Fayette Crossing formerly Forest Oaks
249 East Reynolds Road, Lexington, KY 40517
859-273-6264  WEBSITE save favorite
AVERAGE RATING
recommended by:
73%

overall rating:
3.5
3.6
3.61 Parking:
3.7
3.68 Maintenance:
3.2
3.23 Construction:
3.3
3.26 Noise:
3.3
3.32 Grounds:
3.4
3.42 Safety:
3.6
3.61 Office Staff:
< | >

Stay Away!!

From: -Anonymous-
Date posted: 7/1/2008
Years at this apartment: 2008 - 2008
User Response is available. 4 responses
 
My husband and I just moved to Lexington from out of state. I had worked with the office girl over the phone to secure an apartment. I was told the apartment was on the first floor and would have a patio; I was also told gas barbeque grills were not allowed. When we arrived for move in, we were shown a basement apartment with 1/2 size windows, no patio. However, the units WITH patios did indeed have gas and charcoal grills on them. Based on a "current promotion" on apartment finder, we had arranged for $200 off our first month's rent. When we arrived, they played dumb and told us it was for $100. I had a print off from the internet and they were full of excused. The bathroom ceiling in our unit was rapidly dripping--a large puddle on the floor. There was a large hole in the master bedroom closet and the bathrub grout was stained black. Obvisously, we opted not to sign the lease and are now happily residing elsewhere. Make sure you look at the unit they want to lease you, not some model. They are very deceiving!!!

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 2 of 5
Noise:
3 of 5
Grounds: 2 of 5
Safety: 3 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: EmpireManagement Date: 07/03/2008
I???m sorry, but much of the above review is simply not true. We would never promise a first-floor patio unit, as we don???t have any of those available. We have a standard policy regarding grills on patios that is the same for everybody. All of our prices and promotions are in writing, and available at the front desk. We gave you a choice of two apartments. One of them had an AC leaking in the bathroom, and this was fixed in 30 minutes. The hole in the closet was an access panel to the apartment???s water shut-off. The grout in the tub was not stained black. We do not have model units. Every apartment we show is a rentable apartment. They???re not perfect, but I believe we provide a good product for a good price. I???m glad you are happy elsewhere. As you know, I offered to refund your $200 deposit holding an apartment, and I am sticking to that promise despite your incorrect review and false accusations. I don???t mind that you don???t want to live here. But please don???t attack the integrity of me and my staff. Jamison A. Barrow Vice-President of Operations Empire Management
From: jdr123 Date: 07/12/2008
My girlfriend and I are both students and recently viewed a second floor appartment here at Fayette Crossings, the staff was very honest,caring and friendly. They did not promise us anything as did no one else. We viewed several appartments today and Fayette Crossings was one of the nicest appartments that we were able to come across on our budget. The grounds were pretty clean (unlike some of the others), ALL UTILITIES WERE PAID (for a small reasonable fee), it was kinda up dated, new paint, nice size floor plan and appartment floor layout,and they also had a nice size pool. Overall the grounds were nice and clean, the appartment was in very good condition, (except for the wood enterance door to the appartment). The only other thing that was so-so, was that the appartment did not have a washer and dryer hook - up, but it did have a nice laundry facility onsite that was upkept very well. We are still cocidering leasing Fayette Crossings at this time. Just not sure exactly when we will be able to lease on our behalf.
From: Anonymous Date: 07/26/2008
I think it's funny that even at the top of your review there is an ad that states that if you choose to rent from Fayette Crossing now you will receive an instant savings of $200.00, not $100.00.
From: Anonymous Date: 08/11/2008
I think it's funny that but if look up top of the review there is a add that says .....Rent at Fayette Crossing and get $200 dollar reward from apartmentsearch ! Nowhere does it say receive a instant savings of $200 quit skimming and slow down to make sure you comprehend what you read
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