Boulder Creek Apartments
10400 Pavillion Way, Louisville, KY 40299
502-267-7424  save favorite
AVERAGE RATING
recommended by:
77%

overall rating:
3.5
3.6
3.64 Parking:
4.2
4.18 Maintenance:
3.4
3.36 Construction:
3.5
3.45 Noise:
3.3
3.27 Grounds:
3.8
3.82 Safety:
3.0
3.0 Office Staff:
< | >

DO NOT RENT HERE!!!

From: gladimoved1
Date posted: 12/13/2005
Years at this apartment: 2003 - 2005
 
I will start off by saying these are nice apartments. They are fairly inexpensive and they are a nice size. The management, however, is HORRIBLE. They are very rude and not at all accommodating. If complaints are ever filed against you, they automatically side with the other person without hearing your side. They also kept a large amount of my deposit with no explanation at all. They just sent me a check for the small amount of my deposit that they didn't take. When I moved out, they didn't even give me a list of the things that needed to be done before I moved out and they said I didn't need to be present for the walkthrough after I moved out because they would give me a chance to come back in and clean anything I had missed. They never gave me this opportunity. They just sent me a check. Please do not move here unless you don't mind not getting your deposit back without an explanation.

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 4 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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