Kind regards, Team London House
                    Review Author Icon

                    Resident 543520

                    Verified Resident ā€¢ 2015 - 2018

                    9/15/2018

                    Fabulous experience. Clean, inexpensive and worth every penny. Was well worth any personal expense/time................,.:.................|~\||||||\\

                      Manager

                      11/15/2018

                      London House
                      Hello! Thank you for your feedback! We are so glad to hear how much you enjoy your new home here. Please let us know if there is anything more we can do for you, too! Kind regards, Team London House
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2017 - 2018

                      8/15/2018

                      I would recommend london House to family and friends. The resident events are always a great time. Melanie and Shena are super cool and helpful. The volley ball area , pool and gym are great. The apartments are in the Shawnee Mission School District closeā€¦Ā See More >
                        Manager

                        8/21/2018

                        London House
                        Hello! Thank you for the recommendation of our community and your kind words for Melanie and Shena. We are so glad you are enjoying our resident events and amenities, too. Have a wonderful day! - Team London House
                        Review Author Icon

                        Kcapprovalrating

                        prospective ā€¢ Visited 2018

                        5/3/2018

                        Wasted time and money. Slow processing do imagine a maintenance call if they can't get paperwork processed. The property itself is nice but they are having a hard time keeping management and team on track. They will response to a bad review before they processā€¦Ā See More >
                          Manager

                          11/15/2018

                          London House
                          Hello. We are sorry to hear you are not satisfied with the application process. Please contact our office directly, so that we can look into this further and help with your request. Kind regards, Management
                          Review Author Icon

                          Acrenshaw66062

                          Resident ā€¢ 2018

                          4/9/2018

                          Frankly speaking, I am terribly disappointed with London House for their delay on two serious plumbing issues. Two weeks wait time is unacceptable when water is backing up into your tub and sink. For the amount you charge in rent and the lack of coveredā€¦Ā See More >
                            Manager

                            4/11/2018

                            London House
                            Hello and thank you for sharing your concerns with us. We are so sorry this has happened. Our team including our property manager, Melanie, is following your repairs closely to ensure complete satisfaction and full working order. Our typical response time to any maintenance request should always be under 48 hrs, typically 24 hrs. We discovered some technical issues that caused a delay in us receiving online work orders. For this we apologize, and we have implemented procedures that will prevent this from happening in the future. Please contact us in the leasing office or stop by to discuss further or any additional concerns. We are here to help and want you to have the best possible service. Thank you! - Management, London House
                            Review Author Icon

                            Resident 414297

                            Verified Resident ā€¢ 2013 - 2017

                            11/4/2017

                            The office personel are unprofessional and the utilities (water, sewer, trash) are extremely high. Over 50% higher than they were when I moved in 4 years ago. Plus you pay a pest patrol fee and they only come if I call. My building has hadā€¦Ā See More >
                              Manager

                              11/14/2017

                              London House
                              Hi there, thank you for taking the time to review our community. First, we would definitely like to thank you for your tenure of four years, we appreciate it. Our team is working hard to make sure residents have a good experience, if you have specific concerns, we would like to address them. Regarding the utilities, we're happy to answer any questions regarding the costs. Management Team London House Apartments
                              Review Author Icon

                              Resident 370250

                              Verified Resident ā€¢ 2014 - 2017

                              7/15/2017

                              I had to do my own walk through, after I moved in so I found things after I had already lived there a while. It did not feel like home at first. Once the right staff was there, it started to feel more friendly inā€¦Ā See More >
                                Manager

                                7/17/2017

                                London House
                                Hello and thank you for recommending our community. We work hard to make sure our residents know how important they are to us. Please keep the feedback coming! We appreciate the compliment about our staff and service. Let us know if you need anything and Happy Monday! Management Team London House
                                Review Author Icon

                                anonymous

                                Resident ā€¢ 2015 - 2017

                                6/22/2017

                                London House is THE BEST & SAFEST property I ever lived in. There is no place like London House and I wouldn't trade for nothing. We have the best staff here. Whenever there is an issue each and every staff member is on top ofā€¦Ā See More >
                                  Manager

                                  7/11/2017

                                  London House
                                  Hello there! We appreciate the endorsement, we are constantly trying to improve our service to our residents! This is your home! Please reach out if you need anything at all....we hope you carve some time out to enjoy our pool this Summer. We hope you're having a great week so far! Management Team London House Apartments
                                  Review Author Icon

                                  Resident 356544

                                  Verified Resident ā€¢ 2015 - 2017

                                  6/13/2017

                                  I can't wait to move. I use to enjoy living here. But now I'm completely uncomfortable in my apartment. If u don't have any major issues then living here would be jus fine. But AC go out at night don't expect maintenance to fix itā€¦Ā See More >
                                    Manager

                                    6/14/2017

                                    London House
                                    Hi there, we are so sorry to hear this. We hope you'll give us a chance to meet with you before you give notice. Moving can be expensive, and we appreciate that you chose our community, we'd like to work with you to find out what it will take to make you stay! Please call our office when you can, so we can pull any maintenance work order requests and review them, re-open them or otherwise check the status. We hope you are having a great week! Management Team London House
                                    Review Author Icon

                                    Resident 343168

                                    Verified Resident ā€¢ 2017

                                    5/11/2017

                                    I rented and sign a 1 year lease with out seeing the property other than the pictures online, trust me they're the same. I will be moving out at the end of the lease. If I were able to have seen the property beforehand Iā€¦Ā See More >
                                      Manager

                                      5/12/2017

                                      London House
                                      Hi there, thank you for taking the time to review our community, please let us know the reason for your rating. We would like to address your specific concerns. Thank you, we look forward to hearing from you. Management Team London House Apartments
                                      Review Author Icon

                                      vladgarcia

                                      Resident ā€¢ 2016 - 2017

                                      3/14/2017

                                      Great place to live!

