Austin Park Apartments

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Austin Park Apartments

201 Pheasant Avenue, Louisville, KY 40118
(37 Reviews)
$1,007 - $1,572/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 1.5 Baths

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2 Beds, 2 Baths

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3 Bedrooms

3 Beds, 2 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

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The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

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Grounds

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Safety

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Maintenance

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Survey Ratings

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Austin Park Apartments Reviews

(37)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2021 - 2023

2/21/2023

Overpriced to be living in filth

I originally liked these apartments when I first moved in, but that quickly changed. After my first 12-month lease was up, my rent jumped $60 in cost. That was something that I agreed to, before I was aware of just how poorly managed it is.ā€¦Ā See More >
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    anonymous

    Resident ā€¢ 2020 - 2021

    6/20/2021

    Ooooo man, donā€™t rent from here. We shouldā€™ve read all the reviews before we moved in. We need to break our lease & contacted them, all they said was okay, thanks for putting in your 30 days notice we will get it taken care of.ā€¦Ā See More >
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      Tiffany_W946

      Resident ā€¢ 2020

      7/15/2020

      Do not rent from this complex or ACH realty. I loved at Austin Park for 3.5 years. I was a great tenant. When I went to move out they charge me over $1000 in damages I did not cause. I had no kids or pets.ā€¦Ā See More >
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        anonymous

        Resident ā€¢ 2020

        1/8/2020

        Living at Austin Park has been my worst apartment experience. We're only 6 months into our lease and there has been a huge roach problem in many of the apartments and extermination is only by request and tenants can be charged so no matter howā€¦Ā See More >
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          anonymous

          Resident ā€¢ 2017 - 2019

          8/27/2019

          If you're looking for a place to rent, don't rent at Austin Park. They tack on late charges, won't do repairs. I bought my own renter's insurance and they have charged me for 6 months of renters insurance and won't credit my account. They wantā€¦Ā See More >
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            youngrebec

            Resident ā€¢ 2016 - 2018

            6/25/2019

            It is sad, you think this is a good place to live because it looks kind of nice on the outside. DO NOT BE FOOLED! They are dishonest and unethical!! If you do move in, do not do anything on their move-out list becuase theyā€¦Ā See More >
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              anonymous

              Resident ā€¢ 2019

              3/12/2019

              If I could give a negative number I would.. the ppl that work here have to b the most unprofessional ppl I have ever meet. My rent is messed up every month they keep putting me on month to month trying to change my leaseā€¦Ā See More >
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                anonymous

                Resident ā€¢ 2016 - 2018

                11/20/2018

                I have lived at Austin Park Apartments for two years. I have lived in apartments pretty much my whole life and I have been my happiest here. The office staff is super friendly and the apartments are well kept. I love the convenience of theā€¦Ā See More >
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                  mjones621

                  Resident ā€¢ 2017 - 2018

                  1/15/2018

                  Save yourself the trouble and DO NOT move here! Overall, the entire year we have lived here we have had nothing but complaints. The management is trash and rude. They are never in the office and if they are they make you wait forever toā€¦Ā See More >
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                    lauranoe1971

                    Resident ā€¢ 2017

                    12/27/2017

                    Still live here. Only been here for six months. We love our apartment but it's pricey. The carpet and paint is very cheap. And the staff rude and you never get anything done if some things wrong. They like to take your money but whenā€¦Ā See More >
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                      rmhead02

                      Resident ā€¢ 2017

                      12/15/2017

                      Horrible company and I would not live here. They rent their apartments because they look nice but what you don't know is most people move-out quickly and the apartments are cheaply made and the management is HORRIBLE. They will get you for all of yourā€¦Ā See More >
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                        anonymous

                        Resident ā€¢ 2016 - 2017

                        2/14/2017

                        rent here. The rent is too high. You hear everything outside. There are nails sticking out of the steps. You will never get security deposit back. They refuse to take 30 day notices unless its 1st-5th. You can not stop your storage rental when youā€¦Ā See More >
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                          anonymous

                          Resident ā€¢ 2016

                          10/12/2016

                          We were excited to move in, as months went by the units fill up quickly. Thought it was a safe place till I got threaten with a gun by another tenant here, called the police and reported to management. Told me they would callā€¦Ā See More >
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                            amolestina

                            Resident ā€¢ 2014 - 2015

                            4/4/2016

                            We lived here for a year with my husband and daughter and had a great experience. We did have any maintenance issues at all, just one time we needed lighting fixed. They came to fix it the day after we called. Other than that weā€¦Ā See More >
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                              nunyabid123

