In November, my family needed a 3 month lease between homes. Initially, Newport appeared to be the best option, even if it was the most expensive. We were extremely disappointed with all aspects of the apartment, from appearance to customer service. First, the apartment they promised, on the ground floor, suddenly became unavailable at move in time. We were then put on the second floor, with no apology or attempt to rectify the situation. Second, the apartment looked nothing like the model, and most of the flooring needed replaced. In addition, there is little to no insulation on the second bedroom, the childrens's beds would be several degrees colder than the rest of the apartment. Third, the first week we were in the apartment, we had to call for service 2 times for items that should have been fixed prior to occupancy. However, they were fixed properly the first time and did not require a return trup. Four, the parking is extremely limited, with no assigned spots and the remotes for the "security gates" were not worth the extra cost, which is not returned until you move out. We returned the remotes after the fourth one did not work properly. Fifth, the complex allows dogs, but must not require that owners clean up after them. It was a daily event to go around the dog droppings. I am glad that my house is ready, as I would be looking elsewhere.
This is my second time in apartments in Wichita, and the first experience was better in every aspect.

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