#2,950 #8 #21

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MAA Pinnacle

4390 Clearwater Way, Lexington, KY 40515
(604 Reviews)
$1,313 - $4,268/mo
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Floor Plans & Pricing

1 Bedroom

Andover

1 Bed, 1 Bath | 762 - 766 sq. ft.

$1,313 - $2,278

6 Available Units

See Floor Plan Details

Birmingham

1 Bed, 1 Bath | 836 sq. ft.

$1,343 - $2,288

4 Available Units

See Floor Plan Details

2 Bedrooms

Kent

2 Beds, 2 Baths | 1,215 - 1,291 sq. ft.

$1,533 - $2,808

6 Available Units

See Floor Plan Details

Hampshire

2 Beds, 2 Baths | 1,191 sq. ft.

$1,678 - $3,038

2 Available Units

See Floor Plan Details

Yorkshire

2 Beds, 2 Baths | 1,233 sq. ft.

$1,638 - $2,808

1 Available Unit

See Floor Plan Details

Cheshire

2 Beds, 2 Baths | 1,305 sq. ft.

$1,673 - $2,813

1 Available Unit

See Floor Plan Details

Enfield

2 Beds, 2 Baths | 1,266 sq. ft.

$1,688 - $2,858

1 Available Unit

See Floor Plan Details

3 Bedrooms

Seaford

3 Beds, 2 Baths | 1,548 sq. ft.

$1,808 - $4,243

2 Available Units

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Stratford

3 Beds, 2 Baths | 1,349 sq. ft.

$1,833 - $4,268

2 Available Units

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Tiverton

3 Beds, 2 Baths | 1,451 sq. ft.

$1,753 - $4,173

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

A
A

Renter Ratings

B+

Review Ratings

Noise

4.1

Grounds

3.8

Safety

3.8

Office Staff

3.8

Maintenance

3.8

Neighborhood

4.3

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

35

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

A

Average time to respond to reviews

2.29 days

View Community Timeline
View Community Timeline

MAA Pinnacle Reviews

(505)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

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Resident 893059

Verified Resident ā€¢ 2020 - 2024

2/15/2024

We like space and layout of the apartment, but everything is old and outdated. Probably has never been updated. The grounds are not kept up, dog waste stations are running over all the time. Yet rent raises over $100 every year.

    Manager

    2/17/2024

    MAA Pinnacle
    Hi, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at ResidentCare@maac.com and allow us 48 business hours to respond so we can discuss your experience further.
    Review Author Icon

    Resident 1224396

    Verified Resident ā€¢ 2022 - 2024

    2/7/2024

    Corporation that owns property is mostly concerned with profits. Rent is high and late penalties are even higher. Office will start threatening eviction if rent is a week late even though they have charged $200 in late fees

    Manager

    2/23/2024

    MAA Pinnacle
    Thank you for sharing your experience with us. Your feedback helps us improve and we would like to learn more about how we can continue to do all possible to exceed our residents' expectations.

    Updated Review

    Review Author Icon

    Resident 1029020

    Verified Resident ā€¢ 2022 - 2024

    1/23/2024

    The parking is a joke. Heat in the winter is not affective. Apartment shouldn't be in the 50s with the thermostat set at 73. Very disappointed in the community based on what the cost of rent is. Apartment wasn't cleaned before we moved in. Thereā€¦Ā See More >
      Manager

      1/24/2024

      MAA Pinnacle
      Hi, we regret to hear that you are displeased with your recent experience with us. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.

      Updated Review

      Review Author Icon

      Resident 799693

      Verified Resident ā€¢ 2021 - 2024

      1/15/2024

      First time living in apartment complex - i like it. I'm in the middle of a unit and my neighbors are kind and respectful. No issues with noise or parking. Only issue concerns people who constantly park in handicap spot for days at the postalā€¦Ā See More >
        Manager

        1/16/2024

        MAA Pinnacle
        Hello, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please reach out to us at ResidentCare@maac.com and allow us 48 business hours to respond so we can discuss your experience further.
        Review Author Icon

        Resident 1214596

        Verified Resident ā€¢ 2023 - 2024

        1/5/2024

        My experience at my new residence has been nothing short of horrible. Upon moving in, myself and co-tenant were introduced to our new home in a filthy condition. Was a pain in the --- to communicate 1-2 messages via email with our new leasing officeā€¦Ā See More >
          Manager

          1/7/2024

          MAA Pinnacle
          Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to work towards a resolution and take your time seriously, please reach out to the customer care team in your area at ResidentCare@maac.com and allow us 48 business hours for a response. Thank you.

