Grandview Summit
651 Napa Valley Lane, Crestview Hills, KY 41017
859-341-2300  WEBSITE save favorite
AVERAGE RATING
recommended by:
32%

overall rating:
2.7
2.5
2.51 Parking:
2.9
2.9 Maintenance:
3.2
3.16 Construction:
3.0
2.98 Noise:
3.3
3.31 Grounds:
3.5
3.49 Safety:
2.5
2.47 Office Staff:
< | >

Not worth it

From: -Anonymous-
Date posted: 11/30/2006
Years at this apartment: 2005 - 2006
User Response is available. 1 response
 
We lived there for a year; it was often noisy. The walls are paper thin, especially between the units and the hallway/stairwell. There was never enough parking by our building. The office staff is not helpful or friendly at all (except for Mark); they are actually quite rude. Possibly the worst customer service I have ever experienced. The workout room is poorly equipped and maintained. People speed through the complex and children often play outside unsupervised. It's virtually impossible to receive packages. Most repairs were not made in a timely fashion. Rent payments are never processed in a timely manner.

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
3 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: 111999 Date: 12/30/2006
You moved too soon. You should have stuck around for the new office and maintenance staff, they're wonderful. They finaly got rid of all the staff that didn't know or care about what they were doing.
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   ApartmentRatings Users Rank Cities With Most Satisfied Renters - Dec 03
   7 Steps to File a Renters Insurance Claim - Dec 03
   Help Finding a Month-to-Month Rental - Dec 03
   How to Prevent Your Dog from Barking at Neighbors - Dec 03
   How to Stop Your Neighbor from Stealing Your Netflix - Dec 03
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Grandview Summit
          Crestview Hills apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif