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Park Laureate

2050 Stony Brook Drive, Louisville, KY 40220
Website
72%
237
Reviews
72%
% Recommended
56%
City Average
08/22/14
Verified Resident

The friendliness of the staff was decisive for choosing this apartment over several others I had visited. It is the only apartment condo I know that offers a variety of opportunities for residents to meet, if they wish to. Besides, it… Full Review ▶

Manager Response
08/06/14
Verified Resident

In general is poor in some conditions inside apartment and good in security. I consider that is old my apartment. and when my neighbor that is up walk I hear all the steps. specially in night, is like my neighbor was… Full Review ▶

Manager Response
08/05/14
Resident

WOW! I just have to say.. what a wonderful team Park Laureate has! You guys rock, and I can't wait until the pool party. I can only imagine. Full Review ▶

Manager Response
08/04/14
Verified Resident

It's a very nice place to live. The community is very quite and the people I have seen and spike to are very nice.. There does need to be more lighting around the carports for night time. While taking the dog… Full Review ▶

Manager Response
06/25/14
Verified Resident

Park Laureate is the BEST apartment complex I've ever lived in. Best prices for what you get in space, renovated apts, and amenities. We've had a couple of minor maintenance requests and the staff contacted me and fixed the issues that… Full Review ▶

Manager Response
06/16/14
Verified Resident

After looking at a variety of apartments with 2 and 3 bedroom units, my 2 roommates and I decided on Park Laureate. The staff are incredibly professional and very organized. The facility looks incredible and we have been very pleased with… Full Review ▶

Manager Response
06/11/14
Resident

Recently relocated here from out of state, staff was very helpful during this process. I enjoy all of the amenities that are offered here. The outdoor pool is very nice with plenty of seating areas. The gym also has nice new… Full Review ▶

Manager Response
06/03/14
Verified Resident

I just moved in, but it's been great so far. The maintenance man came as soon as we called about our leaky air conditioning, and the office staff have been great. I do wish someone would fix the exterior blemish where… Full Review ▶

Manager Response
05/12/14
Resident

Why you should keep looking: 1. Overall, they cut a lot of corners in this place. We moved into a, "renovated" apartment and I have to say it looks really dated still. We pay $1200 a month and it's just not… Full Review ▶

Manager Response
05/09/14
Verified Resident

The management & maintenance team here at Park Laureate are always professional & on top of things that need to be done. The apartments & grounds are beautiful!!! This is one of the best areas of Louisville to live in &… Full Review ▶

Manager Response
05/09/14
Verified Resident

Everything has always been taken care of in a timely matter. There have never been any major issues in the three years that we have lived here. It is relatively quiet and has been a wonderful place to live for the… Full Review ▶

04/23/14
Verified Resident

This is a wonderful apartment community. Every staff person I have encountered are genuinely concerned about your needs! Maintenance is always attended to on a timely basis. Give them a try....you won't be disappointed! You will love your new home! Full Review ▶

Manager Response
04/18/14
Verified Resident

Great Staff, well maintained apartment, clean environment, Generous parking. They offer garages or carports at an additional price which we utilized. The location is great for all your shopping needs and did I mention the great staff!!! Full Review ▶

Manager Response
04/13/14
Verified Resident

Great community! Have recommended these apartments to friends, and plan on continuing to recommend Park Laureate. Upgrades have really made the property somewhere worth while to live at. Im excited for the outside pool to open and to be able to… Full Review ▶

04/07/14
Verified Resident

Very supportive staff, overall experience has been quite good! The apartment, at the time of move in, was neat and clean. The rooms are quite spacious with proper illumination. I got all the bookings done through internet and that was the… Full Review ▶

Manager Response
03/31/14
Verified Resident

Extremely satisfied. Well Managed and clean. Very friendly and helpful staff. All the shopping and other options for grocery are near by including the bus service. Nice pool and other amenities. Layouts are nice and apartments are also well maintained. Full Review ▶

Manager Response
03/24/14
Verified Resident

excellent staff...well maintained community. Love the GYM. Well landscaped area. Very close to bust stop for those who commute to downtown via bus. this is my first month and satisfied so far. I stopped going to LA fitness as i can… Full Review ▶

Manager Response
03/01/14
Resident

Horrible management. Every time a negative review is posted here, the management post several fake positive reviews. They took 18 months to remodel the clubhouse and raised everyone's rent significantly such that people paid more for less for over a year,… Full Review ▶

