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The Creeks on Lansdowne (formerly Cross Creek)

3489 Lansdowne Drive, Lexington, KY 40517
Website
82%
100
Reviews
82%
Apartment Rating
63%
City Average
07/18/14
Verified Resident

The leasing manager was very helpful in answering all of my questions, and was prepared for my appointment. She was able to squeeze me in on my lunch break from work. We found a good move in date that worked with… Full Review ▶

Manager Response
07/02/14
Resident

I quiet liked this place at first but it's been one problem after another it seems. The main issue being with maintenance. From the day we signed our lease we told the office that we needed to be there if maintenance… Full Review ▶

Manager Response
06/24/14
Verified Resident

We are really liking the area.It is in a really convenient location. There is a park right down the street, close to a few daycare and schools, post office, mall, restaurants and grocery stores. The neighbors are nice and we enjoying… Full Review ▶

Manager Response
06/17/14
Verified Resident

Just moved in but so far so good. Hope to continue to enjoy my stay and rent with The Creeks. Staff is very professional and helpful. The apartments are exceptional. Only downfall so far is the steps upstairs but there is… Full Review ▶

Manager Response
06/16/14
Verified Resident

This apartment complex has many great amenities, the price is reasonable, location is great. There are three shared properties and different apartment styles available. Be sure to check into all utilities, plumbing and electrical issues to be clear on what is… Full Review ▶

Manager Response
06/04/14
Verified Resident

Everything has been "top notch" and professional. Problems were dealt with quickly and correctly and it has been a great community to live in. The office staff, as well as the maintenance staff, have been nothing short of outstanding in helping… Full Review ▶

Manager Response
06/02/14
Verified Resident

I didn't pick this place because it was luxurious. I picked it because it had the best deal at the time of move in. In comparison to other places it is still my best deal, but only because of the added… Full Review ▶

Manager Response
06/01/14
Verified Resident

Overall my experience from the beginning to time I moved was extremely pleasant stress free pleasant and the staff extremely professional. Victoria was and is wonderful and truly an asset to your company! I am extremely satisfied with this. Full Review ▶

Manager Response
05/20/14
Resident

I would never recommend these apartments to any one..... I'm a current resident and just about to pay to break my lease due to how bad it is. First off the entire month of December we had no hot water and… Full Review ▶

Manager Response
01/30/14
Resident

Place is decent, but the utilitiy bills are OUTRAGEOUS!!!!!! I live in 2 bedroom and my water bill is terrible. I lived in a 3 bedroom apartment last year with dishwasher, washing machine, 2 full baths and 3 people, and my… Full Review ▶

Manager Response
12/16/13
Resident

I love my apartment. Its a place I can see myself renewing my lease for a while. Considering the fact it's an apartment, that other people have lived in, the will be problems. When there are problems, my work orders get… Full Review ▶

Manager Response
12/16/13
Resident

I just renewed my lease here. I think that they do a great job, nobody is perfect and stuff breaks in apartments but the maintenance here always fixes it as soon as they can. I think that maybe people who have… Full Review ▶

Manager Response
12/15/13
Resident

Our experience with this place has not been pleasant. The week I moved in (Dec 2012) my bathroom was flooded by the upstairs neighbors and the heat went out. It took 2 weeks to repair. The a/c went out twice during… Full Review ▶

Manager Response
12/09/13
Resident

I would be really cautious about renting from these people. When I first moved in it was run by a different company and while the companies were changing the residents were never informed. The new company started renovating the entire complex… Full Review ▶

Manager Response
10/31/13
Resident

We just resigned our lease for a third year, and we're very happy at the Creeks! The staff is phenomenal! We absolutely love Hannah and Victoria...they're both very helpful and very friendly! All of the staff know us and say hi… Full Review ▶

Manager Response
07/25/13
Resident

Cool place. Problems (if there are problems) get solved quickly. Full Review ▶

Manager Response
07/16/13
Resident

I am going to be of the resident of the Creeks this fall. It appears to well kept complex in a good area. Good apartment for the money. Full Review ▶

Manager Response
06/25/13
Prospective Resident

Robin was extremly helpful and answered all questions with ease. I have lived in Lexington my whole life and I have moved many times. This was the easiest and most stress free experience I have ever had finding a place. I… Full Review ▶

