Fayette Crossing formerly Forest Oaks
249 East Reynolds Road, Lexington, KY 40517
859-273-6264  WEBSITE save favorite
AVERAGE RATING
recommended by:
73%

overall rating:
3.5
3.6
3.61 Parking:
3.7
3.68 Maintenance:
3.2
3.23 Construction:
3.3
3.26 Noise:
3.3
3.32 Grounds:
3.4
3.42 Safety:
3.6
3.61 Office Staff:
< | >

Take the Good with the Bad

From: -Anonymous-
Date posted: 11/12/2008
Years at this apartment: 2008 - 2008
User Response is available. 3 responses
 
The pros: affordable rent, utilities included, helpful management staff, quick and effective maintenance.

The cons: sub-par laundry facilities, and a perpetual, never-ending roach infestation that still recurs even after bi-monthly, in-apartment sprayings.

Recommended: NO
Overall Rating
2 out of 5
Parking:
4 of 5
Maintenance:
4 of 5
Construction: 3 of 5
Noise:
4 of 5
Grounds: 2 of 5
Safety: 3 of 5
Office Staff:
4 of 5
I'm the author!
Lived here?


User Responses

From: mkhammash Date: 03/23/2009
Jamison, I also lived at Fayette crossing from Jan 08-May 08 at the second building across the street from the office. If I did not have to move back to Texas, I would still be living in that unit. The very few times I had to call maintenance, they came at any hour and corrected the issue. I am currently looking for a place similar to this property in Texas. Wish I was still there. Michael K
From: Anonymous Date: 05/26/2009
Funny because when I was a resident, I was told by management that residents were not allowed to work as staff at Fayette Crossing. The above statement by Mr. Barrow means he either lied to me or is lying in his statements here. Therefore, perhaps it is best to take all of his words in regard to Fayette Crossing with not just a grain of salt, but a shot of whiskey just for the suspension of trust necessary in dealing with Fayette Crossing and their version of honesty.
From: EmpireManagement Date: 07/17/2009
Hello, this is Jamison with Empire Management. I am revising my response to this review, because I accidentally erased the last one when I tried to reply to a reply.

My main concern was with the pest infestation that is claimed in this review. The tenant wrote this at 1:05 am on a Wednesday night. Her first complaint ever about roaches was when she called our 24-hour number at 1am that same night. Five minutes is not enough time to get rid of a pest infestation. The tenant had been looking for a way out of her lease, and assumed that this complaint would do that. In fact, she moved out about a week after this was posted, and broke her lease. After the tenant complained, we sent the exterminator to that breezeway several times to take care of the problem. There is a new resident in that apartment, and they havent had any problems with bugs.

Our policy on extermination is that we do a professional preventative spraying once every two months, and we respond quickly with another professional treatment if any problems occur in the meantime. We keep close track of every treatment. The tenant is not charged for the regular treatment, and is not charged for the follow-up unless they are contributing to the problem in some way (dirty dishes, poor housekeeping, etc.). We take bug problems very seriously. I live here, and so does most of my staff, and we like having a clean, quiet place to live just as much as the next person!

As far as the laundry facilities, I think theyre kind of nice! I do my laundry here every week, and its convenient for me that theyre open 24 hours. If you want to see them when you come look at an apartment, wed be happy to show them to you!

In response to the anonymous post above: Actually, when you asked if you could work in the office, I told you the truth: We do not normally hire residents. Not only does it cause too many conflicts of interest, but every resident that you do not hire is then upset that you didn't hire them. Also, if you have to fire a resident, you are likely going to lose both an employee and a tenant. Our Maintenance Supervisor has lived here for years, even before we bought the property. Our leasing agent did not live here when she was hired, but she does now. I did not hire a resident. That doesn't mean that I wouldn't make an exception in the future for an extraordinary circumstance. But it's normally not a good idea.

Thanks, everybody for taking the time to read this site and do your homework. I think it's a great resource for residents and management when it's used properly ! If there are any questions we can answer, our phone number is 859-273-6264.

- Jamison A. Barrow
Vice-President of Operations
Empire Management
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Calculating the Cost of Moving - Dec 28
   What To Do When Your Landlord Breaks Your Rental Agreement - Dec 28
   Tips for Decorating a Family Room on the Cheap - Dec 28
   Tools for Finding an Apartment Out of State - Dec 28
   5 Overlooked Moving Costs - Dec 28
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Fayette Crossing (formerly Forest Oaks)
          Lexington apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif