Grandview Summit
651 Napa Valley Lane, Crestview Hills, KY 41017
859-341-2300  WEBSITE save favorite
AVERAGE RATING
recommended by:
32%

overall rating:
2.7
2.5
2.51 Parking:
2.9
2.9 Maintenance:
3.2
3.16 Construction:
3.0
2.98 Noise:
3.3
3.31 Grounds:
3.5
3.49 Safety:
2.5
2.47 Office Staff:
< | >

New Management Awful-Connor Group

From: -Anonymous-
Date posted: 8/23/2008
Years at this apartment: 2006 - 2008
User Response is available. 3 responses
 
Lived here for over a year, owners and mgm't before may 2008 was great, no issues at all. Since the buy out living here has sucked. Number of issues:
1) We re-signed the lease with the old owners before it was bought out, meaning the new owners have to honor the lease. They are not, it use to be that cable was included with rent, now they are trying to make us pay for it even though the lease says it's included. They say it's only $30, but the catch is that they don't give you an option not to have cable, it's an expense that has to be paid.
2) Maintance not proactive. Called in a request, took 4 days to get them into the apartment and they fixed the wrong thing! Took another 4 days to get the initial problem fixed.
3) Cannot get ahold of anyone in the office, every time I call in to talk about the cable issue or report a maintance issue, it goes to voicemail saying they are out on property showing apartments. I see the traffic in and out of here, there are hardly any cars at the office, so it's hard to believe they are showing apartments the entire time the office is open. They are screening calls from new potential and current residents.
4) They have downgraded the luxury feeling, by placing tacky signs all over the property and having people in gorilla and elf suits at the entrance trying to waive people in. It is extremely tacky!

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
1 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 2 of 5
Safety: 3 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 09/07/2008
As a current resident, I agree 100%!
From: RockyP Date: 09/15/2008
Reply regarding the cable....Don't pay it! You entered into a written contractual agreement. This is what they have to honor and is enforcable in a court. So it's simple, don't pay it. What is the worse that could happen? They shut off your cable and you take there money hungry asses to court and tell them to eat ---- and die...
From: fresman90210 Date: 09/18/2008
I already contacted my lawyer! He already got onto them once about late fees and they had to give me my money back. i dont think they even know what the other lease has in it. Because She told me to read it over the phone. I for see a class action lawsuit to get this company out! Very SOON!
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   No-Budget Ideas for Decorating Your Living Room - Dec 04
   How to Create a Zen Garden on Your Balcony - Dec 04
   The Art of Packing Boxes for Moving - Dec 04
   Interior Design Tips for Traditional and Classic Style Apartments - Dec 04
   Renting in Chicago: 3 Laws You Should Know - Dec 04
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Grandview Summit
          Crestview Hills apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif