Raintree Apartments
#20,482 #36 #160

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Raintree Apartments

175 North Locust Hill Drive, Lexington, KY 40509
(206 Reviews)
$933 - $1,281/mo
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Floor Plans & Pricing

1 Bedroom

Palm - A2

1 Bed, 1 Bath | 680 sq. ft.

$933

3 Available Units

See Floor Plan Details

Willow - A1

1 Bed, 1 Bath | 550 sq. ft.

$938

3 Available Units

See Floor Plan Details

Palm - A3

1 Bed, 1 Bath | 680 sq. ft.

$1,053

3 Available Units

See Floor Plan Details

2 Bedrooms

Magnolia - B2

2 Beds, 2 Baths | 850 sq. ft.

$1,206

3 Available Units

See Floor Plan Details

Magnolia - B1

2 Beds, 2 Baths | 850 sq. ft.

$1,281

3 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

4.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
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Raintree Apartments Reviews

(202)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident ā€¢ 2021 - 2024

3/7/2024

Do Not Rent Here

I lived here for three consecutive leases and it has been nothing but disappointing and frustrating. I pay over $1,000 a month for a one bed, one bath with paper thin walls, garbage and dog poop all over the property, and not even the slightestā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2019 - 2022

    8/16/2022

    Tricky

    Some office staff are very rude. common areas are not maintained well. Much of the common lights do not work at night, possibly enabling higher crime. Washroom area in poor condition. Not secure. Crime seems to be moderately high. Doggie park in poor shape. Dogsā€¦Ā See More >

      Updated Review

      Review Author Icon

      anonymous

      Resident ā€¢ 2019 - 2022

      6/13/2022

      they take super long to come when we need to fix something in apartments we are calling them for way too long and they are still not here in our apartment to fix our problems all they care about is money

        Manager

        6/22/2022

        Raintree Apartments
        Hi, Thank you for taking the time to share your feedback. Our team works hard to ensure our residents have the highest living experience possible and appreciate your perspective. We need this information to implement changes and would love to learn more about your personal circumstances. If we can be of any assistance, please contact us directly at (859) 266-3999 or stop by our office in person. We look forward to hearing from you soon.
        Review Author Icon

        carrielcurtis

        Resident ā€¢ 2018 - 2022

        3/25/2022

        They nickel and dime you with extra charges. The apartments are in poor repair. The outdoor pool has been closed for years. The apartments are full of black mold and cockroaches. Had a shooting occur right across the parking lot. It was on the news.ā€¦Ā See More >
          Manager

          4/15/2022

          Raintree Apartments
          Hello, we appreciate you taking the time to share your experience. Thank you for letting us know about this. We would love the opportunity to discuss your concerns in greater detail. At your earliest convenience, please contact us directly or stop by our office in person. We look forward to speaking with you.

          Updated Review

          Review Author Icon

          anonymous

          Resident ā€¢ 2019 - 2021

          2/17/2021

          Monthly rent is tricky and a lot of extra fees bring the rent up dramatically each month. Extremely poor maintenance. Mainly because they don't have enough help. Horrible new maintenance worker who is rude and won't even help push my car out of snow. Iā€¦Ā See More >
            Review Author Icon

            anonymous

            Resident ā€¢ 2018 - 2020

            12/11/2020

            It is a business corporate owned and they have one thing in mind......MONEY.....so be ready to pay about $60/mo more than what they quote you as a rent price. Lease is very long..... you will sign a dozen documents. They are unclear about what youā€¦Ā See More >
              Manager

              1/20/2021

              Raintree Apartments
              Thank you for taking the time to share your feedback. We apologize for the negative experience and would love the opportunity to discuss your concerns in greater detail. At your earliest convenience, please contact our management team directly or stop by our office in person. We look forward to speaking with you.
              Review Author Icon

              Resident 649030

              Verified Resident ā€¢ 2019

              6/5/2019

              It's a wonderful peaceful little community and the staff all together is so helpful and polite. I love it here at Raintree and would recommend it to anyone looking for a place to call home. The pools are my favorite thing about theā€¦Ā See More >
                Manager

                6/11/2019

                Raintree Apartments
                Hello! We appreciate you taking the time to share your thorough living experience in our wonderful community at Raintree Apartments. Our entire team here from the front office, to our maintenance team, strives to provide the highest living experience possible for our resident community. We invite you to continue sharing suggestions with our team that will benefit the community and hope you will continue to reach out with any feedback or suggestions. Thank you again and have a wonderful day! Raintree Apartments
                Review Author Icon

                Resident 648350

                Verified Resident ā€¢ 2019

                6/4/2019

                So far, everything is Great! Love it here!! Staff was very nice. Apartment was cleaned before we moved in. INDOOR POOL IS AWESOME! Location is great, you are located in the middle of everything! I recommend!

