Pinnacle Pointe
AVERAGE RATING
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Uncaring to their customers.
From: -Anonymous-Date posted: 9/15/2008
Years at this apartment: 2007 - 2008
I will be leaving these apartments soon because my lease will be up. I was reading over the reviews of the apartments and couldn't believe the way the office was talking to their customers. They made it known in a couple responses that it was them responding to the posts. I couldn't believe the most recent one when someone complained about coming home to a flooded bathroom/bedroom and the office did nothing about it. In fact, the office said that they were "interupting their private time" . . . really' They probably shouldn't tell people they have emergency maintenance then. I know in my experience we thought the maintenance staff was very nice as well as a couple of the office ladies. Noise from the highway is a pain, especially in the morning during rush hour traffic :( Then again, we are at the intersection of two major highways. I would like to stay at these apartments because the insides are very spacious except we too have problems with bugs (mainly ants). The office always says it's a problem everywhere and they don't take care of that, but that's just not true. Oh, and the two ponds at the entrance need a bit of care, they look pretty dirty and unsanitary.
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