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I've lived here for three years and I'll be moving shortly. Overall, I've had a positive experience in this complex. For the first couple years I was here the rent increases were very small ($10-$20). Contrary to the bulk of the… Full Review ▶
I lived at Raintree for two years. When I toured the facility, I thought it was nice (they boast about their awesome clubhouse) and the show apartment was well maintained. So, I signed a lease. When I moved in, the apartment… Full Review ▶
I have lived at Raintree for a little over 2 years now. Initially I lived in a 2BR/2BH Unit; $679/mth. Currently living in a 1BR/1BH; $536/mth I've lived in various communities in Lexington ranging from Pimlico Parkway (right off Centre Pkwy)… Full Review ▶
The only positive thing about this place is the convenience to the shopping area and Man O' war. Everything else sucks. The buildings are poorly built, weather strips non-existent, and above all the STAFF'S attitude can't be any worse. Don't expect… Full Review ▶
This isn't the worst place to live but I have a few suggestions: -Get a receipt for rent payments. I learned this the hard way. -Get a unit with washer/dryer hookups or find a good laundromat. The on-site laundry facility has… Full Review ▶
Generally crappy aparetments. I don't expect luxury for the price they charge, but there are certinally better locations around for the price. Full Review ▶
The entire Raintree staff provide excellent service with a smile. The maintenance crew is friendly as well, and solves any issues quickly the first time out. This is my second time living at Raintree, returning after living in another location for… Full Review ▶
My wife and I moved to Lexington a few months ago. I was skeptical in finding an apartment over the internet and phone, but I did not have much choice with my job. I found Raintree Lexington online and was impressed… Full Review ▶
I have lived in Raintree Apartments now going on my second lease term and i am extrmely pleased with the office staff and Maintenance Crew. Anytime i reported a problem with my apartment to the office the work is done promptly.… Full Review ▶
Worst place I have ever lived. Walls are paper thin and you can hear neighbors shutting cabinet doors and flushing toilets. They overcharge for minor MANDATORY repairs (e.g. blinds). The raise rent by $20 every year. My vehicle was broken into… Full Review ▶
I am in response to another resident at Raintree. DO NOT LIVE THERE NOW BECAUSE OF ALL THE DRAMA, DRUGS, DRUNKS, ETC. DO NOT CONSIDER IT. The staff is HORRIBLE, maintenance, I could go on and on. BUT the people that… Full Review ▶
We rented an apartment and at the time they showed us the apartment the kitchen drawer was broken and the carpet was horrible. We were told they would replace the carpet and fix the kitchen drawer Neither was completed - it… Full Review ▶
The apartment that I'm renting has had it's problems. My problem is that when I'm washing my clothes, I can't afford to stand around and wait for my laundry to get done... I have a family to take care of... And… Full Review ▶
I have lived in these complexes twice. Both times as awful as the last. Maintenance is terrible. I spent the first 6 months living there with a toilet that WOULD NOT STOP RUNNING. I eventually had to ghetto rig it myself… Full Review ▶
My fiance and I lived in Raintree apartments for two years. Our time there was fine. The walls were very thin and we had neighbors that liked to watch tv, listen to music, and talk on the phone very loudly, but… Full Review ▶
This review is to counteract many of the more negative reviews here, which describe an experience I simply have not had. I have only been at Raintree about 4 months, but in that time they have been very timely and courteous… Full Review ▶
Once you sign your lease, the only time you will hear from the office is when you owe them something. They never do what they say they are going to do, and they don't EVER return phone calls. Apartments are very… Full Review ▶
This is not a good apartment complex. The gym is open 24 hrs a day but has little equipment and it's not well kept. The price is good but not for an old apartment with little lighting. Some outlets don't work… Full Review ▶
Raintree Apartments has a known bedbug problem and refuses to rectify the problem in any acceptable way. Their residents are at risk due to the unsanitary conditions and Raintree Apartments should be reported to the Health Department. Full Review ▶
Raintree is horrible i honestly didn't expect anything great from these apartments they didn't look great on the outside and the inside was worse. The walls easily collect any sort of dirt. Don't touch the walls i'm not exaggerating we have… Full Review ▶
I wouldn't say it was the best place ever to live in but for the money I thought it was what I expected to get. Big closets, didn't have any loud neighbors, good location.. close to EVERYTHING you could need.. awesome… Full Review ▶
Avoid this place at all costs if you're one who doesn't like loud neighbors and office staff who are pretty rude and unconsiderate after you sign the lease. Parking rules are rediculous. I have been miserable living at Raintree since day… Full Review ▶
We still live at Raintree, until next month when we'll be moving into a house at the end of our lease. Ive had a few complaints since I moved in here.. 1. I recieved a notice on my door a few… Full Review ▶