Manager Response
06/18/13
Prospective Resident

I just recently signed up to move into The Creeks off of Lansdowne, and so far the staff has been more than helpful making my transition easy. Full Review ▶

Manager Response
06/18/13
Resident

I was moving to Lexington from southern California and was looking for a place to live. Everyone over at The Creeks have been very nice and very helpful. One of the assistant managers Robin, had helped me through out the whole… Full Review ▶

Manager Response
06/08/13
Resident

The staff I worked with to tour the townhome was great to work with. They were willing to answer any questions I had and paid attention to detail. I love that I have a garage connected to my townhouse and have… Full Review ▶

Manager Response
05/29/13
Resident

My wife and I had been apartment hunting for a couple of weeks before we found this place. I immediately had a great feeling about this place before we even signed the lease. Now, after moving in I can definitely say… Full Review ▶

Manager Response
05/23/13
Prospective Resident

I've been all over Lexington recently looking for an apartment. As soon as I called the creeks on lansdowne, the staff was extremely nice and set me up with their next available appointment. Before I had even viewed the apartment, I… Full Review ▶

Manager Response
05/22/13
Resident

I've just moved in and I'm happy so far. We have a new dishwasher in our apartment and the other appliances aren't too old. The grounds are nice and the office staff has been very helpful and answered all our questions.… Full Review ▶

Manager Response
05/09/13
Prospective Resident

I took a tour of the grounds prior to being shown apartments and found it to be excellent. It was all in the details of the common areas. Gas grills in the common areas, beautiful landscaping...They obviously pay attention to details!… Full Review ▶

Manager Response
03/12/13
Resident

Have lived here over a month the staff is very nice especially maintenance. I have enjoyed the fitness center, and can't wait for the pool to open. Full Review ▶

Manager Response
02/26/13
Resident

The staff was very friendly and helpful. Application process was fast and easy. Enjoying living here so far. Full Review ▶

02/14/13
Prospective Resident

I went to The Creeks to see about renting today! The staff was very helpful and the apartments are very nice! Full Review ▶

Manager Response
02/07/13
Resident

I recently moved in, and it has been a pleasant experience. The apartment is in great shape, and the staff has been very helpful. I would highly recommend. Full Review ▶

Manager Response
01/26/13
Prospective Resident

This is a great community, it's close to a lot of places I like to go such as Fayette Mall. There's lot's of good places to eat around here, and it's in a good delivery zone. I have a sister that… Full Review ▶

Manager Response
01/25/13
Resident

First of all, I am pretty sure most of the former reviews are fake. While yes, the rent is reasonable, the utilities are outrageous!! The water, sewer, trash bill is almost $80/mo, your own cable and Internet, and your heating bill,… Full Review ▶

01/25/13
Resident

I've lived here for a month now and the staff is very friendly and helpful. The maintenance team is quick to respond to requests and the move in process was a breeze. I would highly recommend this apartment complex. Full Review ▶

Manager Response
01/24/13
Resident

nice and clean beautiful settings and updated to the max with lots off extras love it and cant wait to move in Full Review ▶

Manager Response
01/24/13
Resident

The apartments are very nicely kept; the complex has very good amenities such as a gym, swimming pools, an outdoor cabana with grill and beautiful sitting area. The apartment complex is in one of the best areas in lexintong and the… Full Review ▶

Manager Response
01/23/13
Resident

very nice place! friendly staff, lovely apartment. Would recommend. Full Review ▶

01/22/13
Resident

Leasing process was made very easy by Kristina. The grounds are nice and the remodel is Awesome!! Full Review ▶

01/14/13
Prospective Resident

The Creeks on Lansdowne were very nice and update which is very important to me. Leasing agent were pleasant to work with. Full Review ▶

Manager Response
01/09/13
Resident

I haven't moved in yet, but my leasing process was very easy and Kristina was very good at answering all possible questions. I look forward to living there. Full Review ▶

Manager Response
01/07/13
Resident

Good place to start on your own, nice facilities and well taken care of. Full Review ▶

Manager Response
01/03/13
Resident

I've been living at the creeks for a year. And I really like this complex. I'm updating to a townhouse and the prices are really cheap too! I have no complaints and I'm very content living with my fianc e and… Full Review ▶

