Highland Ridge
11846 Perry, Overland Park, KS 66210
913-339-6510  WEBSITE save favorite
AVERAGE RATING
recommended by:
34%

overall rating:
3.1
3.6
3.6 Parking:
3.3
3.27 Maintenance:
3.0
2.98 Construction:
3.5
3.49 Noise:
3.4
3.43 Grounds:
3.5
3.5 Safety:
3.2
3.18 Office Staff:
< | >

New Management is clueless

From: -Anonymous-
Date posted: 5/19/2004
Years at this apartment: 2003 - 2004
 

Like the poster below..the new mgmt tried to charge me a $100 surcharge before moving out because I stayed a couple of days. In addition the lady sat in the back office and bad mouthed me loud enough that I could clearly hear it in the lobby when I asked that she show me where exactly in the lease it stated I owed them this money. Bottom line is.. don't deal with a company that has no clue on customer service and promotes individuals that are classless in their actions.

The townhome itself was ok...design was horrible.. I had to keep a fire going in the winter to heat the downstairs... but it was quiet (better than my new place) and maintenance always resolve my issues... place was a ghost town though...right before I left I got some decent neighbors before that hardly anyone lived there...

Recommended: NO
Overall Rating
3 out of 5
Parking:
4 of 5
Maintenance:
3 of 5
Construction: 2 of 5
Noise:
5 of 5
Grounds: 4 of 5
Safety: 5 of 5
Office Staff:
1 of 5
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