i lived at raintree 4 almost 2 years, when i moved out i left a mattress in there,but cleaned the apt real good 1 year later applyed for apt at contiental sq apts, got denied said i owed raintree 2,045 dollars… Full Review ▶
This place is a nightmare! Overpriced!!! Plus, they just started having Section 8 over here :( Full Review ▶
M y mi vida familiar en el Camino de Versailles y en nosotros no tenemos la piscina y el jacuzzi interiores que Raintree hace.. si usted viene despu s de que la oficina cierre usted puede nadar y poder utilizar el… Full Review ▶
The apartments are really nice and the surrounding area is nice but if you have any maintanence issues do no count on anyone to fix it promptly. I still live in these apartments and I have had several maintenance issues while… Full Review ▶
I have lived in Raintree for two years. I have never had any problem that wasn't fixed immediately. The maintenance staff has always been helpful and friendly. I've even taken my bike to them for fixing! The grounds are always kept… Full Review ▶
Be careful when dealing with the managment at this complex. They are as shady as they come. The 'manager' will tell you whatever you want to hear when you are face-to-face, but over the phone he will call you a liar… Full Review ▶
everyone seems to have plenty to say when they're upset (often, it seems, prematurely, or over something that the apartment staff has no control over) but nobody bothers to post a review when things go well. consider mine the dissenting opinion… Full Review ▶
Ten Million Cover-Up. They express a renovation and modern technology. HA HA! The maintenance staff is so imcompetent. It takes two maintance men to ride in a golf cart to find their way around. One to find the way their and… Full Review ▶
I've lived at Raintree for almost a year. Yes, I've had some issues, but they are always handled quickly and efficiently. The maintenance crew has been in my home. Yes, home, because the staff here made you feel at home. I… Full Review ▶
My husband and I lived there for about 4 or 5 months until the problems got so bad that we had to move. They refused to fix anything and some of it was dangerous electrical problems. I would NEVER in a… Full Review ▶
I lived in Raintree from Dec 98 to Nov 2007 and moved out only because I just bought a house. Overall I give it a 9 out of 10. Gererally speaking, I loved it and can probably blame them for not… Full Review ▶
I rented a studio for about a year. The pool areas are very nice and the new gym is awesome. For the price you get alot of ammenities. The apartment I lived in was older but kept up. The area is… Full Review ▶
I'm a current tenant. I have been in the complex for 2 months now and it has been one problem after another. When we were looking at the apartments we told the office my mother has a heart condition and we… Full Review ▶
I live in Raintree right now, my lease is up soon so I'm looking else where. I like it here ok enough, it is well located and the property upgrade has been nice. However the staff isnt helpful and very uncaring… Full Review ▶
I'm going to write this review as objectively as I can. I feel that nearly every review here is written by disgruntled ex-tenants who's only goal is to vent negative feelings behind the anonimity of the internet, rather than write a… Full Review ▶
Super thin walls, dog ---- everywhere and the Raintree Personnel couldn't tell you where they ---- last. They do the bare minimum to obey the law but really doesn't give a damn about the tenant as long as they get their… Full Review ▶
Raintree is a wonderful place. The indoor pool and work out facility is luxury style. I have searched all over Lexington, and Raintree is smack dab in the middle of everything, Interstate, downtown, Jacobson Park & Lake, and the new Hamburg.… Full Review ▶
Raintree was a nice place when we first moved in about 3 years ago. After a month, the management changed. This is when it started to go downhill. There are a lot of times that the office closed before they are… Full Review ▶
To: All Raintree residents As you have no doubt heard, the Kentucky Department of Health visited Raintree recently in response to complaints of mold and bedbugs. You should also be aware that after getting written notice from Raintree maintenance crews that… Full Review ▶
Lots of bees. It was like i lived in a beehive! Full Review ▶
Just a few more dollars and I would of been in a place where I'm happy. The price is attractive at first, but knowing what I know now I would of surely spent the extra $30-40 and been in a respectable… Full Review ▶
I moved in here in May 2006 and its been one problem after another. My carpet was horrible the day I moved in. There were pet stains and cat hair along the base boards that no amount of vacuuming could get… Full Review ▶
This is the best apartments but not the worst, the price is affordable and it was easy to get considering my previous credit history. We've already had our car broken into once here, and nothing was done about it. There are… Full Review ▶
I have lived here for 2 months and have no issues other than the door to the indoor pool being broke all the time lol but I love it here, it's just like living on a resort, my neighbors are friendly,… Full Review ▶
I hated living here. Apt. was broken into. I am sure it was the horrible maintence people. Managment was absolutley no help. Thats just the tip of the iceberg. Money is defiantley spent better elsewhere. Full Review ▶
Bees? Everywhere? Please!! The bees are nothing compared to the living conditions at Raintree.
Believe me, the bees will be the least of your worries and concerns once you get settled in.