Manager Response
12/28/12
Resident

I recently moved in the Creeks on Lansdowne and was very impressed. They were currently renovated and i love all the amentites of the apartments. The pretty countertops and large amount of space. Makes it a great living space for a… Full Review ▶

Manager Response
12/27/12
Prospective Resident

Very nice staff and beautiful property. Full Review ▶

Manager Response
12/24/12
Resident

I've lived here a long time; I've seen management companies come and go -- and when they've gone, I've thought things like, "What kept you?" If and when the current management company leaves this property, I'll be truly sad for all… Full Review ▶

Manager Response
12/11/12
Resident

I have lived here for nearly two years now and love it, have an upgraded two bedroom apartment. The staff is very friendly, any maintenance issues are resolved immediately and the property is kept clean. The staff is on top of… Full Review ▶

Manager Response
12/10/12
Resident

I have been here right at three years. Management tends to change every several months. Our current management, and new owner have made positive changes throughout the complex, as in a new patio area with furniture and grilling, which I really… Full Review ▶

Manager Response
12/09/12
Resident

Great apartment complex! The rent is very reasonable and affordable. Great location! I have already recommended the apartment to friends that are interested in moving to Lexington. For my first going on second year living in Lexington I have to say… Full Review ▶

Manager Response
12/04/12
Resident

I've been at The Creeks for a little over a week now and couldn't be more satisfied. Excellent staff and awesome renovations to the apartments. Full Review ▶

Manager Response
09/21/12
Resident

I disagree with what the last review on here says. I moved here this summer. These apartments have been renovated and I live in a unit with new appliances and granite counters. I know that when we came to look at… Full Review ▶

09/09/12
Resident

DO NOT LIVE HERE. We were shown an apartment that we were under the impression we would be getting. Wrong. They gave us an entirely different apartment once our keys were given to us. The apartment had very poor kitchen supplies.… Full Review ▶

07/12/12
Resident

I have lived in The Creeks for nearly a year now..and I love it. I have had little complaints with my accommodations. I live in one of the townhouses and only pay $700 pet fee because of a great deal they… Full Review ▶

05/02/12
Resident

I have lived here since june 2010 and I love it. I have seen improvement of the grounds and with in the apartments themselves. Nice pool area, workout room, bar-b-que area and tv room. Nice staff and utilites run cheaper then… Full Review ▶

04/19/12
Resident

I have lived here for 7 years, and intend to stay many more!When I first moved here there were problems with maintainence and heating and air conditioning.Now, since the new management has taken over, the problems have gone away. The grounds… Full Review ▶

04/19/12
Resident

The apartment and grounds are attractive. I really love the landscaping and attention to detail with lots of flowers, a couple of fountains, and two really attractive cabanas. The staff is superb. I have never been treated disrespectfully or impatiently by… Full Review ▶

04/18/12
Resident

I love living here. I love the place with all of the upgrades and the swimming pool. The grounds are beautiful. I think the barbeque propane grills are very nice. Overall it is very nice. I would like to see if… Full Review ▶

04/11/12
Resident

The apartments are nice both inside and out. I live in a spacious two bedroom with granite counter tops and new appliances. If something isn t working up to my expectations or if I have a problem with ANYTHING the staff… Full Review ▶

04/02/12
Resident

I moved here just after they started renovations. The owners have done a really good job and I hear that this place needed a lot of work before hey took ownership. They have built some lovely outdoor sitting areas and it… Full Review ▶

02/16/12
Resident

I have lived here for 1 year and that is long enough.I know people get upset when things dont go there way or they have an issue come up and they feel the need to write a bad review.I am telling… Full Review ▶

Manager Response
10/31/11
Resident

Since they started construction approximately four or five months ago on the first blocks of the apartment complex, there have been scants of roaches, issues with water leaking in through my ceiling due to the construction workers not caring about their… Full Review ▶

10/24/11
Resident

I have lived here at the Creeks for a couple months and I couldn't be more pleased. I have lived in 5 different apartments in Lexington and this has been my favorite... The staff went above and beyond to help my… Full Review ▶

10/06/11
Resident

Construction has been going on for months and they start early in the morning! Its great to wake up to people hammering stuff all around you. The room for parking is very limited and the construction worker's vehicles take up a… Full Review ▶

