Stoney Falls Apartments
2020 Armstrong Mill Road, Lexington, KY 40515
859-273-7500  WEBSITE save favorite
AVERAGE RATING
recommended by:
22%

overall rating:
2.2
2.5
2.49 Parking:
2.5
2.52 Maintenance:
2.2
2.17 Construction:
2.7
2.73 Noise:
2.7
2.65 Grounds:
2.4
2.39 Safety:
2.3
2.29 Office Staff:
< | >

What the F@*%'' Are you Serious!!!!

From: UNHAPPYTENNANT053
Date posted: 2/4/2008
Years at this apartment: 2007 - 2007
User Response is available. 2 responses
 
Where do I start''' First, moving in was a nightmare! The carpets were destroyed and after several attempts to get the carpets replaced, we finally got them cleaned again, putting me behind in getting the rest of my thing from my previous apartment to this one!
Next, when it rains, it floods. Mud covers the entire property so the sidewalks get flooded with mud and you end up with it in your house! There is no grass anywhere except where the model apartment is. That area actually looks nice, but its the only area... not the apartment you end up in.
Anytime we would have a problem and needed maintenance to fix something, it would always take a couple days. One of my outlets shorted out and had charred the wall and they didn't come fix it for almost a week.
The electric bill is another story... how is it that it costs $250 for just electric in the shortest month of the year (february) in a 900 sq ft apartment' Unbelievable!!

If you have a pet... beware!
You pay a PET DEPOSIT when you move in, but it doesn't cover anything. Its just money out the window for you but goes in their pockets! Pet rent doesn't mean anything either! Whats the point if you have to clean the carpets anyway.

When I moved out the end of December (4 days before the lease was actually up), I turned in my key and they told me that was it. My roommate turned her key and the mail key in on the last day of the lease. How is that that we get a final bill for having to change the locks (for the apt and mail) and the 2 days they didn't know we were out (even though turning in our keys should've givin them a clue that we were gone) The office staff said that they never got our keys so its now our fault that the people working in the office are incompetent!!!

Also, they want to charge to replace the carpet (which I stated were destroyed before we moved in) and to clean the kitchen and bathroom! What the F*@$!!! We were ---- about keeping our home clean. My roommate would vacuum at least 3 times a day! Laundry was being done constantly (we are very clean people) So those charges weren't legitimate. (who do you know charges $125 to clean a small bathroom and kitchen... i'm in the wrong career field!!!)
Somehow, we end up with a bill for almost $400 after we left!

STONEY FALLS IS A JOKE! (STONEY HELL)

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
2 of 5
Construction: 2 of 5
Noise:
1 of 5
Grounds: 1 of 5
Safety: 1 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: anj33 Date: 02/04/2008
When you moved in and completed the check list did you state the condition of the carpet? If so, I would refuse to pay for the carpet charge. When we moved in there was so much $hit wrong with the apartment our check-list was a mile long! I am so glad to be out of there.
From: happysweetie Date: 10/26/2008
Since you were charged for something that was not your fault, and if you had written it on the checklist of stuff they should give you to check off what is wrong with the apartment when you move in, then they have no right to charge you anything. They should have given you the checklist back when you moved out so you could mark it and sign off on it stating that it was the same, if not better, since you had been there. As long as you did a touch up clean before you left (after moving your stuff out) and the place looked pretty much as it did when you had moved in (again, if not better), they had no right to charge you anything. If the carpet was dirty when you moved in, then it is the office's responsibility to be out their own business money to get things replaced. Hey, I used to work in an apartment complex and know how things go and know that if stuff was not done correctly before tenants moved in, then it was our responsibility to get them done right out the corporate offices money, not the tenants. One comment about turning in your keys early...I would not have done that because that will get you in trouble. You really never know what they could do, or get you for that you never did. I moved out of my apartment two weeks before my lease was up and kept the keys the entire time till the last day of my lease. Then, I turned them in. This way, I knew that I left the apartment clean (I was ---- about cleaning too). I also knew perfectly well that the carpet had to be replaced and it would be the offices responsibility, because it was stained and not new when I moved in in the first place. The office knew that, and I had made it perfectly clear too.
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