Manager Response
02/28/14
Verified Resident

Great experience. Very knowledgable, friendly staff. I am close to work and to family and am proud to have my family visit. The community is well-kept and I can't wait to have a family gathering using the Club House area. Upgrades… Full Review ▶

Manager Response
02/08/14
Verified Resident

I have been a resident at Park Laureate for almost three years, and couldn't be happier. This is a very well-managed apartment complex. This is a conveniently located apartment complex with exceptional service and a friendly staff. I have recommended this… Full Review ▶

01/29/14
Verified Resident

So far my experience with Park Laureate has been great! The staff is friendly, and helpful. The apartments are updated and I enjoy that the community is quiet and family friendly. We look forward to taking advantage of the amenities offered.… Full Review ▶

Manager Response
01/11/14
Verified Resident

Been at Park Laureate for 15 months.Just renewed lease and moved to another apartment that is bigger & better rate. Safe, quiet, clean complex. Never had any trouble here.. Good place to stay till I buy a home. Close to stores,… Full Review ▶

Manager Response
01/10/14
Verified Resident

Every commitment and promise that was made upon move in or upon request was delayed or not met. The units require many repairs. The reconstruction is 9 months behind schedule; which is more than 1/2 of a contract. Rent includes the… Full Review ▶

Manager Response
01/08/14
Verified Resident

I have lived here for almost 3 years now, and the change that came with the new owners/staff was very much needed! I love it here, but I was about to move out before then. Now, all the staff knows and… Full Review ▶

Manager Response
12/31/13
Verified Resident

Inneded to quickly find a place as I was relocating to Louisville, and I was having trouble finding a place that would accept my dog. A friend referred me to Park Laureate, and they were very accomodating. The apartment is very… Full Review ▶

Manager Response
12/09/13
Verified Resident

For the price the apartment is not worth it. The staff members are very nice but that's About it. Maybe the new renovated apts are nice but I can only comment on mine and its very old and outdated. If I… Full Review ▶

12/09/13
Verified Resident

The staff at Park Laureate are kind, caring, charismatic people. They have made my time here very pleasant. I've lived in a plethora of other apartments and no other staff compares. They truly are the best part of this community :)… Full Review ▶

12/05/13
Verified Resident

The staff was very kind when they calles me, they take the recommendations that I put in my request. Thank you for fix the bulb of the kitchen. Was very eficient the service. I would like to know is will be… Full Review ▶

Manager Response
11/23/13
Verified Resident

Have been very happy with office personal. We fill like it is one of the better apartments we have lived in. Would recommend apartment to other people. My family fills safe in our apartment. Would like to see playgound of some… Full Review ▶

11/21/13
Verified Resident

Well worth the rent, the kids love the community, and we always feel safe walking from the parking lot to our apartment, no matter what time of day. My only question would be to ask where the nearest tornado shelter is...… Full Review ▶

Manager Response
11/20/13
Verified Resident

My husband and I enjoy the apartment. We love the closet space in our 2br2ba unit. My only regret is seeing the unit before reserving; I don't like living right by the busy road and so close to section8 Full Review ▶

11/20/13
Verified Resident

Overall, the apartment complex was a quiet place to live. No real severe issues. Apartment could have been a bit more updated to match the times. Also, construction was going for the entire time of my leasing agreement. Full Review ▶

11/20/13
Verified Resident

The 'beautification' process has been a hassle, working 3rd shift when all the work was going on it was unbearable. The lack of amenities due to the club house, that we are still paying for is disappointing. It is not the… Full Review ▶

11/20/13
Verified Resident

It has been a good place to live so far. The staff is always friendly and they are prompt to respond to maintenance issues. The local area offers lots of dining and shopping, which is always a plus. They have been… Full Review ▶

Manager Response
11/20/13
Verified Resident

I had looked at several apartments in the Louisville area and I was impressed with this property. I liked that the carport was reasonable and the staff was great. They made me feel welcome each time I called with a question.… Full Review ▶

11/20/13
Verified Resident

I have been very happy with the community I am currently living in. The neighborhood is safe, the areas are well kept, and the people are friendly. I feel my apartment is very efficient with the space provided, and I love… Full Review ▶

11/20/13
Verified Resident

Good resident community, services are excellent. Both exterior and interior of apartment are good. Near to bus stop and shopping. Having Gym and swimming pool. Greenish environment around the apartment touches our heart which makes peaceful. Full Review ▶

Manager Response
11/20/13
Verified Resident

I have lived here for years and I have really enjoyed raising my son in this safe environment. I have had no trouble with break-ins and that is a blessing. I like Park Laureate and staff and how they treat us… Full Review ▶

