Dunes at St. Andrews
11101 West 136th Street, Overland Park, KS 66221
913-685-3939  WEBSITE save favorite
AVERAGE RATING
recommended by:
43%

overall rating:
3.3
2.7
2.69 Parking:
3.4
3.42 Maintenance:
3.3
3.33 Construction:
3.0
3.05 Noise:
3.7
3.71 Grounds:
3.4
3.38 Safety:
3.5
3.45 Office Staff:
< | >

The BEST customer service in OP

From: dunesrenter
Date posted: 9/15/2006
Years at this apartment: 2004 - 2006
 
I have lived at The Dunes for couple years now and I love it. The office staff always goes above and beyond to accommodate their tenants! I do like complain sometimes about parking, the rules and my apartment but I figure they need to know about these things in order to make it better. I think I just like giving them a hard time; however, they always make me happy. If you are looking for an apartment and you want to know where you will get the most for your money, stop by The Dunes, you WON'T be disapointed!
Just a little tip, don't fooled by some of the comments listed. These people must be angry because they didn't get their way with something. If you follow the rules and pay your rent on time, you shouldn't have any problems with The Dunes. Just keep in mind that if you owned your home, you wouldn't have an management team to complain to. You would be dealing with these problems on your own. So give them a break every now and then. Their only human!

My opinion of...
Parking: Unless you have a driveway or garage, you will always be fighting for a close spot.
Noise: Depends on how sensitive you are. Nothing is sound proof but you shouldn't be bothered by noise unless you are super quiet, then you might hear the birds singing.
Grounds: Beautiful! They the have grounds done every week!
Safety: Well they're not cops so they can't keep things from happening but they do have a courtesy officer that lives at The Dunes. Other than a few kids breaking in some cars and taking off with them (which OP Police caught a few weeks later)I haven't heard of anything else the whole time I've lived here.
Construction: No problems there.
Maintenance: They have a 24 hour guarantee unless they need to order something, the work always gets done.
Office Staff: The Dunes wouldn't be the same without them! They always listen to your problems and find the most efficient way to solve them.
Overall: You won't be disapointed!

Recommended: YES
Overall Rating
5 out of 5
Parking:
4 of 5
Maintenance:
4 of 5
Construction: 4 of 5
Noise:
4 of 5
Grounds: 5 of 5
Safety: 3 of 5
Office Staff:
5 of 5
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