Here's some friendly advice from a former tenant: Don't get… Full Review ▶
We just moved in on over the weekend and were very disappointed to see that literally hundreds of Yellow Jackets are living rent free in the attic area of what appears to be every building. Let me say that having yellow… Full Review ▶
I've been trying to call the office to report a problem and I get some weird system asking me for a password. I used to be able to call and get either a person or a usable message system. Its really… Full Review ▶
Raintree is so damn ghetto now that its not even funny. Management does not care how the outside property looks.
Trash is everywhere,...dog ---- lies right in front of your door,...residents have their music blasting at all hours of the day..
The… Full Review ▶
I moved into raintree apts about 2 months ago and I've got to say this is been one of the most poorly managed, unmaintained and dangers apartment complexes I've lived in. I travel from location to location for business which requires… Full Review ▶
They drive me crazy here always comming up with a reason they need to come in your apartment when they need to be working on something else like the bad paint job and wood falling off the buildings! When they do… Full Review ▶
I've lived in some really nice and expensive communities with lots of great ammenities & features...but none of them have ever felt like home. Lets be honest, Raintree isn't the nicest place to live, but for what you'll pay its more… Full Review ▶
I have been here for years and I must say I have been through the good bad and the ugly.. The staff when I moved in was awful. They were not ever in the office and had no clue what they… Full Review ▶
The office staff is quite rude and obstinate when it comes to fixing maitenance problems. Any maitenance problems that you encounter will unlikely be fixed and if they are it will take you asking more than twice before they do take… Full Review ▶
I thought that the maintence was excellent. Everytime I had a problem it was fixed immediately!! They would come at anytime, once even at 3 am, to fix things. They even unclogged my toliet when I couldn't get it. Other than… Full Review ▶
What can I say, they make it look great while you are moving in. Then horrible maintence, Office staff is ok but the managment is not very good. Rather than repeat all the problems everyone else have stated I am just… Full Review ▶
I lived at Raintree for four years, 2 in a one bedroom and 2 in a two bedroom, moving out at the end of June 2005. I was a good tenant with no complaints and no rent payment issues.
My main… Full Review ▶
My lease expires at the end of this month and management would rather let me leave than to work with me on a decent rate of rent and I am a tenant who has paid my rent on time each month… Full Review ▶
i moved in in november of last year. unlike some of the previous posts, any problems i have ever had were addressed and taken care of, usually the same day. not sure its the best place i have ever lived. i… Full Review ▶
Have lived here almost a year now. I DO NOT plan to resign my lease. Maintence guys are a joke. I went a week without hot water once. They would come to fix it right away. Just every time they said… Full Review ▶
Recently, one of the guys from the office staff came to my apartment to see if my door was fixed correctly after I had put in a maintenance request.
He pretended to be concerned about my door but he was really… Full Review ▶
i agree with a previous post that raintree is ghetto! my grandmother recently visited me from out of town and during her stay she could not rest the way she wanted to because of noisy --- tenants car stereos blasting so… Full Review ▶
It's obvious that a few of the messages left on this site were left by management.
Anyways, it's not the best place to live, nor is it the worst, but I have noticed on several occasions that one of the maintenance guy's… Full Review ▶
I moved in last oct. and so far so good. My heater did go out in jan., but i called and they came to my apartment that night to take care of it. I feel like i have been treated well… Full Review ▶
You are so right on the money. These guys smell like weed and walk around with their eyes half shut all day long. I wouldn't let them in my apartment fot anything. I love the apartment here. It is big and… Full Review ▶
Since Raintree would consider wasting money placing a roof over the mailboxes then how about a roof over the parking spaces? I'm tired of scrapping snow and ice off of my car when we have bad weather! I don't want my… Full Review ▶
I think a roof for the mailbox area would be a welcomed addition, lets do hope for that soon.
To the person who is complaining about the trash out side the door...well through it away they charge you extra to take "your… Full Review ▶
Get real! A roof over the mailboxes is the last thing Raintree needs. I can think of milions of other things Raintree could use before we could use a freakin' roof over the mailboxes!
