Due to a job transfer to Florida I just left Apple Valley Apartments March 14th after almost 2 yrs. I miss my apartment already!! Cindy, Ann and Dave are top notch property management people. They were always helpful and so kind.
The storage area off the balcony is a god-send and the utility room an asset. My current apartment has neither and I am stressed. Apple Valley is a quiet community that is kept clean and tidy.
The pool is also a great asset.
As far as the water bill...I always paid my on-line and never had an extra fee attached so I am not sure what the other tenant is referring to. $20 per month (single person) does seem high for water, but I learned to conserve. My electric bill was never more that $189 and that was in the coldest months, of course I was third floor and heat DOES rise. Owen Electric is NOT a nice company to deal with. I was used to AEP in Columbus, OH and Owen is horrifying. They will turn off your power for a $40.00 owed balance. AEP would let a bill get up to $300 before a shut off notice went out. Also Owen electric keeps normal M-F 9a-5p business hours which is bad if you work those times to get hold of anyone. My biggest gripe was Insight Cable. The ONLY cable provider and they know they have a monopoly on the area and charge way too much.
I also had auto withdraw on my rent which they do NOT charge extra for.. I never had an issue with Towne Properties nor do I think they get kick backs from the utility companies as the previous rater thinks.
This is a wonderful, safe, quiet place to live.

User Responses
From: ac1983	Date: 04/11/2009
If you go to spectrum utilities website, it clearly states the fee charged for paying your water/sewage bill online for them. It ranges from $2-5 monthly, and call Spectrum directly, they will gladly inform you they charge a $5 meter reading fee and other "fees" to have your water/sewage. The funny thing is once I reported this to the NKY district my bill went down into a reasonable range again, so I feel my actions corrected the problem. In addition, autodraft was not offered to myself or another new tenant when we moved here last summer, so if this is an available option I will certainly ask but no one in management was proactive about offering this. Definitely do not pay your rent on the website because there is a $9.50 fee to do so. I recommend your bank's online free bill pay instead.

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