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Canter Chase

1200 Canter Chase Drive, Louisville, KY 40242
(126 Reviews)
$1,290 - $2,500/mo
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Move-In Specials

Check out our limited time reduced pricing our newly renovated apartments!

Floor Plans & Pricing

1 Bedroom

DERBY

1 Bed, 1 Bath | 725 sq. ft.

$1,290 - $1,905

2 Available Units

See Floor Plan Details

2 Bedrooms

PREAKNESS

2 Beds, 2 Baths | 1,005 sq. ft.

$1,405 - $1,980

3 Available Units

See Floor Plan Details

3 Bedrooms

BELMONT

3 Beds, 2 Baths | 1,175 sq. ft.

$1,705 - $2,500

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

B
B

Renter Ratings

B

Review Ratings

Noise

3.5

Grounds

3.8

Safety

2.8

Office Staff

3.0

Maintenance

3.5

Neighborhood

4.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C+

Number of reviews in the past 365 days

4

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

A+

Average time to respond to reviews

0 days

View Community Timeline
View Community Timeline

Canter Chase Reviews

(121)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1144290

Verified Resident ā€¢ 2016 - 2023

5/25/2023

Lately I have been having a lot of maintenance issues and my requests to be notified before staff enters my apartment have been ignored and I find it very frustrating. I work night shifts and sleep during the day and all I ask is toā€¦Ā See More >
    Manager

    5/25/2023

    Canter Chase
    Thank you for providing feedback to our community. There are items mentioned that our team would love the ability to discuss with you directly. Would you mind please contacting our office directly? Someone from our team will be happy to assist. Thank you again for providing this feedback.
    Review Author Icon

    Resident 1143440

    Verified Resident ā€¢ 2022 - 2023

    5/23/2023

    Overpriced. Why would you require a minimum of 200 characters when less will do. Do you want long winded answers? Want me to use many big words when a few will do? Or do you want me to complain about the quality of effort putā€¦Ā See More >
      Manager

      5/23/2023

      Canter Chase
      Thank you for taking the time to share your thoughts about Canter Chase! We would love to have the opportunity to connect with you directly about any issues you may be having. If we can connect on areas we've fallen short, we can make changes to better ourselves. Please contact us at your convenience to chat.
      Review Author Icon

      Resident 1143436

      Verified Resident ā€¢ 2020 - 2023

      5/23/2023

      I love living in Lyndon. When I first moved to Canter Chase there was more a sense of community than there is now. We have undergone renovations which have been frustrating at times and there is little to no office support. On the flip sideā€¦Ā See More >
        Manager

        5/23/2023

        Canter Chase
        Thank you for taking the time to share your thoughts about Canter Chase! We would love to have the opportunity to connect with you directly about any issues you may be having. If we can connect on areas we've fallen short, we can make changes to better ourselves. Please contact us at your convenience to chat.
        Review Author Icon

        Resident 1142791

        Verified Resident ā€¢ 2022 - 2023

        5/21/2023

        Quiet, love that with the exception of individuals having their radios/stereos going full blast in their car ( very disrespectful to your fellow neighbors) Needs toning down when entering community. So far, everone else seems to be respectful of their neighbors space.

          Manager

          5/21/2023

          Canter Chase
          Thank you so much for the positive review! We are happy to see you've been pleased with our beautiful community so far. If you have any needs to make your time with us here even better, please feel free to contact us directly and we would be happy to assist.
          Review Author Icon

          Resident 1125100

          Verified Resident ā€¢ 2021 - 2023

          3/25/2023

          Absolutely horrible I've had water leak through my ceiling that took a week to clean up I've had problems with my ac where the actual duct that goes to the ac has tears in it and just wastes energy making our bill go up andā€¦Ā See More >
            Manager

            3/26/2023

            Canter Chase
            Thank you for providing feedback to our community. There are items mentioned that our team would love the ability to discuss with you directly. Would you mind please contacting our office directly? Someone from our team will be happy to assist. Thank you again for providing this feedback.
            Review Author Icon

            Resident 1112124

            Verified Resident ā€¢ 2023

            2/10/2023

            Nicely renovated apartment. The master shower could have been updated. It reminds me of a budget hotel shower. The area is nice and so far it has been quiet (besides the workers installing siding). I love that they have washer and dryer hookups and allowā€¦Ā See More >
              Manager

              2/12/2023

              Canter Chase
              Thank you for the positive comments! We are lucky to have residents like you that help make this community so special. If we can ever do anything to make your experience even better, feel free to contact us directly.