11/20/13
Verified Resident

I have enjoyed my time here. Great community and close to a lot of stores! Very convenient and near the expressway. Office staff have always been great before and after the company change. All maintenance issues have been taken care of… Full Review ▶

11/20/13
Verified Resident

An exellent community am very satisfied.The only thing and is very little, the commmon areas sometimes are not clean like it suppose to be but for me isn't a big deal because most of the times the areas are exellent and… Full Review ▶

11/19/13
Verified Resident

Good. Do not spend much time at home. Comfortable living area. The maintenance and office staff are friendly and dedicated to their residents. Utilities seem to be a little high in comparison to other places I've lived. Full Review ▶

11/13/13
Verified Resident

The management switch has brought on a lot of improvements and construction. The old management team were much friendlier and the maintenance before was much faster (it was always same-day on any maintenance issue). The new management team is very courteous,… Full Review ▶

11/13/13
Verified Resident

I have had a great experience living at Park Laureate. My kids love the indoor pool. The only complaint that I have is that my golf clubs were stolen from the storage closet on my back deck. Other than that, I… Full Review ▶

11/11/13
Verified Resident

I have had a pretty good experience at this community. Everything is clean, the office staff is friendly and helpful, and any problems I have are resolved quickly. Overall this is a pretty good apartment. Full Review ▶

Manager Response
11/09/13
Verified Resident

It was a very good community and has everything that I need. Although the recreational and community activities are less, but still i liked the apartment as I have many friends here. Look forward to better srvices from the management in… Full Review ▶

Manager Response
11/09/13
Verified Resident

I have been here for 4 years. Everyone, from staff to maintenance crew, are always helpful, professional and very friendly. The complex is quite pretty and very pet friendly which was one of the main reasons I moved to this site.… Full Review ▶

Manager Response
11/09/13
Verified Resident

THE STAFF WERE FRIENDLY, HELPFUL AND VERY OUTGOING. I HAD TO TAKE OCCUPANCY QUICKLY AND THEY HELPED FACILITATE A SPEEDY LEASE PROCESS. I ENJOY WALKING THE GROUNDS WITH MY DOG BECAUSE IT FEELS LIKE BEING IN A PARK. THIS IS VERY… Full Review ▶

11/07/13
Verified Resident

From the first meeting with staff, seeing the apt and amenities to moving in and having needed repair on furnance we have not been disappointed in the staff or living here. We like our neighbors and the neighborhood. Cannot say enough… Full Review ▶

11/07/13
Verified Resident

It takes months or years to get anything fixed. No one seems to care about existing residents, only acquiring new marks. Apartments fall apart while they refurbish the clubhouse. I waited two years to get a door fixed. I've been waiting… Full Review ▶

Manager Response
11/07/13
Verified Resident

Because of aging factor, most of the equippments don't work properly. Carpet is very old. Full Review ▶

11/07/13
Verified Resident

Community is good me and my wife had no problems out of neighbors. Would like better parking and speed limit signs and stop signs. There are a lot of kids playing in the street. I just worry about their safety Full Review ▶

11/07/13
Verified Resident

My wife and I wanted to find a clean, attractive place to live when we first got married. I had driven by the community several times as it is close to my work. The office staff was extremely helpful in finding… Full Review ▶

11/07/13
Verified Resident

Very nice place to live, would recommend to others. I like it here because its close to my job and pretty much every restaurant and shopping place you could need. I plan on buying a house in the fall of next… Full Review ▶

11/07/13
Verified Resident

Ilove that my apartment has a washer and dryer. I wish that they would finish the clubhouse and fitness/indoor pool Full Review ▶

11/07/13
Verified Resident

Good: Maintenance has always been quick to handle reported issues. Staff is friendly and courteous. Bad: Constantly being inconvenienced with water shutoffs and outside maintenance affecting parking and requiring balcony clearings. I am not getting the value for the increased rent… Full Review ▶

11/07/13
Verified Resident

The value to rent is very disappointing compared to other complex just 1 ? 2 miles away from here. You have a section 8 apartment complex right across the street, compared to other newer complex just right down the road, that… Full Review ▶

Manager Response
11/06/13
Verified Resident

I extremely happy to be part of park laureate. Few of my friends staying near by communities but still I taken a strange decision to stay here because of staff they responded and landscape community has. Staff responded so well for… Full Review ▶

11/06/13
Resident

The management is so mean and they are not genuine at all... They are not kind at all. The management closed the Fitness center for renovation six months back saying that they will reopen in two months. Even after six months… Full Review ▶