Who cares about your mail getting wet? Everyone's… Full Review ▶
I have just moved in here at "raintree" 5 mths ago, I have seen nothing but good things around here, I have read some of the other post and I am beside myself with what some have written, before I moved… Full Review ▶
nice place to live Full Review ▶
Everything with all the hard work put into the property is really making a big difference, the new roofs look great,the paint was much needed,and the lighting is awsome, I just wanted to give my 2 cents worth and say it… Full Review ▶
This used to be a nice place with a really nice group of people living here and working here. The old managers did great things for all of us - they had parties for us and made us feel good about… Full Review ▶
My biggest complaint is the parking hands down! Not enough parking spaces for all of the tenants and their guests!!!!! Management really needs to enforce those parking decals that you guys require us to put on our cars. Also, the dog… Full Review ▶
i have lived here 9 months now. i must say when i moved in i had some concerns. seems like in the past few months i've seen people working on the property though and things are looking much nicer. i havent… Full Review ▶
I've lived here for a year and a half, and I have never had any problem with the office staff. They are always friendly and knowledgable. Maintance is always prompt, and I've NEVER had anything missing from my apartment. It's a… Full Review ▶
You don't want to move here. The kids of the people that work there, run around throwing things in the parking lot around peoples cars. You ask for something to be fixed, it may get done after you ask them about… Full Review ▶
I love it here at raintree and untill I buy a house, I will never move. Nice, clean place with good management. Sometimes the lots are parked full and a very short walk is needed, but the neighborhood is safe enough… Full Review ▶
I concur with you about the exterior of the buildings at Raintree. It seems as though staff/maintenace do not care about how they appear.
Raintree has had 11 units to move out within the last month alone! The new office… Full Review ▶
I have lived here for several years and the apartment complex seemed very nice when I moved there. My main complaint is that the exterior of the building needs serious attention. The appearance of the buildings really detracts from the grounds.… Full Review ▶
I have lived here for two years. Considering the prices of some apartments in the area, Raintree is affordable.
I live upstairs with an enclosed staicase which is a plus. However this causes me to share interior walls with my… Full Review ▶
The new staff member, Susan, is the most incompetent, ditzy, rude, and very smart --- of a person. When I came in there to put in a work order it took her 20 minutes because she kept making rude comments about… Full Review ▶
I have lived at Raintree for nearly two years. I lived in a two bedroom with a roommate the first year, and in a one bedroom by myself the second year. The appliances are somewhat older, and may or may not… Full Review ▶
honest opinions on everything...I admit I´m fairly new here (lived here about 2 1/2 months) but I know how helpful this website was when I was looking for a place to live so i wanted to give you apt. seekers my… Full Review ▶
I have lived here for six months and I really like it here. Mainly because of the people. The people in the office are so nice and my neighbors are helpful. My only problem I´ve had here is with the mantienence… Full Review ▶
There Maintenence staff is slow to respond to work requests, taking a week or more to fix priority tasks. Management seems indifferent about speeding things up when prompted Full Review ▶
Are these nuts kidding? Raintree is the best place to live. The office staff is "off the hook." Marty, Jenni & Jennifer couldn´t be nicer. They even help when they are off work. There was a lady named Carol who wasn´t… Full Review ▶
The office staff is completely unprofessional, rude and doesn´t know what customer service is. They try to screw their tenants.
The maintenance staff is a group of incompetent thieves.
The courtesy officer/rent-a-cop is a joke.
Full Review ▶
The Management team is deceptive; they falsely represent themselves until they get you to sign the lease, and then proceed to make life miserable for tenents.
Their maintenence staff fails to perform their jobs, neglecting to clean apartments and common… Full Review ▶
I have lived in many apartments in many cities and Raintee is by far the best! The amenities are fantastic and the staff is superior. The maintenance has always been friendly and efficient and the office staff is always so kind.… Full Review ▶
I have mixed views about Raintree. When I first moved in, things were bad. Now life at Raintree is tolerable.
On the plus side, the apartment is cute; price is reasonable for the apartment size; there´s the indoor pool and… Full Review ▶
the office staff needs to get it together, the maintance staff needs to get it together, call in a work order....they get in no hurry, call the office about something...they say " not sure" yeah its a nice property, but the… Full Review ▶
We have never had any problems with Raintree. You can´t beat what they have to offer in terms of price, square footage, and location. Our only problem has been that our apartment smells incessantly like smoke, though neither of us are… Full Review ▶
Raintree apartments is the best place that my husband and I have ever lived. The employees are real nice and everything is so lovely and peaceful. Full Review ▶
I love living here...though my lease is almost up, Raintree will not compromise with me on a better deal so that I can stay here. My rent goes back to regular price after my lease is up. They say they do… Full Review ▶
Moved into Raintree a while back and am pleased with everything! Very nice apartments and I got a great special that saved me alot of $$$. The amenities here are awesome especially the indoor pool & hot tub. And the location… Full Review ▶
I´ve been at Raintree for almost a year. The office staff are extremely helpful and cheerful. My neighbors are wonderful and the best thing is the indoor pool. You couldn´t choose a better place to live. Raintree is hands-down the best… Full Review ▶
Excellent location, good price, nice amenities but horrible hours for them. Clubhouse only open during office hours! Pool closes at 9--too early. Volleyball court advertised but don´t supply net anymore. Still say they offer video rental service but they don´t anymore.… Full Review ▶
Can´t really come up with much to say bad about them. The staff in the office can be a bit incompetent (especially with handling your paperwork to get you moved in), and they charge $60/month extra for under 6month leases (included… Full Review ▶