Cypress Pointe
425 South Hubbard Lane, Louisville, KY 40207
502-893-5632  WEBSITE save favorite
AVERAGE RATING
recommended by:
58%

overall rating:
3.3
3.3
3.27 Parking:
3.1
3.14 Maintenance:
2.9
2.86 Construction:
3.0
3.0 Noise:
3.5
3.5 Grounds:
3.3
3.32 Safety:
3.1
3.14 Office Staff:
< | >

Don't move here

From: -Anonymous-
Date posted: 5/18/2006
Years at this apartment: 2004 - 2006
 
I was very dissapointed with Cypress Point's maintenance response time. The service men were friendly and helpful but the office staff was slow to repond to ANY of my calls. I was without a dishwasher for 2 weeks and without AC for 2.5 weeks last July. The lighting is also very poor. The lights in the breezeways were constantly burning out and I would have to call 2-3 days in a row before they were replaced. The same for the lights in the parking carports. They also never had a copy of our key and were constantly making copies. This made me nervous for two reasons. 1) What if there were an emergency and they needed to enter the apartment' 2) Where exactly were all these"missing" keys going'

I would not move here and Im moving out next month.

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
4 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 2 of 5
Safety: 2 of 5
Office Staff:
2 of 5
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