Grand Reserve at Pinnacle
4390 Clearwater Way, Lexington, KY 40515
859-273-9900  WEBSITE save favorite
AVERAGE RATING
recommended by:
59%

overall rating:
3.4
3.5
3.47 Parking:
3.4
3.44 Maintenance:
3.5
3.5 Construction:
3.2
3.25 Noise:
3.5
3.53 Grounds:
3.8
3.81 Safety:
3.1
3.06 Office Staff:
< | >

UNPROFEESIONAL!!!

From: -Anonymous-
Date posted: 10/9/2003
Years at this apartment: 2003 - 2003
 
Lived here for a year now and all I can say is very unprofessional and irresponsible manager and staff. They had my apartment's heating and AC unit hooked up to my neighbor's electrical outlet and theirs into mine. Well I don't use my AC and rarely my heat so I had overpaid by a lot. Then tried to blame the city for their own mistake. Second they violate your privacy by letting any joe schmuck with a delivery to come into your apartment without your permission or prior notification. It's so bad they don't even bother to check if it was the right apartment for delivery. Just a flat out terrible exeperience here. Check the other reviews and definitely avoid this overpriced trap.

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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