AMLI Cambridge Square
AVERAGE RATING
recommended by:
59%
overall rating:
59%
overall rating:
Parking:
Maintenance:
Construction:
Noise:
Grounds:
Safety:
Office Staff:
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Needs Customer Service
From: -Anonymous-Date posted: 4/21/2008
Years at this apartment: 2007 - 2008
1 response
The ladies in the office could use a course on customer service. I have lived in apartment complexes for seven years, so to compare the apartment noises, maintenance, amenities, etc... it is a nice apartment complex. My only complaint would be the lack of customer service.
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User Responses |
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| From: Anonymous | Date: 04/21/2008 |
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I agree that the office staff lacks customer service skills. The person that answered the phone when I called last week bombarded me with questions but didn't even wait til I answered before she interrupted and asked even more questions! She acted as if she was really sorry she had to be at work and made me feel as if it were beneath her to talk to prospective tenants. If I lived there and was treated so rudely, I'd call the management company and complain. The office staff is there to serve the tenants (or should be)!
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