09/09/11
Resident

Comments to previous posts, If you sit anywhere near the doors you can hear everything that is going on in the other apartments. If you are in the hallway it is as if you are having conversations with your neighbors and… Full Review ▶

08/19/11
Resident

I am a new resident at The Creeks on Lansdowne, and I could not be happier. I am a 24-year-old Berea College grad, and will be attending UK in the fall. As such, I needed a place relatively close to campus… Full Review ▶

10/10/10
Prospective Resident

I went through the townhouse and the one bedroom and they were completely renovated. There is a lot of work being done so it's hard to see what the final product will look like. The interior walls had a beautiful accent… Full Review ▶

06/26/10
Resident

My ex fiance and I lived here for about 2 years. Our apartment (one of the townhouses) was perfect when we moved in with the exception of a running toilet, but that was fixed within one hour of calling. I never… Full Review ▶

06/10/10
Resident

I recently moved into cross creek apartments. I have been very impressed with them. I have had very few problems but the times i have called maintenance, they have been there within 30 min. Not the prettiest thing ever, but for… Full Review ▶

06/08/10
Prospective Resident

I dont live there, but a good friend of mine does. She is trying to get me to move there. I went and looked at a 1 bedroom apartment the other day and I was really surprised. The leasing agent was… Full Review ▶

03/15/08
Resident

I agree with all of the problems listed. I lived there for a year. I have been out for over 6 months and still have not received my deposit back. I didn't have hot water for 2 weeks. My dishwasher flooded… Full Review ▶

12/29/07
Resident

This place and its management are the absolute worst; don't move in thinking "it can't be that bad," because it CAN. This management company has others in Lex.; Kirklevington Hills being one of them; it is being sued for several violations… Full Review ▶

12/15/07
Resident

this place should get locked down. I left a post here bout 4 months ago, but never got posted. well the post was about me ranting on how they took 6 months to fix Hot runny water in my shower, then… Full Review ▶

05/15/07
Resident

Everything you hear about forever changing office staff, probelms with heating and ac and maintenace all true! Not to mention someone had put a chair behind our window and would come in and steal groceries. We complained to management to at… Full Review ▶

01/21/07
Resident

I moved out in Aug. 06 after my lease (finally) expired. I echo all the negative comments about this place; we even got Legal Aid involved in a tenant dispute, which the management ignored. Do not think the negative comments posted… Full Review ▶

12/13/06
Resident

You will regret any involvement once you have moved into this place. I had Rodents within the apartment; maintenance was non existent, multiple problems with heating/air-conditioning and appliances. I had problems that took weeks to solve and sometime not at all.… Full Review ▶

08/16/06
Resident

Ok we moved in in June of 2005 and it has been a nightmare ever since. First, when we moved in we talked to one manager, who promised us $300 referral bonus for my brother who was to move in a… Full Review ▶

07/07/06
Resident

The building that I lived in was condemned and I was forced to move at the end of April. I have still not received my security deposit, over two months later. I keep getting the run around from the office and… Full Review ▶

06/15/06
Resident

this place is ridiculous. the management has changed SO many times, i can't keep up with it. my roommate has been YELLED AT several times by the office staff for being rude to the receptionist, when i know she was incredibly… Full Review ▶

06/02/06
Resident

I have lived here for almost 3 years now and when I first moved in, things weren't great but they certainly weren't the way they are now! Us being made to pay utilities out of the blue without compensating us with… Full Review ▶

05/13/06
Resident

I have lived at Cross Creek apartments for 3 years now. When I first moved up here I thought the apartments were great and they were. Then a new management company bought the place (this may have happened more than once,… Full Review ▶

05/02/06
Resident

I've lived here for 2 years. I am moving out in a few months. I love the location, but right after I moved in the management changed. Of course, after I signed another years lease, they decided the tenants would need… Full Review ▶

05/01/06
Resident

I've lived in CC for 3 years, and am moving out in a few weeks when my lease is up. When we moved in, things were great. Management was nice and seemed to have things under control, we had no problems.… Full Review ▶

04/17/06
Resident

I signed a 14 month lease for this property. At the time that I signed the lease, all utilities were included with the rent. Less than 6 months into the lease, letters were sent out explaining that tenants would be responsible… Full Review ▶