          Updated Review

          Review Author Icon

          Resident 513467

          Verified Resident ā€¢ 2018 - 2024

          1/2/2024

          The management has changed numerous times since I moved here. Unfortunately the current management is not very supportive of my concerns. I have been told that I am the only one that has the concerns that I have. Additionally the lease agreement/residents' responsibilities are interpretedā€¦Ā See More >
          Manager

          1/4/2024

          MAA Pinnacle
          Hi, we are disappointed to learn of your experience here at MAA Pinnacle, but will take this opportunity to improve. We appreciate you bringing this experience to our attention. If you are willing, please contact us at ResidentCare@maac.com and allow us 48 business hours for a response so we can work towards a resolution. We look forward to hearing from you.

          Updated Review

          Review Author Icon

          Resident 1137920

          Verified Resident ā€¢ 2023

          12/9/2023

          Grounds are well kept. Office staff has a high turn over rate for the leasing agents. Maintenance staff is very courteous but it is a 50/50 if your concerns will be 100% addressed. Rent is high for how old the townhouses are.

            Manager

            12/11/2023

            MAA Pinnacle
            Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

            Updated Review

            Review Author Icon

            Resident 980042

            Verified Resident ā€¢ 2021 - 2023

            12/4/2023

            Nice apartments for what they're worth. However rent has been going up, while amenities and services have been taken away. Some issues that need to be addressed. Such as trash disposal, etc. Great location though for being close to groceries stores and other things inā€¦Ā See More >
              Manager

              12/7/2023

              MAA Pinnacle
              Hello, we appreciate you taking the time to leave us this feedback. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.

              Updated Review

              Review Author Icon

              Resident 963796

              Verified Resident ā€¢ 2018 - 2023

              11/29/2023

              Everything is great, but the Management has done nothing to enforce the cleaning up after your pet policy, in 5 years... I have spoken to the office in the past, even submitted ideas to help resolve the issue, but nothing was ever done..

                Manager

                12/1/2023

                MAA Pinnacle
                Hi, we appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Please contact us at ResidentCare@maac.com when you have an opportunity and we will be more than happy to try and turn your experience around. We take your time seriously so please allow us 48 business hours to respond to your inquiry. Thank you.
                Review Author Icon

                Resident 1203038

                Verified Resident ā€¢ 2023

                11/28/2023

                Overall, it's great. The only issue is old windows Which need to be replaced. Also, heating system doesn't work properly. except the master bedroom, the other rooms are cold and we have to use electric heaters. we informed the office about these issues many times,ā€¦Ā See More >
                  Manager

                  11/30/2023

                  MAA Pinnacle
                  Thank you for your review - please reach out to ResidentCare@maac.com at your convenience.
                  Review Author Icon

                  Resident 1200160

                  Verified Resident ā€¢ 2023

                  11/16/2023

                  I really enjoy the location, the layout of the apartment, the architecture, the amenities, and the community. Everyone smiles and waves, which genuinely made me feel at home immediately. Im very pleased with the apartment, and the move in process. Perry was very diligent aboutā€¦Ā See More >
                    Manager

                    11/18/2023

                    MAA Pinnacle
                    Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MAA Pinnacle! If you have any further questions, please give us a call. We're always happy to help!

                    Updated Review

                    Review Author Icon

                    Resident 1159839

                    Verified Resident ā€¢ 2022 - 2023

                    11/7/2023

                    Quiet, courteous, and friendly neighbors in this lovely landscaped upscale apartment neighborhood within short walk to elementary schools & large community park. (Keep typing to meet the minimum 200 required characters. HaHa!)

                      Manager

                      11/9/2023

                      MAA Pinnacle
                      Hi, thank you so much for your positive comments about MAA Pinnacle! Feel free to reach out to us if you need anything. Have a wonderful day.
                      Review Author Icon

                      Resident 1197106

                      Verified Resident ā€¢ 2023

                      11/7/2023

                      So far, I love everything about this community. It's clean, attractive and welcoming. My fellow tenants have all been respectful and polite. I would definitely recommend this community to friends and relatives.