              Updated Review

              Review Author Icon

              Resident 1027452

              Verified Resident ā€¢ 2003 - 2022

              12/20/2022

              I have always felt like Canter Chase is my home I love my setting in the back facing Holly Springs. I have so many wonderful friends here. Several of the trees and big bushes are too old and look really bad and need to be cut down. Thankā€¦Ā See More >
                Manager

                12/20/2022

                Canter Chase
                Thank you for the positive comments! We are lucky to have residents like you that help make this community so special. If we can ever do anything to make your experience even better, feel free to contact us directly.
                Review Author Icon

                anonymous

                Resident ā€¢ 2021 - 2022

                12/14/2022

                When the complex was bought by Buckingham, this is when it started being not so great. A man broke into my apartment twice one weekend. I called the police, and I tried to call the apartments courtesy officer several times and got no answer. Theā€¦Ā See More >
                  Manager

                  1/4/2023

                  Canter Chase
                  We are sorry to hear about your experience while calling our community home. We intend that each resident and guest be provided with outstanding customer service. We invite you to schedule a meeting with our Property Manager to discuss any outstanding issues regarding your apartment home. Thank you for keeping the team on their toes as we strive to provide a great experience.

                  Updated Review

                  Review Author Icon

                  Resident 1026655

                  Verified Resident ā€¢ 2022

                  11/29/2022

                  I am searching to move but the community that I live in is ok. The staff is ok but my neighbors are loud and loud don't care for that. People on the second floor is very loud when it's time to go bed.

                    Manager

                    11/29/2022

                    Canter Chase
                    Thank you for taking the time to share your thoughts about Canter Chase! We would love to have the opportunity to connect with you directly about any issues you may be having. If we can connect on areas we've fallen short, we can make changes to better ourselves. Please contact us at your convenience to chat.

                    Updated Review

                    Review Author Icon

                    Resident 1061777

                    Verified Resident ā€¢ 2022

                    10/27/2022

                    I really like living at Canter Chase! The apartments are very nice, and spacious and the grounds are beautiful!! Billy and his maintenance staff are the best at helping resolve maintenance issues in a timely manner! Thank you!!

                      Manager

                      10/27/2022

                      Canter Chase
                      Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
                      Review Author Icon

                      Resident 1072111

                      Verified Resident ā€¢ 2022

                      10/4/2022

                      I've only lived here for about a month but so far all maintenance problems have been solved very well. It can take a few days for them to get back to you if it isn't an emergency, but once they do the problem is quicklyā€¦Ā See More >
                        Manager

                        10/4/2022

                        Canter Chase
                        Thank you so much for the positive review! We are happy to see you've been pleased with our beautiful community so far. If you have any needs to make your time with us here even better, please feel free to contact us directly and we would be happy to assist.
                        Review Author Icon

                        Resident 1066464

                        Verified Resident ā€¢ 2020 - 2022

                        9/15/2022

                        I loved my apartment but recently it has changed ownership so I'm still trying to figure out how I feel about the new management company? so far they have been pretty understanding. Only issues so far is they charge utilities separately which we we improperlyā€¦Ā See More >
                          Manager

                          9/18/2022

                          Canter Chase
                          Thank you so much for the positive review! We are happy to see you've been pleased with our beautiful community so far. If you have any needs to make your time with us here even better, please feel free to contact us directly and we would be happy to assist.
                          Review Author Icon

                          Resident 1055420

                          Verified Resident ā€¢ 2020 - 2022

                          8/16/2022

                          Staff is terrible. We've submitted multiple requests for various tickets but the staff has not been responsive nor have they solved the issues. We have had a roach problem for a long time but that hasn't been resolved and they show no signs of tryingā€¦Ā See More >
                            Manager

                            9/12/2022

                            Canter Chase
                            We are saddened that our team did not provide you with an exceptional customer experience. Providing a great customer experience is very important to our team, and we would love to meet with you to discuss your concerns as soon as possible. Our community offers pest services twice a month upon resident request. If our vendor can not make it to our community due to scheduling conflicts, our maintenance team will remedy the issue to the best of their ability. However, it seems we have missed the mark on your concerns. Please get in touch with the leasing office to schedule a time with our Property Manager to resolve all outstanding issues to enhance your experience with us.
                            Review Author Icon

                            Resident 1050737

                            Verified Resident ā€¢ 2020 - 2022

                            8/2/2022

                            Canter Chase is a very friendly and welcoming community. I love the apartment life coordinator and activities that are planned. I also appreciate the communication and Facebook page that is updated regularly. I love the amenities on the property. The pool,ā€¦Ā See More >
                              Manager

                              8/2/2022

                              Canter Chase
                              Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
                              Review Author Icon

                              Resident 1045348

                              Verified Resident ā€¢ 2021 - 2022

                              7/16/2022

                              Amazing green spaces. Big lawns and trees make my apartment feel so much larger. Very responsive and timely maintenance and office personnel. Great community events organized by residents. Family friendly atmosphere. Friendly neighbors. Plus it's close to everything but tucked away in a quiet neighborhood.