                  Manager

                  6/11/2019

                  Raintree Apartments
                  Hi! Thank you for your wonderful review of our amazing community! Our team works hard to ensure our community and amenities remain in pristine condition. We are happy to know you've enjoyed our central location and friendly community. Please feel free to reach out to us with any questions or concerns. Thank you and have a great day, Raintree Apartments
                  Review Author Icon

                  Resident 648257

                  Verified Resident ā€¢ 2009 - 2019

                  6/4/2019

                  Great community in which to live. Office people are good to work with, very good maintenance crew. Well kept complex. Only negative is that, in my opinion, rent is too high for amount of square footage.

                    Manager

                    6/11/2019

                    Raintree Apartments
                    Hello, We thank you for taking time out of your day to leave us a review. Our team is thrilled to hear that you are enjoying the location of our community and its fantastic amenities! If you ever have any questions or need our assistance with anything, please do not hesitate to contact our office. We are always eager to help you! Have a wonderful day! Raintree Apartments
                    Review Author Icon

                    Resident 647253

                    Verified Resident ā€¢ 2019

                    6/1/2019

                    So far my experience here in this community is awesome i would totally recommend living here. It's very quiet the other tenets are very friendly. I love how it is kid and pretty friendly with the pool and doggy park. I feel very welcomed.

                      Manager

                      6/11/2019

                      Raintree Apartments
                      Hello, We appreciate you taking time out of your day to share your experience. Our team is thrilled to know that you and your four-legged pal feel accepted and welcomed in our community. If you ever have any questions or need assistance, please feel free to contact our office. We are always happy to assist you! Have a great day! Raintree Apartments
                      Review Author Icon

                      Resident 646463

                      Verified Resident ā€¢ 2019

                      5/30/2019

                      So far everything has been fine. There isn't a lot of noise. My apartment is clean and the furnishings are newer than a lot of other places. I also appreciated that there are amenities that other places don't have, like 2 swimmingā€¦Ā See More >
                        Manager

                        6/11/2019

                        Raintree Apartments
                        Hello! We appreciate you taking the time to share your thorough living experience in our wonderful community at Raintree Apartments. Our entire team here from the front office, to our maintenance team, strives to provide the highest living experience possible for our resident community. We invite you to continue sharing suggestions with our team that will benefit the community and hope you will continue to reach out with any feedback or suggestions. Thank you again and have a wonderful day! Raintree Apartments
                        Review Author Icon

                        Resident 644109

                        Verified Resident ā€¢ 2018 - 2019

                        5/23/2019

                        It's ok. We probably need gates with security for residents. There are way to many people float in and out using the indoor pool area . There are cars driving too fast with children around also . It could be better if dog owners wouldā€¦Ā See More >
                          Manager

                          6/11/2019

                          Raintree Apartments
                          Hello, Thank you for taking the time to share your feedback. Our team works hard to ensure our residents have the highest living experience possible and appreciate your perspective. We need this information to implement changes and would love to learn more about your personal circumstances. If we can be of any assistance, please contact us directly or stop by our office in person. We look forward to hearing from you soon.
                          Review Author Icon

                          Resident 643186

                          Verified Resident ā€¢ 2019

                          5/21/2019

                          It is a beautiful property and the staff made the move in super simple i look forward to many years there the pool and hot tub is amazing i love the fact i can bring a family member or friend along. Thank you

                            Manager

                            6/11/2019

                            Raintree Apartments
                            Hello, Thank you for taking time out of your day to leave us a review. We are happy to learn that you feel good about the work our staff has done to aid you in the move-in process. If you ever have any questions or need our assistance, please feel free to contact our office. We are always happy to help! Enjoy the rest of your day, Raintree Apartments
                            Review Author Icon

                            Resident 641364

                            Verified Resident ā€¢ 2018 - 2019

                            5/16/2019

                            Nice environment and convenient location to live. Maintenance actually fixes your problems and the apartment staff will help you with anything you need. Friendly neighborhood and never had a problem with any of the people around me. I recommend Raintree Apartments!

                              Review Author Icon

                              Resident

                              Resident ā€¢ 2019

                              5/9/2019

                              The office staff is very friendly and professional. The apartments are newly remodeled and updated. The amenities are super nice. The have a pool and hot tub that is clean and well maintained. I do wish they had better lighting in the parking lots.

                                Review Author Icon

                                Resident 637207

                                Verified Resident ā€¢ 2019

                                5/7/2019

                                I love living here. The location is awesome and close to grocery and restaurants. I love the renovations! The kitchen is really nice and the hardwood floors are a plus. The complex is usually very quiet. I don't really have anything negative to say.