11/04/13
Resident

I have lived at Park Laureate since 2011 and in this particular apartment since February 2012. Unfortunately, there have been multiple new owners to come and go since I have lived here. New owners means all new staff and office management… Full Review ▶

11/04/13
Verified Resident

Great, beautiful apartment neighborhood. Residents and staff are nice and helpful. Full Review ▶

10/31/13
Verified Resident

Pleasant family community. Young adults and families populate this area. I've enjoyed the peacefulness and quiet combined with the professionalism of the staff. The year over year rent increases and the lack of ability to pay for the exact amount of… Full Review ▶

10/29/13
Verified Resident

Park Laureate is a great apartment community. Staff are friendly and responsive to resident. The community is well maintained and offers quality amenities. Maintenance issues are quickly resolved and maintenance staff are courteous. Full Review ▶

Manager Response
10/29/13
Verified Resident

Overall, the community is nice. The new club house is awesome. The rate of the apartments are a bit pricey for the area. Convenient to the Interstates, shopping and entertainment. Nice staff. Limited parking. Pet friendly. Need to offer more retention… Full Review ▶

Manager Response
10/28/13
Verified Resident

Overall I have had a pleasant experience in this community and truthfully I found a pretty good place especially since I rented having never seen the property prior to my moving. Full Review ▶

10/28/13
Verified Resident

It is a great community and the apartments were renovated recently which make them great, since the appliances and carpets are brand new. The environment is safe and there is not noise during quiet hours. Full Review ▶

10/28/13
Verified Resident

It has been a good experience till now. The staff are quite friendly and very helpful. Love the community appearance/landscaping. I have had no problems settling in. Would like to see an update on the renovation of the clubhouse. Keep up… Full Review ▶

10/28/13
Verified Resident

I love my home and would not want to live anywhere else! I love the ladies in the office. They are so kind and helpful. The community is pet friendly, clean, and beautiful. The amenities are more than I could ask… Full Review ▶

10/26/13
Verified Resident

Not happy with my stay here. The rent is extremely high. The quality of renters is not the best. The interiors are extremely old. The kitchen is very old and the cabinets fall off everyday. There is noise at night from… Full Review ▶

08/25/13
Resident

I lived in these apartments for over a year. At the time I moved there I didn't have many options due to a time crunch for work and liked the apartments at the time and was lucky to get one. What… Full Review ▶

Manager Response
08/23/13
Verified Resident

Overall not bad...a little over priced though. They don't look new on the inside, they look a little dated. Light peach/beige paint...mirrors oddly placed in rooms...just not modern looking. The rugs are new but they style is just older. It's hard… Full Review ▶

Manager Response
08/14/13
Verified Resident

There were some communication issues on behalf of my leasing consultant that really tarnished my desire to be at the community long term. The incident between myself and the leasing consultant was very much preventable. However, the Management was wonderful and… Full Review ▶

Manager Response
07/23/13
Verified Resident

The inside of the Apts look like section 8, the outside is very mis-leading. I tell as many people as I can how unhappy I am Full Review ▶

Manager Response
06/19/13
Verified Resident

Awesome staff. Love the appearance of apartments and grounds. Really like the new light fixtures outside the apartment. Feel very safe and can see much better at night. Hope others take pride in their community. Would recommend this apartment complex to… Full Review ▶

Manager Response
06/13/13
Verified Resident

I LOVE IT HERE!!! Full Review ▶

06/12/13
Verified Resident

I like it very much, the buildings are not just a square block but have character. It is neat and clean and the staff are real people who care as to weather you are satisfied. I would recommend this complex to… Full Review ▶

06/10/13
Verified Resident

Wonderful, but overpriced Full Review ▶

06/05/13
Verified Resident

I have enjoyed a very large apartment and a very good experience with the leasing management staff. I have recommended these apartments to my friends and associates. Full Review ▶

Manager Response
06/02/13
Resident

I felt compelled to write this review for the mere purpose of being baffled by the overwhelming amount of positive reviews. I have lived here since September of last year and was initially impressed. Little did I know, I was being… Full Review ▶

05/31/13
Verified Resident

sep 2012 Full Review ▶

05/30/13
Resident

Staying here has been the worst decision we have ever made. Smoke comes into our apartment from out neighbors and it is so noisy that we cannot sleep sometimes. The staff has not been helpful, and the manager is very rude… Full Review ▶

Manager Response
05/28/13
Verified Resident

I am very happy here at Park Laureate. I have been a resident for almost three years now and really love the experience I have had. I moved in under the old management and can honestly say the new is much… Full Review ▶

