The Lakes at Lionsgate
6705 West 141st Street, Overland Park, KS 66223
913-402-7000  WEBSITE save favorite
AVERAGE RATING
recommended by:
27%

overall rating:
2.9
3.5
3.46 Parking:
3.0
3.01 Maintenance:
3.0
3.05 Construction:
3.1
3.08 Noise:
3.5
3.46 Grounds:
3.4
3.39 Safety:
2.5
2.49 Office Staff:
< | >

Customer Service is LACKING

From: -Anonymous-
Date posted: 3/17/2009
Years at this apartment: 2007 - 2009
User Response is available. 3 responses
 
I've lived here for almost two years. When we first moved in we had trouble with water intrusion; the superintendent came in and put box fans and sprayed antibacterial into our carpet. When the new management firm took over, they hired a new superintendent who told me that a mushroom growing out of my carpet was not signs of mold. The other day I spoke with the apartments manager on duty and her supervisor at the property management company based out of O'Fallon, MO; both women hung up on me while I was trying to discuss an issue I had. DO NOT LIVE HERE!! It has been a horrible experience for my wife and I.

Recommended: NO
Overall Rating
2 out of 5
Parking:
4 of 5
Maintenance:
1 of 5
Construction: 3 of 5
Noise:
1 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 03/17/2009
I have been hung up on numerous times by these "professionals". I think that pretty much sums up the place.
From: Anonymous Date: 03/17/2009
You are not the only one, I heard a lot of people say that they hung up on them while discussing about such problems. I guess they don't really care about your problems.
From: Anonymous Date: 03/18/2009
This place is going downhill fast! Read up on the Ks landlord/tenant laws. Put your complaints in writing, and take pictures. Get the health department involved. There are certain things that the management/owners are required to do to maintain their apartments. If enough people make enough of a fuss, Lakes at Liongate will either clean up their act or allow tenants out of their leases.
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