The Trails
9001 Renner Boulevard, Lenexa, KS 66219
913-307-9555  WEBSITE save favorite
AVERAGE RATING
recommended by:
40%

overall rating:
3.0
3.2
3.25 Parking:
3.3
3.27 Maintenance:
3.1
3.09 Construction:
3.2
3.15 Noise:
3.6
3.61 Grounds:
3.3
3.3 Safety:
3.0
2.96 Office Staff:
< | >

Do not sign a lease here

From: -Anonymous-
Date posted: 9/28/2007
Years at this apartment: 2005 - 2006
 
Not only did we NOT receive our deposit back, we were charged $250 for "Not cleaning well enough" This wouldn't be so bad, but the kicker of it is is that I didn't find out that we were charged until a year after we moved out. I found out when I was applying for a home loan and was told that there was a $250 unpaid bill ON MY CREDIT REPORT. No one sent a bill or even had the courtesy to call me and let me know nor did they call my former roommates. They just turned the bill over to a bill collection agency and that was that. The bill collection agency did not contact us either. Good thing I had my credit report checked or I would have never found out. What a bad way to do business.

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 2 of 5
Office Staff:
1 of 5
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