Manager Response
05/28/13
Resident

I lived here for almost a year, in this time my bathroom toilet is broken, I request 6 weeks ago to have repaired. I called 4 times, every time I hear I am sorry I forgot or I will check into… Full Review ▶

05/23/13
Verified Resident

The management is great. Always friendly and attentive. Apartments are spacious and well kept. It is in a great location in the city and all the amenities like the pool and gym are wonderful, well kept and managed. I would definitely… Full Review ▶

Manager Response
05/14/13
Resident

Hello! A few months ago I sent a review about my thoughts on the community. The management team said stop by and we will talk about the problems. Humm, I did. What did I get, nothing more than I already knew.… Full Review ▶

05/13/13
Resident

The majority of my time living there was with previous management, but the new management is great all the same. The staff is very friendly and easy to work with. I had cat for about a year there, and the previous… Full Review ▶

Manager Response
05/12/13
Resident

We have been at this apartment complex for nearly a year now, and we will not be renewing. We were told when we moved in that utilities would be around $40 per month. Our utilities have averaged $90 a month and… Full Review ▶

Manager Response
05/06/13
Resident

Simple, nice living. Staff is super friendly, things are taken care of pretty efficiently. Not the most up to date place ever, but apparently there's a clubhouse update in the works--I'm willing to stick around for it. Full Review ▶

05/06/13
Resident

I feel so safe @ Park Laureate, I love my neighbors and my apartment. The staff has been so considerate, they care about needs. I hope to stay for a long time. Full Review ▶

05/01/13
Resident

Extremely noisy. Awful management. Hidden fees!!! Stay away!!!! Full Review ▶

Manager Response
05/01/13
Verified Resident

Noisy. Trashy neighbors. Old, outdated interior. Not worth the rent. Full Review ▶

Manager Response
04/23/13
Verified Resident

Just okay. The maintenance performed to make your apartment ready is done hastily. The caulking isn't proper, the paint is cheap and rubs off, and the windows are mildewed, leaky, with brittle blinds. Full Review ▶

Manager Response
04/22/13
Verified Resident

I like the grounds and the apartment. Rent is a little high, but I feel safe which is important. Full Review ▶

Manager Response
04/20/13
Resident

There have been a lot of changes in the last year here, not that they ae all good. I will be loking for a new place when my lease is up. Full Review ▶

04/18/13
Resident

The staff is very rude and unhelpful. The apartments are VERY noisy, unclean, and overpriced. Stay somewhere else. Full Review ▶

Manager Response
04/14/13
Verified Resident

It has been a nice place to live. Full Review ▶

04/09/13
Verified Resident

Very Satisfactory Full Review ▶

03/26/13
Verified Resident

Overall nice, but needs updating (cabinets and appliances) an exterior paint job, and better grounds keeping (in March, there are still dead and moldy leaves from last Fall on the ground near the units. Full Review ▶

Manager Response
03/15/13
Resident

Hello! I have lived at Park Laureate for almost a year. I have loved the location as far as entertainment and restaurants. But as some have said before myself, not at all worth the price. I was very angry and disappointed… Full Review ▶

Manager Response
02/18/13
Resident

I have been here for 7 years and I just tranferred to a new unit. I love my new apartment! I am happy with all my neighbors and I love the location. Th new office staff and maintenance is wonderful. I… Full Review ▶

02/16/13
Resident

Park Laureate Apartments are overpriced. We lived in a two bedroom loft apartment. The layout in the apartment is great; however, it needs to be updated. The carpet was old and dirty, the countertops and linoleum in the apartment needs updating.… Full Review ▶

Manager Response
01/17/13
Resident

I have lived at Park Laureate for a couple of years. I originally moved in under the old staff and I must say, things have greatly improved with the new staff. I have found the office staff to be both friendly… Full Review ▶

01/16/13
Resident

I've lived here for several years. The current management is the worst we've ever had. They don't fix the most basic things such as broken stairs, yet do really stupid things like hire men to remove and then put back rocks… Full Review ▶

Manager Response
01/11/13
Resident

I am entering my 2nd lease with Park Laureate and first with the new staff. Overall I enjoy living in the area because everything that you need is within 5-10 minutes whether its going to the mall, grocery store, walmart, the… Full Review ▶

01/11/13
Resident

I find the atmosphere quiet and respectable. Parking is adequate and well lit in most areas. Noise level is low 95% of the time with start and end of day being the noisiest, as one would expect. Staff is always polite… Full Review ▶

