Sonnet Cove
495 Laketower Drive, Lexington, KY 40502
859-266-3123  WEBSITE save favorite
AVERAGE RATING
recommended by:
30%

overall rating:
2.5
2.9
2.93 Parking:
2.5
2.5 Maintenance:
2.4
2.36 Construction:
2.7
2.73 Noise:
2.4
2.44 Grounds:
2.3
2.34 Safety:
2.6
2.64 Office Staff:
< | >

It would be nice to get what you paid for!!

From: -Anonymous-
Date posted: 2/28/2007
Years at this apartment: 2006 - 2007
User Response is available. 2 responses
 
Here's the truth, the manger is one of the nices people you would meet but the rest of the office/maintenance staff does nothing but the bare minimum. Yes, every once in a while you hear gun fire, the washer in the laundry room was frozen from over a week after the temp droped...

As for my apartment, there's leaky roofs, uneven floors, weak floor joist under the master bath room (you can feel the floor sink lower when walked across), carpets stained up on moving in, broken doors up on moving in as well as leaking bath tubs, and a broken refrigerator shelving, mail box does not work (and we reported this back in June), decks are roting off the building. The trees in front of the building are untrimed and invades the deck space. They're something I'm leaving off but you got the picture.

As for maintenance, I seen them twice, the day we moved in and two weeks later. Upon moving in they was trying to fix all the problems but as soon as we sign off on the apartment they just finshes what they was doing and left for the day. Then two weeks later they came over to fix the door jam then left again, leaving most of my list unfinshes. In fact I fixed some of the problems myself so I can go on with everyday life!!

If I had it to do over, I would not rent from Sonnet Cove, and when my lease is up I'm not renewing it!

Recommended: NO
Overall Rating
1 out of 5
Parking:
4 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
2 of 5
Grounds: 1 of 5
Safety: 1 of 5
Office Staff:
2 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 05/15/2007
I happen to know that at least one of the maintenace guys did a great job. They fired him because he was getting more paartments ready then they could fix. You probably had the security officer/maintenace guy try to work on yours. he's completely incompetent and once came in my house without permission while i was in the tub to fix something.
From: Anonymous Date: 05/16/2007
I wish you would tell me who you are because you know that is not right
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