Springhill Apartments
8755 West 121st Terrace, Overland Park, KS 66213
888-375-7185 ext 0047  WEBSITE save favorite
AVERAGE RATING
recommended by:
38%

overall rating:
2.7
3.0
3.04 Parking:
2.9
2.88 Maintenance:
2.8
2.77 Construction:
2.8
2.85 Noise:
2.9
2.92 Grounds:
2.9
2.88 Safety:
2.6
2.62 Office Staff:
< | >

Worst renting experience EVER

From: -Anonymous-
Date posted: 2/1/2009
Years at this apartment: 2003 - 2004
 
I lived here for a few months when I first came to the KC metro area. My roommate and I both had new jobs lined up and we were in a hurry to move in and get started. They were running really good move in specials at the time and were close to were we going to be working so it seemed like a good place to check out.



The apartment the girl in the office showed us was really nice and we liked it. We went in and filled out the paperwork and I noticed that the apartment number on the paperwork was, oh let's say 405, but the apartment we had been shown was 504. The girl assured me that I was mistaken and that we had just looked at the apartment we'd be renting. I should have asked her to take me right back to the apartment to verify it but hadn't had a lot of experience with renting yet and I didn't think she would so blatantly lie about something like that so I took her word. We were approved and I was horrified to find out when we picked up the keys that the girl had in fact lied and rented us a different apartment than the one we'd been shown. I argued with her and the managers denied tricking us. I was livid.



The apartment she'd conned us into signing a lease for had dingy walls and carpet and a hole in the master bedroom door where a previous tenant had punched it! The layout was the same as the apartment she'd showed us but every thing else was shabbier. The apartment we'd been shown was clean and had newer fixtures and appliances. I wanted to cancel the lease and of course they refused. We lived there until we found a better place and then left. I still can't believe the staff would pull a stunt like that. I don't know if any of the same staff are still working there, this was several years ago, but it was unbelievable and by far the worst experience I've ever had renting an apartment.

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 1 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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