Manager Response
12/03/12
Resident

Totally recommend Park Laureate Apartments! The apartments a spacious and well maintained. We had so many great neighbors, which are our friends now. The friendly staff are amazing! So nice to our little one and to us. They always have time… Full Review ▶

11/18/12
Resident

Park Laureate is an amazing apartment complex. From vaulted ceilings to fireplace, these apartments are indeed luxurious. There is also an indoor and outdoor pool. The grounds are well manicured and there is always plenty of room to park. The management… Full Review ▶

10/23/12
Resident

Park Laureate is a great place to live! They have a great management staff {very friendly and helpful in getting all your needs met!}, great neighbors and very pet friendly! If you are looking for a peaceful place to live with… Full Review ▶

09/30/12
Resident

I've been a resident here for three years and it's been great the entire time. The grounds are very well maintained..,.and the facilities overall here are great. But recently we got new management.., and I am pleased to say they have… Full Review ▶

09/26/12
Resident

UNDER NEW OWNERSHIP AND MANAGEMENT WITH NEW STAFF--IT'S GREAT! This property is terrific. We have lived here since February of 2011 and have had no concerns. The property is well-maintained; the maintenance staff is friendly, helpful, and efficient. The office staff… Full Review ▶

10/14/11
Resident

We love living at Park Laureate. In January we will be living here a total of 3 years. The people in the office have always been nice to me, and when we need something fixed, they fix it when they say… Full Review ▶

08/10/11
Resident

This place looks good, but the staff and the assistant manager have no customer service skills whatsoever. The assistant manager Sandy is blunt and rude. They charged me with a $50 cleaning fee after I moved out, and when I called,… Full Review ▶

08/05/11
Resident

I moved into Park Laureate about a year ago. I relocated here from out of town so was very nervous about choosing an apartment. The location is great close to everything and I love that this apartment complex has get togethers… Full Review ▶

05/31/11
Resident

This is a horrible place to live. The garages, which they charge you extra for leak, are full of spiders and roaches, and are full of grime, water and mold. Also, the garage remotes do not work properly, the neighbor's remote… Full Review ▶

05/01/11
Resident

I have been living here at Park Laureate for 1 year. Its a fairly nice place to live but I have 2 big complaints that have me strongly looking for another place to live. 1. The floors are paper thin, you… Full Review ▶

02/24/11
Resident

Well, I needed to move from my old apartment in Old Louisville quickly, as my landlord breached contract. I needed a safe place in the East End with a garage or carport for my motorcycle. Park Laureate was a very nice… Full Review ▶

12/10/10
Resident

We moved to Park Laureate from Camden a few months ago. See our Camden comdemation.My wife and I are ecstatic with the move. We have a very superior apartment at a lower price. The view is very pleasing and relaxing. Our… Full Review ▶

05/25/10
Resident

This place was the worse mistake we have made. We have had nothing but problems. We asked to switch apartments when one came available and the office staff said no we just need to call maintenance if we have a problem.… Full Review ▶

04/29/10
Resident

My family and I have lived at Park Laureate since 2007 and after shopping and living at other communities in the past, Park Laureate has been the best. For the price, location, and ammeneties. I think the new management took over… Full Review ▶

11/08/09
Resident

I have lived at Park Laureate for about two years and a half and it s been fine so far. I think it has its Pros and Cons like everywhere else and some people will get the bad lemon some times.… Full Review ▶

09/25/09
Resident

I have lived at Park Laureate for about 6 months. I really like the area and the fact that any and everything that you need is right at your fingertips. The office staff is very friendly and have always taken care… Full Review ▶

05/11/09
Resident

I have lived in Park Laureate on two seperate occasions, never had an ounce of problems with anyone. The office staff was always most helpful, the maint dept allllwwwwaaaaayyyys got to my request. When I moved out the first time, the… Full Review ▶

10/12/08
Resident

I go to the office and the staff is yelling at each other, and nothing gets fixed. This place should lower the prices a lot because it is no different than the other crappy apartments around. Please, please, please do not… Full Review ▶

08/09/08
Resident

I had a wonderful patio set on my patio and the hoodlums from Arbor Pointe (section 8) took it. How do I know? I saw them sitting in it! I called the police and they stated they found it. I got… Full Review ▶

07/20/08
Resident

They say if you have nothing nice to say, don't say anything. Well................ Full Review ▶

07/15/08
Resident

I can't wait until my lease is up! I am getting out of this place. Constant problems. Nothing is never repaired. No one in the office, or at the corporate office care. All they want is your money. DO NOT MOVE… Full Review ▶

