AMLI Cambridge Square
10701 Ash, Overland Park, KS 66211
888-375-7185 ext 7111  WEBSITE save favorite
AVERAGE RATING
recommended by:
59%

overall rating:
3.5
3.5
3.54 Parking:
3.8
3.78 Maintenance:
3.3
3.29 Construction:
2.9
2.93 Noise:
4.2
4.15 Grounds:
3.5
3.49 Safety:
3.4
3.37 Office Staff:
< | >

Unprofessional Office Management

From: -Anonymous-
Date posted: 4/30/2004
Years at this apartment: 2003 - 2004
 
Upon move-out of my unit, I was assessed a $60 fee for "bleach stains" to the carpet which I was not responsible for. I looked like the construction crew wasn't careful when painting and they spilled onto the carpet. Personally, I would like to know how my $60 is going to repair the stains so the next tenant in my unit won't be assessed the same fee.

I was also charged a $40 Partial Cleaning fee for a dirty fireplace (which I did not use once) and "semi-dirty" cabinents in the kitchen and bathrooms (which I thoroughly cleaned prior to vacating the premisises).

When I called Jamee Grow (Assistant Manager) to inquire about the charges, she was very rehersed with her speach and was unwilling to listen to my concerns about the charges. I would imagine they try to squeeze as much out of tenants on their way out as possible.

Contractually, I had to pay the amount they assessed. However, given management's insensitivity towards the issue(s) and their unwillingness to come to a fair and equitable agreement, that will be my last time in an Amli property.

Recommended: NO
Overall Rating
2 out of 5
Parking:
2 of 5
Maintenance:
4 of 5
Construction: 3 of 5
Noise:
2 of 5
Grounds: 4 of 5
Safety: 4 of 5
Office Staff:
1 of 5
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