                                  Review Author Icon

                                  Resident 636905

                                  Verified Resident ā€¢ 2019

                                  5/7/2019

                                  I recently moved to Raintree Apartments. The application process was quick and easy. The office staff were very friendly and helpful. Cheri was amazing to work with and helped make my decision to move into Raintree a lot easier! I appreciate everything that she didā€¦Ā See More >
                                    Review Author Icon

                                    Resident 636774

                                    Verified Resident ā€¢ 2019

                                    5/18/2019

                                    Apartment staff knowledgeable friendly cheri and Jennifer especially. Assistant mgr was great at closing. Neighbors very friendly and helpful. Size of apartment was right on the money. Ease to medical facilities.

                                      Review Author Icon

                                      Resident 632057

                                      Verified Resident ā€¢ 2019

                                      4/27/2019

                                      Very well-kept grounds. All staff are professional and overall courteous and knowledgeable. The whole moving in process was very easy. The landscaping is very nice, clean and well-cared for. This place looks like people take pride in this living community.

                                        Review Author Icon

                                        Resident 631441

                                        Verified Resident ā€¢ 2018 - 2019

                                        4/25/2019

                                        Good apartment and nice staff, but the washroom amenities are bad and the rent is a little overpriced. I really like the apartment and having a nice balcony, but the price + my neighbors is a hige detractor.

                                          Review Author Icon

                                          Resident 631376

                                          Verified Resident ā€¢ 2019

                                          4/25/2019

                                          So far everyone has been very nice. I've had neighbors offer to help me move. I've had office staff tell me every answer to every question I have. Everyone has exceeded expectations here and I feel so comfortable and at home.

                                            Review Author Icon

                                            Resident 630455

                                            Verified Resident ā€¢ 2019

                                            4/23/2019

                                            Very new to community, but all is well so far. Love the amenities/recreation facilities. Like the layout/setup of our unit. If I have a criticism of any kind, it is simply that the structures themselves are dated. This isn't a major problem, since floors/cabinetry/appliances areā€¦Ā See More >
                                              Review Author Icon

                                              Resident 629228

                                              Verified Resident ā€¢ 2019

                                              4/19/2019

                                              So far it has been a great experience. The apartment was clean and newly renovated as promoted. We got a great move in deal and are fur baby was accepted and is adjusting well to the apartment and dog park. We haven't checked out theā€¦Ā See More >
                                                Review Author Icon

                                                Resident 628898

                                                Verified Resident ā€¢ 2017 - 2019

                                                4/18/2019

                                                The amenities are very nice and the recent renovations are good but the buildings are showing their age and parking is a problem at times. Neighbors are a mixed bag of good and bad, and I can hear when my upstairs neighbors sneeze through theā€¦Ā See More >
                                                  Review Author Icon

                                                  Resident 625422

                                                  Verified Resident ā€¢ 2019

                                                  4/9/2019

                                                  The staff was awesome from the first day trying to help any way she could I liked her friendly attitude and easy of talking to me about things she was dressed very nice and her co-worker was easy to talk with they made it aā€¦Ā See More >

                                                    Features & Amenities

                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $250 ~ 250. Rent: $25. Restrictions: We welcome 2 pets per apartment home. There is a $250 non-refundable pet fee. Pet rent is $25 per month. There is no weight limit, and aggressive breeds are prohibited.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $250 ~ 250. Rent: $25. Restrictions: We welcome 2 pets per apartment home. There is a $250 non-refundable pet fee. Pet rent is $25 per month. There is no weight limit, and aggressive breeds are prohibited.. Pet Limit: 2
                                                      Less Info
                                                      More Info

                                                    Leasing

                                                    Are you searching for the best apartment home living in Lexington, Kentucky? Look no further than Raintree Apartment Homes. We are a beautiful community located within walking distance of entertainment, abundant shopping, and fine dining. With the I-75 and I-64 just around the corner, your daily commute will be a breeze.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Birge & Held Asset Management

                                                    D+
                                                    D+
                                                    Communities
                                                    113

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā What is the estimated utility bill for one person?

                                                    Frequently Asked

                                                    Based on 206 number of votes by renters, Raintree Apartments is currently rated 3.1 out of 5 stars.
                                                    Raintree Apartments is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Raintree Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Raintree Apartments is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Raintree Apartments is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Raintree Apartments is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Raintree Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Birge & Held Asset Management
                                                    Dogs Allowed
                                                    Fee: $250 ~ 250
                                                    Rent: $25
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $250 non-refundable pet fee. Pet rent is $25 per month. There is no weight limit, and aggressive breeds are prohibited.
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Fee: $250 ~ 250
                                                    Rent: $25
                                                    Restrictions: We welcome 2 pets per apartment home. There is a $250 non-refundable pet fee. Pet rent is $25 per month. There is no weight limit, and aggressive breeds are prohibited.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    Raintree Apartments

                                                    March 2024

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                                                    Raintree Apartments is a 550 - 850 sq. ft. apartment in Lexington in zip code 40509. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $933. Nearby cities include Nicholasville, Versailles, Wilmore, Georgetown, and Winchester.

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