07/08/08
Resident

Sounds way too scripted and likely that someone who works for Park Laureate wrote the review. There is NO WAY that a resident hit all the key items of an apartment community's competitive components. NICE TRY MANAGEMENT. Park Laureate is NOT… Full Review ▶

06/29/08
Resident

This place is the worst place I have ever lived. The maintenance is shotty at best and management is horribly stuck up. Dog crap is everywhere, pool is never open. DO NOT MOVE HERE! Full Review ▶

05/15/08
Resident

I just moved in here. I must admit I was very concerned with all the reviews I have read on here but I liked the apartment and the staff so I signed a lease. I have been here for about a… Full Review ▶

04/05/08
Resident

I love that Park laureate is convenient to work and shopping. I looked around a lot and pick this place because of the washer and dryer and the garage. Plus the office staff is always nice. Full Review ▶

04/05/08
Resident

I moved here because I liked the curb appeal, amenities, and the staff was courteous. It;s so close to everything, it's like a resort. Full Review ▶

04/05/08
Resident

The office staff is always smiling and help me get my packages right away.I have been here for 3 years 2 with Sullivan ans 1 on my own and this place is great. I love the WIFI and being able to… Full Review ▶

04/05/08
Resident

i chose Park Laureat because of the cleanliness and the 3 bedrooms are very roomy. After a divorce and selling my home this was the best place for size and accomendations compared to a house. The grounds are clean and beautiful… Full Review ▶

04/05/08
Resident

I love it here because it is a central area, close to the school where my kids go and close to my job. I like the clubhouse. I like the neighborhood because it quiet and calm. Full Review ▶

04/05/08
Resident

I have great neighbors and love the indoor pool. I love swimming after work the indoor pool is open late. The clubhouse is nice and they always have coffee and snacks out. The office people are always nice too! Full Review ▶

04/05/08
Resident

I enjoy the scenery,the pool, and the area. Maintenance has always been great! Full Review ▶

04/05/08
Resident

I moved her because of the fireplace,peace and quiet, pool, close to work and the view. Theresa is very pleasant and an outgoing sweet person. Full Review ▶

04/05/08
Resident

The office staff is great!The apartment is huge! Full Review ▶

04/05/08
Resident

The location is great and I.m eager to use the facilities when the weather gets warm. Full Review ▶

03/27/08
Resident

I recently entered the front office of the complex and was impressed to be greeted by the new Manager. She was friendly, courterous, and passionate about helping. She is extremely hands on and understands the needs of the residents. Maintenance has… Full Review ▶

03/26/08
Resident

I have been here for the past 18 months and love it! Yes, the staff changes frequently but they have always been very friendly and have always answered any questions that I needed answers for. I have had several maintenance request… Full Review ▶

03/16/08
Resident

The new manager is crazy!!! All she talks about is here ---- husband evertime I go in there. I also met the Regional Manager and she has not personality at all. Both make it seem as I am bothering them whenever… Full Review ▶

03/13/08
Resident

A little on the back story... In August we wrote a letter with a list of maintenance issues that had not been fixed (after repeated calls, office visits and NUMEROUS work orders that had "supposedly" been written): broken window locks, mice,… Full Review ▶

02/28/08
Resident

I couldn't be more disappointed with the choice I made and with the management and ownership of this place. NO ONE cares about the apartments and residents. IT is a horrible place to have to call home - sure it looks… Full Review ▶

02/23/08
Resident

Hi my mom lives here. When she came back to louisville to move we looked and looked for a nice safe place for her. The people was nice when she moved in and then they turned on her like a dog… Full Review ▶

02/13/08
Resident

Whomever wrote "Not That Bad" in the previous post regarding Park Laureate, must live in a dream world. THIS PLACE IS HORRIBLE! The staff is the most lazy, self-important people you could ever meet. PLEASE DO NOT BE LIKE ME AND… Full Review ▶

01/30/08
Resident

I live here because it's what my company pays for, So I can't say if it's worth the price. My apartment seems to be in a little better shape than my coworker that lives upstairs. I haven't needed much from the… Full Review ▶

01/25/08
Resident

I know for a fact that the new office staff is behind all these new posts. They have to get their ratings up. I live at Park Laureate and nothing has changed since the new management came aboard. I wonder where… Full Review ▶

01/22/08
Resident

Do not move in here. Don't waste your time or efforts or money. The management here is just absolutely terrible. The ----- of a manager, will not give you any help or the time of day after you move in. She… Full Review ▶

01/13/08
Resident

Just like drugs, pass this complex by and keep going! We rented online because we were moving from out of state and did not want to store our stuff and live in a hotel when we got here. They were very… Full Review ▶