                                Manager

                                7/18/2022

                                Canter Chase
                                Thank you for the positive comments! We are lucky to have residents like you that help make this community so special. If we can ever do anything to make your experience even better, feel free to contact us directly.
                                Review Author Icon

                                Resident 1042708

                                Verified Resident ā€¢ 2010 - 2022

                                7/7/2022

                                Canter Chase is a wonderful community and has always been accommodating. Management has changed a few times but current management is doing a stellar job. If you're considering a new home, strongly consider Canter Chase and thank me later.

                                  Manager

                                  7/7/2022

                                  Canter Chase
                                  Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
                                  Review Author Icon

                                  Resident 1038125

                                  Verified Resident ā€¢ 2018 - 2022

                                  6/21/2022

                                  I love the community, very friendly. The monthly events is my favorite part. Also movie nights at the pool is one of the greatest things to do. Every apartment has a fire place and all the trees around makes it very nice to go forā€¦Ā See More >
                                    Manager

                                    6/21/2022

                                    Canter Chase
                                    Thank you for the positive comments! We are lucky to have residents like you that help make this community so special. If we can ever do anything to make your experience even better, feel free to contact us directly.
                                    Review Author Icon

                                    Resident 1032365

                                    Verified Resident ā€¢ 2022

                                    6/4/2022

                                    The office staff is very helpful and responsive. They helped tremendously with answering our questions any time we called, which we did a lot due to having to move from out of state and without being able to take a tour.

                                      Manager

                                      6/5/2022

                                      Canter Chase
                                      Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
                                      Review Author Icon

                                      Resident 643236

                                      Verified Resident ā€¢ 2022

                                      5/26/2022

                                      Upon arriving to the complex the immaculate grounds capture my eyes and the staff is just so nice and every question I asked they answered with a smile on their face. And I'm happy that I chose to live in this Community

                                        Manager

                                        5/27/2022

                                        Canter Chase
                                        Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
                                        Review Author Icon

                                        Resident 1026627

                                        Verified Resident ā€¢ 2022

                                        5/17/2022

                                        Great so far. Been really nice. Just one issue that hasn't been addressed. And it's a small issue. ..................... ........................................ ..............................

                                          Manager

                                          5/17/2022

                                          Canter Chase
                                          Thank you so much for the positive review! We are happy to see you've been pleased with our beautiful community so far. If you have any needs to make your time with us here even better, please feel free to contact us directly and we would be happy to assist.
                                          Review Author Icon

                                          Resident 1014211

                                          Verified Resident ā€¢ 2021 - 2022

                                          4/8/2022

                                          Bug infested apartment and the company says they are sending exterminators to spray. Took two days off work (for the appointment scheduled 2 weeks out) for exterminator's to spray and absolutely no communication except for the confirmation when I called asking when I'll be treated.ā€¦Ā See More >
                                            Manager

                                            4/10/2022

                                            Canter Chase
                                            We are so sorry to hear about the issues you've been having in our community and we hope we can take this opportunity to improve going forward. Our goal is to make each of our residents feel comfortable and happy in their apartment homes and we have certainly missed the mark here. Please contact us directly to ensure any outstanding issues are addressed.
                                            Review Author Icon

                                            Resident 1006846

                                            Verified Resident ā€¢ 2022

                                            3/14/2022

                                            Positives are Updated kitchens, cleanliness, Property is kept nice. Negatives are the ceiling of the first floor apartments need sound barriers in the ceiling for the noise of tenants above. The buildings are older and the 2nd floor apartments floor is squeaky and noisy.