02/23/06
Resident

I am a former cross creek resident, i just left in jan 06. not because of any problems but i moved to a house. the people who are getting hundred plus bills must have been living in the town homes. mine… Full Review ▶

01/09/06
Resident

I would like to reiterate the review from Dec. '05 that this complex has finally reached the point of no return with an absentee management company and unskilled and incompetent office and maintenance staff.
With the utilities added on to the same… Full Review ▶

12/26/05
Resident

When I first moved in, May 2003, this complex was a very nice place to live. The office personal was very friendly and always got things done in a timely fashion. There have been a few new management systems there but… Full Review ▶

12/02/04
Resident


I've lived at Cross Creek for a couple of years now and just signed a new lease thats how well I enjoy my apartment here. As far
as management and staff goes they are great,
always willing to help with any problem… Full Review ▶

11/05/04
Resident

To All Prospective and Current Tenants:

River Oaks Management recently (10/04) took over ownership and management of Cross Creek.

Our philosophy is simple: We are committed to providing each of our residents with outstanding service and a quality living environment within a… Full Review ▶

09/09/04
Resident

I've lived at Cross Creek for about 2 years now. I have to say, I have no real complaints about any of the staff. I understand that if I put in a work order to fix something, it may not get… Full Review ▶

07/27/04
Resident

i've live here for a year and the staff has done great improvements and work hard to make sure problems are fixed as best possilbe office and maitenance are nice and
courtious. thanks staff things will only get
better with you… Full Review ▶

07/10/04
Resident

Once I moved into Cross Creek, I really thought this was a great place that I would be at until I graduated. However, after the first couple of months, the noise level was insane and that continued on for quite some… Full Review ▶

03/31/04
Resident

I have lived at Cross Creek Apts. for a while now. In the beginning, the place was absolutely great; I couldn´t complain about anything even with my life on the line. But after the first month or so, the noise level… Full Review ▶

01/03/04
Resident

Full Review ▶

12/31/03
Resident

Don´t even think about living here unless you love constant noise and crummy conditions!!! Full Review ▶

06/30/03
Resident

If you are considering moving to Cross Creek Apartments, please don´t. It is the WORST place I EVER lived!!! This includes college dorms where at least, I could adjust the heat and air to be comfortable.

Where do I begin.… Full Review ▶

06/18/03
Resident

Just moved in but am enjoying the apartment so far. It is spacious and absolutely no noise can make it through my door. My neighbors play loud music across the hall, but once I shut the door I can?t hear a… Full Review ▶

05/18/03
Resident

I live here and I love these townhomes lots of space but the prices are a little steep. The maintance staff are GREAT. Always on top of things, keeping our grounds clean. I just wish the pool was opened. Other than… Full Review ▶

04/16/03
Resident

I lived in Forest Oaks which is around the corner and owned by the same people and they are pretty comparable. I will say this, the apartment when I moved in was clean and the maintenance was there to fix anything… Full Review ▶

12/13/02
Resident


This is by far the worst place in the world to live. The major problem I had is the maintenance would NEVER come and fix anything.
No joke, I waited for 3 weeks one time to get them to fix my… Full Review ▶

09/30/02
Resident

THERE IS A NEW LADY THERE AT THE OFFICE I BELIEVE HER NAME IS TINA. SHE IS AN OLDER WOMAN, WITH GLASSES. I RELLY THINK THEY NEED TO FIND SOMEONE ELSE BECAUSE SHE IS VERY RUDE, AND I DONT THINK SHE… Full Review ▶

07/13/02
Resident

I lived here for 2 years, and I love it.It feels just like home to me. Great spacious apartments, lots of closet space.Very friendly community. Most of all Great Prices!Good Deals! I love Cross Creek.... Full Review ▶

06/27/02
Resident

Don´t even think of moving into these apartments. Management is horrible and they practically lie to talk you into moving in. They claimed to have an weight-room but when we moved in they said they hadn´t built it yet. Then said… Full Review ▶

06/27/02
Resident

Hi,

I have rented at Cross Creek Apts. When i first was presented the living experience at this facility, it was hyped with the features of a weight room and a pool. Also, we were informed that the air conditioning… Full Review ▶

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