                              Resident ā€¢ 2015 - 2016

                              1/10/2016

                              DO NOT RECOMMEND! I was originally very excited to move into Austin Park Apartments and had a good initial experience with Leslie who was the manager at the time. She turned out to be incredibly rude and racist in my opinion. During one conversation whereā€¦Ā See More >
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                                elyn9225

                                Resident ā€¢ 2015

                                7/30/2015

                                I must admit, I was pretty nervous after reading the previous reviews but I have been pleasantly surprised since arriving at Austin Park. The new office staff that they have in place has been great! I do occasionally hear my upstairs neighbors butā€¦Ā See More >
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                                  clayd

                                  Resident ā€¢ 2014 - 2015

                                  6/9/2015

                                  RUDE LIARS! DO NOT MOVE HERE!!! The last post was OBVIOUSLY done by a staff member. Nobody has or ever would give this place a 5 star rating for anything. I just moved out a couple of months ago. They charged meā€¦Ā See More >
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                                    Heather1992

                                    Resident ā€¢ 2015

                                    6/5/2015

                                    I recently joined the Austin Park Community, and have to admit I am very pleased. I read the reviews before applying and will admit that I began to reconsider. After deciding to move forward with my application process I was guided through step by stepā€¦Ā See More >
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                                      anonymous

                                      Resident ā€¢ 2014 - 2015

                                      4/28/2015

                                      I just had the worse experience with management. I was living there a year never missed a payment, abide by all the strict rules of no noise after 10pm, no pets allowed, etc. When I decided to move after buying my house, Kristina, one ofā€¦Ā See More >
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                                        anonymous

                                        Resident ā€¢ 2015

                                        4/27/2015

                                        THIS APARTMENTS ARE SOOOOOO LOUD U CAN HEAR AIRPLANES AND START AT 5AM...AND NEVER SEEM TO END. GARBAGE TRUCKS START A 3-4AM..STAFF ARE YOUNG UNPROFESSIONAL AND RUDE!!!! THE WALLS ARE PAPER THEN AND THERE IS NO WHERE FOR CHILDREN TO PLAY!!! THEY SAY NO ANIMALSā€¦Ā See More >
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                                          anonymous_111111111

                                          Resident ā€¢ 2012 - 2015

                                          4/9/2015

                                          The office management staff are rude and inconsiderate. It always seems that you are bothering them when you go into the office, even if you are just dropping off rent payments. They are frequently late or have the office doors locked, even thoughā€¦Ā See More >
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                                            markay45

                                            Resident ā€¢ 2015

                                            3/31/2015

                                            You just have to walk in the front door of the apartment's office to find out that nobody cares who you are or what you are there for. Not welcoming or pleasant staff to rceive you. After reading preview reviews I tought about not applyingā€¦Ā See More >
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                                              anonymous

                                              Resident ā€¢ 2011 - 2014

                                              9/23/2014

                                              I do not recommend this apartment complex. The office personnel are rude and uncaring. The maintenance men are shady and rude. It takes weeks/months to get work orders completed and then they are fixed half way. They come into your apartment with the 48 hourā€¦Ā See More >
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                                                anonymous

                                                Resident ā€¢ 2012 - 2013

                                                6/15/2014

                                                As I prepare to look for a new apartment I came across Austin Park and had a slew of bad memories while living at this place. Thankfully, I know even more what I DONT want in an apartment community. I have to also note don'tā€¦Ā See More >
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                                                  anonymous

                                                  Resident ā€¢ 2013 - 2014

                                                  6/14/2014

                                                  The apartments themselves are nice and clean. Maintenance is a bit to be desired. The maintenance guy stinks of cigarettes and he left a cigarette butt outside our front door once when he came to change the furnace filter. They leave notices saying the maintenanceā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
                                                    This community is managed by

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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 11/16/2017
                                                    Q:Ā How are pets treated by management and neighbors?
                                                    Anonymous
                                                    Answered on: 11/16/2017
                                                    A:Ā They aren't supposed to allow pets, but I saw several tenants with dogs and cats. I even had my son outside one day and a huge dog started running at us because the owner wasn't paying attention. Luckily, the dog was very playful and just wanted attention, otherwise there could have been a problem.

                                                    Frequently Asked

                                                    PMR COMPANIES
                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Austin Park Apartments

                                                    March 2024

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                                                    Austin Park Apartments is an apartment in Louisville in zip code 40118. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,572. Nearby cities include Okolona, Jeffersontown, Hillview, Fairdale, and Jeffersonville.

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