                                              Manager

                                              3/14/2022

                                              Canter Chase
                                              Thank you for taking the time to share your thoughts about Canter Chase! We would love to have the opportunity to connect with you directly about any issues you may be having. If we can connect on areas we've fallen short, we can make changes to better ourselves. Please contact us at your convenience to chat.
                                              Review Author Icon

                                              Resident 999214

                                              Verified Resident ā€¢ 2010 - 2022

                                              2/15/2022

                                              7.5/10. Billed as luxury apartments but that's just not the case. Management has gone downhill over the years, the property is in disrepair and often maintenance requests take two weeks or more to complete. I used to love living here but now I can't waitā€¦Ā See More >
                                                Manager

                                                2/15/2022

                                                Canter Chase
                                                Thank you for sharing your detailed review of our community. We understand we have missed the mark here and hope to improve going forward. Reviews such as this help bring our areas in need of improvement to light and help to drive impactful change in our community. If you have not done so already, will you please contact us directly to start a conversation? Hopefully, we can connect and chat through a resolution to any issues you've been having.
                                                Review Author Icon

                                                Resident 999037

                                                Verified Resident ā€¢ 2008 - 2022

                                                2/15/2022

                                                My location within the complex is terrific. The Office has been responsive and helpful to my needs as has been maintenance. To date the landscaping has been lovely. It's hard to say how new management will respond.

                                                  Manager

                                                  2/15/2022

                                                  Canter Chase
                                                  Thank you for your excellent review! We are glad to hear you are having such a splendid experience. Our staff strives to give our residents the best experience. As always, please feel free to let us know if you have any questions or concerns.
                                                  Review Author Icon

                                                  anonymous

                                                  Resident ā€¢ 2019 - 2021

                                                  4/3/2021

                                                  I lived right next door to the leasing department. Pros: Cheaper than most places, great community life, nice staff and close to the pool. Cons: No parking, you can hear the neighbors every move, Cell phone didn't work in apartment (dead zone?). Works fine inā€¦Ā See More >
                                                    Manager

                                                    4/5/2022

                                                    Canter Chase
                                                    Thank you for sharing your detailed review of our community. We understand we have missed the mark here and hope to improve going forward. Reviews such as this help bring our areas in need of improvement to light and help to drive impactful change in our community. If you have not done so already, will you please contact us directly to start a conversation? Hopefully, we can connect and chat through a resolution to any issues you've been having.

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Covered Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Restrictions: Breed restrictions apply, please contact us for more information.
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Restrictions: Breed restrictions apply, please contact us for more information.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Management Availability
                                                    • Air Conditioner
                                                    • Balcony or Patio
                                                    • Basketball Court
                                                    • Business Center
                                                    • Carpet
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • DishWasher
                                                    • Disposal
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Free Weights
                                                    • Fully Equipped Kitchens
                                                    • High-Speed Internet
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Pet Spa
                                                    • Pool
                                                    • Racquetball Court
                                                    • Refrigerator
                                                    • Renovated Homes Available
                                                    • Short Term Lease Available
                                                    • Tennis Court
                                                    • Vinyl Flooring
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                                                    Leasing

                                                    Seize your chance to live in one of the premier apartment communities in Louisville, KY. Picture coming home every day to the warm embrace of meticulous landscaping, newly-renovated homes, and thoughtful amenities tailored to enhance your life. Close to Louisville, our apartments in Lyndon, KY, have easy access to La Grange Road and I-264 and are minutes away from shopping, dining, and entertainment in the nearby St. Matthews Mall area.(+Read More) Canter Chase Apartments provides its residents a wide selection of unique one, two, or three bedroom apartment homes that feature exclusive community and household amenities like a swimming pool, fitness center, and fully-equipped kitchens. Come wiggle your toes in our picturesque pool, stroll through our pet-friendly community with your favorite furry companion, or have a day out on the town in nearby downtown Louisville. We know you deserve the very best in apartment living, and our community is designed specifically to ensure you don't just lease, you live. Take a look at our photo gallery and schedule your appointment or drop by and visit us for your personal tour today!
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Buckingham Companies

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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā What is the estimated utility bill for one person?

                                                    Frequently Asked

                                                    Based on 126 number of votes by renters, Canter Chase is currently rated 4 out of 5 stars.
                                                    Canter Chase is rated 3.8/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    Canter Chase is rated 3.5/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    Canter Chase is rated 3.5/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    Canter Chase is rated 2.8/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Canter Chase is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Canter Chase is rated 3/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 0 days to their community reviews in the past year.
                                                    Buckingham Companies
                                                    Cats Allowed
                                                    Restrictions: Breed restrictions apply, please contact us for more information.
                                                    Dogs Allowed
                                                    Restrictions: Breed restrictions apply, please contact us for more information.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Check out our limited time reduced pricing our newly renovated apartments!

                                                    Check Availability

                                                    Canter Chase

                                                    March 2024

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                                                    Canter Chase is a 725 - 1,175 sq. ft. apartment in Louisville in zip code 40242. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,290 - $2,500. Nearby cities include Okolona, Jeffersontown, Hillview, Fairdale, and Jeffersonville.

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