My review was also deleted, even though it followed the guidelines to a "T"...
Steer clear of this place if you want to have a stress free home environment! I am not even sure where to start on this...

* The A/C never works in the summer (I only had A/C for 2 weeks from May-Sept) and the office staff fed the residents differing stories as to what was wrong with it.

* After the A/C was finally turned off, I didn't have heat for another 2-3 weeks when it was getting pretty cold @ night!

* My tub would constantly be filled with my neighbors tub water after their showers. My toilet would constantly run after flushing. My hot water is non-existant...I have to let it run for literally 30 minutes to get luke warm water. The water is also super cloudy and sometimes yellow.

* I stopped making maintence requests because the maint. staff and office staff (including management) stopped calling back, coming to fufill the requests and started making rude comments about my phone calls.

* I called the property owner only to be referred back to the property/area manager and then only to be talked to like a dog for calling her boss, she wouldn't even give me her supervisors name to talk to him because "whatever I needed to tell him, I had to tell her". She went as far as calling me stupid and talking to me as if I were a child.

* I had mold growing from my A/C unit. I'm allergic to mold aside from simply having seasonal allergies,etc. I called repeatedly for it leaking and the mold spreading. They didn't clean it-they spray painted over it. Yes, you can Kilts it once it's cleaned but otherwise, it will not work. The staff complained about having to come to my home multiple times for this problem...but it kept coming back. I was then told my the property manager that the mold wasn't making me sick (which it was at that point) because "She's allergic to smoke and she smokes" and there's no difference.

* The bugs are incredible...so much fun to deal with. Ranging from lil black bugs appearing in the apartment to finding spiders everywhere!

* I pay my rent, which includes all utilities. I have paid it in full, on time every time. However...each time the utilities didn't work (no hot water, power outages/power flashing, no heating or air)-I was no reimbursed for any of this because "that wasn't how things worked" at Kirklevington Hills.

Anytime I have had to deal with the office staff, I've been talked down to as if I'm some child or as if I'm below average intelligence. I have never lived at a place where I've been treated so poorly. What's worse is now that I'm moving, my deposit will be kept because according to other residents that have moved out--they got nothing back and had been told they would recieve *such and such amount* back...however, they've seen nothing.

To sum it all up, save your money and go somewhere else. Trust me, you'll thank me later! I wouldn't recommend this place to my worst enemy. They are rude and unprofessional! The apartments are DEFINATELY not worth the small fortune you pay to rent them out. The advertisments LIE! They aren't spacious, they aren't clean...and the staff is FAR from professional!

STEER CLEAR!

User Responses
From: cause4concern	Date: 01/23/2007
"* My tub would constantly be filled with my neighbors tub water after their showers. My toilet would constantly run after flushing. My hot water is non-existant...I have to let it run for literally 30 minutes to get luke warm water. The water is also super cloudy and sometimes yellow." That is because the intake pipes to your apartment is hooked up to the sewage lines of others. Straight pipe from your neighboors toilet to your fawcet!

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