                        Manager

                        11/9/2023

                        MAA Pinnacle
                        Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                        Review Author Icon

                        Resident 1193263

                        Verified Resident ā€¢ 2022 - 2023

                        10/26/2023

                        Nice place to live with family I would recommend my friends to live here Leaves from trees sometimes are scattered all over Cleaning of dog trash should be done asap Sometimes the water from the Taps is dropping a little

                          Manager

                          10/27/2023

                          MAA Pinnacle
                          Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to connect with you so we can make your experience more positive. Please contact us at ResidentCare@maac.com and allow 48 business hours for a response - we look forward to hearing from you.

                          Updated Review

                          Review Author Icon

                          Resident 1133762

                          Verified Resident ā€¢ 2023

                          10/24/2023

                          When I moved in the apartment had not been cleaned. When I ask management to have it cleaned they said there was nothing they could do I was already in the premise. Have not had a working dishwasher since the day I moved in evenā€¦Ā See More >
                            Manager

                            10/25/2023

                            MAA Pinnacle
                            Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.

                            Updated Review

                            Review Author Icon

                            Resident 887036

                            Verified Resident ā€¢ 2020 - 2023

                            10/17/2023

                            I have had a very good experience living here. Everyone has been very helpful and courteous. I like living here. The maintenance staff have been really efficient when I need something fixed. The office staff are always kind.

                              Manager

                              10/19/2023

                              MAA Pinnacle
                              Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MAA Pinnacle! If you have any further questions, please give us a call. We're always happy to help!

                              Updated Review

                              Review Author Icon

                              Resident 1165526

                              Verified Resident ā€¢ 2023

                              10/16/2023

                              This is a magical place and I like it very much. It is quiet and safe here, and the neighbors are friendly. I like the beautiful lawns and trees here. By the way, the maintenance here is also very timely. If you apply for repairā€¦Ā See More >
                              Manager

                              10/17/2023

                              MAA Pinnacle
                              Hi, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

                              Updated Review

                              Review Author Icon

                              Resident 763772

                              Verified Resident ā€¢ 2019 - 2023

                              10/4/2023

                              The staff is nice, management is knowledgeable and helpful. The property is always maintained. They are good about letting you know about things that effect the community. I like the attached the garage.

                                Manager

                                10/5/2023

                                MAA Pinnacle
                                Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
                                Review Author Icon

                                Resident 1182877

                                Verified Resident ā€¢ 2023

                                9/21/2023

                                The MAA pinnacle should not be the place you chose to rent. The prices are ridiculous for what you get. Half the time something is broken and the staff is less than helpful when it comes to accommodate you. There have been gnats in multipleā€¦Ā See More >
                                  Manager

                                  9/23/2023

                                  MAA Pinnacle
                                  Hi, we're disappointed to hear of the negative experience you had at our location. We would like the opportunity to connect with you so we can make your experience more positive. Please contact us at ResidentCare@maac.com and allow 48 business hours for a response - we look forward to hearing from you.

                                  Updated Review

                                  Review Author Icon

                                  Resident 859957

                                  Verified Resident ā€¢ 2020 - 2023

                                  9/7/2023

                                  It's a very quiet community and if you have issues they are addressed. As a senior I ferl safe here. The grounds are beautiful. People are friendly The maintenance and staff are very professional and accomadating

                                    Manager

                                    9/10/2023

                                    MAA Pinnacle
                                    Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                    Review Author Icon

                                    Resident 1177840

                                    Verified Resident ā€¢ 2023

                                    9/7/2023

                                    Everything here is beautiful. It's a quite community and the amenities are great! All the staff is very friendly and helpful. Being close to restaurants and grocery stores are pretty nice too. So excited to live here. I feel like I'm in a resortā€¦Ā See More >
                                      Manager

                                      9/9/2023

                                      MAA Pinnacle
                                      Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

                                      Updated Review

                                      Review Author Icon

                                      Resident 1141243

                                      Verified Resident ā€¢ 2023

                                      8/22/2023

                                      Awesome community ! I have terrific & caring neighbors ! Good amount of cars spaces. Very responsive staff ! Lovely well kept pool ! Great exercise room ! Maintenance staff has been very responsive & efficient too !

                                        Manager

                                        8/25/2023

                                        MAA Pinnacle
                                        Hi, thank you for your kind review; we are happy to pass along your comments to the team here at MAA Pinnacle! We are always more than happy to assist you if anything else comes up. Take care!

                                        Updated Review

                                        Review Author Icon

                                        Resident 960557

                                        Verified Resident ā€¢ 2020 - 2023

                                        8/15/2023

                                        Thank you for your action for my request anytime. I would like you to reply faster than normal when we require from the next time on. I still have one open request for lightning inside my room that was required before this time's request.