                                        Manager

                                        3/15/2017

                                        London House
                                        Thank you! Please let us know if you need anything. We're here for you! Management Team London House
                                        Review Author Icon

                                        susanrhielrussell

                                        Resident ā€¢ 2016

                                        10/4/2016

                                        I've only been here a week but I'm loving it! The staff is always friendly and helpful! Three stars for noise only because I can hear the child upstairs running laps :-) other than that it's very quiet.ā€¦Ā See More >
                                          Manager

                                          10/5/2016

                                          London House
                                          Thanks Susan! We are glad to have you. Please keep the feedback coming...we want you to enjoy your home here. Management Team London House
                                          Review Author Icon

                                          greaterlights

                                          Resident ā€¢ 2015 - 2016

                                          7/16/2016

                                          Best apartment complex I've been apart of. Any issue is quickly and professionally taken care of, it's reasonably priced, and a beautiful place to live! Friendly staff and wonderful amenities make it a great place to live!ā€¦Ā See More >
                                            Manager

                                            7/18/2016

                                            London House
                                            Thank you for sharing your experience! Please let us know if we can ever improve....we really want you to be happy and to enjoy your home here at London House. Take care, and we hope to see you at some of our upcoming resident events! Management Team London House Apartments
                                            Review Author Icon

                                            Sakeach

                                            Resident ā€¢ 2016

                                            5/5/2016

                                            Just moved in the complex is great and everybody is so nice.

                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2016

                                              4/5/2016

                                              I recently moved into a three bedroom apartment here at London House with my family. When first driving onto the property, the first impression was the well-kept mature landscaping and how neat and tidy everything is. The clubhouse/office and the fitness center isā€¦Ā See More >
                                                Manager

                                                4/6/2016

                                                London House
                                                Hi there, thank you for your review! We are truly appreciative of your feedback. We're glad to know that you enjoy our clubhouse and fitness center. Please keep sharing your feedback with us, as we are always looking for ways to improve our service. Thank you. Management Team London House Apartments
                                                Review Author Icon

                                                anonymous

                                                Resident ā€¢ 2015 - 2016

                                                3/17/2016

                                                London House consistently makes good events with a large group in attendance and good food.

                                                  Manager

                                                  3/18/2016

                                                  London House
                                                  Thank you for the feedback. We are so glad to know that you enjoy our resident events! If you have ideas for other fun events, please reach out to us. We get some of our best ideas from residents like you! Have a great weekend. Management Team London House Apartments
                                                  Review Author Icon

                                                  denniswaldrop

                                                  Resident ā€¢ 2015 - 2016

                                                  8/9/2016

                                                  This has been a great place to live! The staff are all very nice, and they work to make the complex a safe and fun place to live! Thank you!

                                                    Manager

                                                    1/5/2016

                                                    London House
                                                    Thanks for your review, Dennis, keep the feedback coming. We want to offer you the best resident experience that we can! We appreciate you and thank you for choosing London House to be your home. Management Team London House Apartments

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Covered and Reserved Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Deposit: $150. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Deposit: $150. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Fitness Center
                                                    • Air Conditioner
                                                    • Breakfast Bar
                                                    • Ceiling Fans with Lights in All Bedrooms
                                                    • Contemporary Lighting
                                                    • DishWasher
                                                    • Electric Kitchen Appliances
                                                    • Energy Efficient Windows and Patio Doors
                                                    • Frost Free Refrigerators
                                                    • Garbage Disposal
                                                    • Mountain Bike Check-out
                                                    • Package Receiving Service
                                                    • Pedestal Sinks in Bathrooms
                                                    • Pool
                                                    • Preferred Employer Program
                                                    • Tanning Beds
                                                    • Wood Floor Entry and Kitchen
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    Welcome to London House! Our breathtaking community features gorgeous one-, two-, and three-bedroom apartments and townhomes. The interiors of our homes feature first-class amenities including gourmet kitchens with breakfast bar. Our landscaped grounds complement the natural beauty of Lenexa, KS with mature trees and walking paths. Lush grass is found throughout and is the ideal setting for picnics and dog walks. London House is conveniently located off I-35 allowing for quick access to dining and entertainment. Private patio Sparkling swimming pool 24-hour state-of-the-art fitness center On-site tanning bed Nearby walking and fishing park Please contact our office to learn more about our gorgeous community and to schedule a personalized tour.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Nolan Living

                                                    C
                                                    C
                                                    Communities
                                                    12

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 81 number of votes by renters, London House is currently rated 3.2 out of 5 stars.
                                                    London House is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    London House is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    London House is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    London House is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    London House is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    London House is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Nolan Living
                                                    Cats Allowed
                                                    Deposit: $150
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Deposit: $150
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    3 Beds, 3 Baths
                                                    Great March Rates! Ask us about our newly reduced rates on select 2 and 3 bedroom apartments! Contact us today for more details.

                                                    Check Availability

                                                    London House

                                                    March 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Is this your community?

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    London House is a 840 - 1,644 sq. ft. apartment in Lenexa in zip code 66215. This community has a 1 - 3 Beds, 1 - 3 Baths, and is for rent for $1,522 - $2,137. Nearby cities include Shawnee, Shawnee Mission, Overland Park, Merriam, and Olathe.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.