I like my apartment. I really, really do. The location is great and I like the way that the complex is setup. However, some of my neighbors are very noisy. I have ran into a couple of people that are very friendly and I wonder why I couldn't move into their building. The staff is rude and very non-friendly. Now don't get me wrong, before you move in they do what they have to do and say what they have to say to get you there. After that, don't call them because they act is though you are doing them a dis-service. When you pay your rent they are as friendly as can be. But dare I say again, ask them a few questions and they act as though, you are bothering them. So, if you never have to call the office then its a great place to live but if you have some issues, try to ask them about it when you are paying your rent. Oh and they don't do too well with clearing the parking lots of snow and ice. I will be moving when my lease is up.

User Responses
From: Anonymous	Date: 03/07/2008
Pass this around... Apartment complexes are often owned by someone other than the company that manages them. Visit the management company sites and you get a good idea, rather quickly, as to what this business is all about: Like most, making money. Not all complexes or management companies are horrible, but in my experience they work hard to maximize the value of the investment for investment partners or the owners. This means keeping rates as high as market demand will allow, while minimizing expenses. That's just Business 101. They won't renovate (like someone suggested they do with Casa de Fuentes) until they know they'll earn a certain ROI on that renovation. Other than that, it's keep things in repair and replace only when necessary. Remember this too, there is a fine line between p'ing off the tenants and making sure they stay. Unoccupied units earn nothing for the investors. Management companies are structured like alot of companies; property manager reports to district, district reports to regional, etc. The PM is on the front line to maximize the return on investment by keeping units occupied and expenses down. I've learned this is a pretty high pressure job, which probably accounts for managers moving around from place to place. Also, once a management company feels they have maximized their return on investment, boom! the property is sold to a new owner or management company and the cycle repeats under a new name. In a way, it's a pretty interesting business model. You have to know also that apartment buildings are not exactly built with the highest quality. Again, put'em up for as little as possible, wring as much value out of them as possible. So it's no wonder walls are thin, leaks occur, and windows leak. Again, not all are like this. In the end, if you understand that as a tenant your best interest really isn't at the heart of this business, you'll know going in what better to expect. You're a revenue stream, that's it. Use that to your advantage.

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