                                          Manager

                                          8/19/2023

                                          MAA Pinnacle
                                          Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

                                          Updated Review

                                          Review Author Icon

                                          Resident 1145984

                                          Verified Resident ā€¢ 2022 - 2023

                                          8/6/2023

                                          Our apartment is in a good neighborhood with parks, golf courses, supermarkets and shopping malls just a few minutes drive away. Good access to Circle 4, less congestion on surrounding roads. Facilities in the apartment are also substantial. There is also a children's pool, so I think thatā€¦Ā See More >
                                            Manager

                                            8/9/2023

                                            MAA Pinnacle
                                            Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

                                            Updated Review

                                            Review Author Icon

                                            Resident 507447

                                            Verified Resident ā€¢ 2017 - 2023

                                            7/13/2023

                                            I would not recommend the Pinnacle to anyone who was looking to move. It takes weeks for a simple maintenance request to be responded to. The office is hardly ever open and when it is there is never anyone in there that is knowledgeable aboutā€¦Ā See More >
                                            Manager

                                            7/14/2023

                                            MAA Pinnacle
                                            Hi, we're disappointed to hear of the negative experience you had at our location. Please reach out to us at your earliest convenience and allow us 48 business hours to return your inquiry so we may further assist you in working towards a resolution. MAA Pinnacle ResidentCare@maac.com
                                            1.0(1 rating)

                                            Features & Amenities

                                            Laundry
                                            • Laundry On-Site
                                            Pets
                                            • Dogs Allowed
                                              Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                              Less Info
                                              More Info
                                            • Cats Allowed
                                              Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                              Less Info
                                              More Info
                                            Other
                                            • BBQ and Picnic Areas
                                            • Business Center
                                            • Car Wash Center
                                            • Community Room with Wi-Fi
                                            • Courtyard
                                            • Dog Park
                                            • Fitness Center
                                            • Gated Access
                                            • Gated Community
                                            • Monthly Resident Events
                                            • On-Site Maintenance
                                            • On-Site Management
                                            • Package Receiving Service
                                            • Pet Friendly Community with No Breed Restrictions
                                            • Pet Park
                                            • Pool
                                            • Recycling Program
                                            • Sauna
                                            • Storage Space
                                            • Sundeck
                                            • Tennis Court
                                            • WiFi in Common Areas
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                                            Leasing

                                            TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Discover luxury living at MAA Pinnacle in Lexington, KY. Choose from 13 distinctive one-, two-, and three-bedroom apartment and townhome floor plans. These homes are spacious and functional, and select homes also include attached one-car garages. Our community offers luxurious amenities, including a relaxing sauna, luxurious swimming pool, and sundeck, all outside your front door. The lighted tennis courts and fitness center will meet your fitness needs, while the dog park that welcomes all breeds is sure to be a hit for your pet. Grand Reserve at Pinnacle is minutes from the University of Kentucky and its Arboretum, Transylvania University, and Keeneland. Enjoy the convenient shopping and restaurant options at The Summit, as well as the entertainment options, parks, and greenspaces
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                                            Office Hours

                                            • Sunday: Closed
                                            • Monday - Friday: 09:00 AM - 06:00 PM
                                            • Saturday: 10:00 AM - 05:00 PM
                                            This community is managed by

                                            MAA

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                                            Questions & Answers (0)

                                            Frequently Asked

                                            Based on 604 number of votes by renters, MAA Pinnacle is currently rated 4.2 out of 5 stars.
                                            MAA Pinnacle is rated 3.8/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                            MAA Pinnacle is rated 3.8/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                            MAA Pinnacle is rated 4.1/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                            MAA Pinnacle is rated 3.8/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                            MAA Pinnacle is rated 4.3/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                            MAA Pinnacle is rated 3.8/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                            Managers have responded to 100% of their community reviews in the past year.
                                            Managers have replied within 2.29 days to their community reviews in the past year.
                                            MAA
                                            Dogs Allowed
                                            Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                            Pet Limit: 2
                                            Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                            Cats Allowed
                                            Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                            Pet Limit: 2
                                            Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                            1 Bed, 1 Bath
                                            2 Beds, 2 Baths
                                            3 Beds, 2 Baths

                                            March 2024

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                                            MAA Pinnacle is a 762 - 1,548 sq. ft. apartment in Lexington in zip code 40515. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,313 - $4,268. Nearby cities include Nicholasville, Versailles, Wilmore, Georgetown, and Winchester.

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