01/09/08
Resident

The grounds are nice, very nice. But greystar management is awful, absolutely awful. They are so nice before you move in and then, upon your residency, treat you as if they are above you. They are rude and crass people. Also… Full Review ▶

12/02/07
Resident

I like it here because it is quiet. I do not here loud stereos from cars and the grounds are beautiful. The thing that does drive me crazy is the lack of parking. Other than that, I do like it here.… Full Review ▶

09/21/07
Resident

Don't recognize anyone in the office due to the fact they change sooo often. Maintenance will come but they never seem to fix anything. Grounds are kept beautiful. Neighboring complexes are horrible, and yes, they come over here and steal things… Full Review ▶

09/20/07
Resident

I moved in here during the Spring. I've had several friends that have lived here, and always knew the place is nice. Grounds are VERY well kept. I feel like I get my money's worth considering the location, amenities, and general… Full Review ▶

08/26/07
Resident

I lived in Park Laureate both in fall '06 and summer '07 while working on internship in Louisville. The apartment in the fall was not bad, not the best I've seen but nothing major to complain about besides the dryer being… Full Review ▶

08/06/07
Resident

It all looks good when you come to view it. Still looks good when you come back to sign your papers. Might have a couple occasions in your first couple months where they are kind of nice. THEN. They suddenly decide… Full Review ▶

08/04/07
Resident

I have been living here for 4 months and i like it. The grass is always green and the staff is friendly. I have lived at other communities in louisville and this is the best. I do not know the situations… Full Review ▶

08/03/07
Resident

The new manager is horrible. Very rude and unprofesional. I understand it takes a certain personality to deal with a place like this but come on. I wanted to renew my lease when it is up, but now that the new… Full Review ▶

07/26/07
Resident

I have a washer and dryer in my one bedroom and for the price, it is a steal. I have had no problems and everything gets fixed quickly. I just renewed my lease! I recommend these apartments to anyone! Full Review ▶

06/25/07
Resident

Horrible Service. Unfriendly and "holier than thou" staff. Poor quality in every way. Apartments need updates. I was showed a nice "model" apartment, but got an apartment where everything is old. Appliances need to be updated. Handles on cabinets are horrible… Full Review ▶

05/10/07
Resident

I hate living at Park Laureate. The staff is rude and the maintenance does not do a good job. I moved in January and regret it. I moved here because it was supposedly nicer and more updated from my previous apartment… Full Review ▶

04/14/07
Resident

I have lived here over two, almost three years. It used to be a nice place, worth the money. However, the complete staff except for the assistant manager has been replaced ever since the new owners took over. Now, I got… Full Review ▶

03/25/07
Resident

I agree with the last review. This place is awful. Terrible. Horrible. I wish I could think of more words to describe it. Beyond description. Service is HORRIBLE! I too have had a door problem for two months and still not… Full Review ▶

03/20/07
Resident

I will not renew my lease at this complex, Poor qualitly in every way possible. Door frame for my front door is falling apart, my doors don't latch and still can not get my alarm system to work. Called six times… Full Review ▶

03/10/07
Resident

I've been here a year and it's been pretty good! I think the style of the apartment is unique and modern-- it's what really attracted me to the place! It's in a great location, too. The maintenance have been friendly even… Full Review ▶

03/07/07
Resident

I have been here 4 months. Moved in Late November. All seemed fine at first, however, service is non-existent! No matter how many times you call about something, it's never done efficiently or quickly. When you pay this much for rent… Full Review ▶

02/23/07
Resident

This apartment complex is in a great location and can not be beat. I have lived here for over a year and absolutely love it. Every place has its quarks but overall this complex suites me and my needs. We have… Full Review ▶

01/15/07
Resident

Received a letter from old management company, Harbor Group, stapled to a letter from the new management company, Greystar that there was a change. Will it be good for us tenants? Who knows? Doubt it. Only one person recognizable in the… Full Review ▶

12/06/06
Resident

Park Laureate is a great place to live. My apartment has a terrific feel. I love how large it is and I love the fact that it faces such beautiful grounds. The staff seems very caring and has been very accomodating… Full Review ▶

09/21/06
Resident

I am astonished at some of these reviews. This is a nice place to live. This is my third year here and I couldn't have asked for a better experience. Sure, its had its bumps. The one person wrote about snow… Full Review ▶

09/10/06
Resident

I had to live(for work)at numerous apartments over the past 5 years and by far Park Laureate is the most awful place I have resided. I really don't know where to begin so I'll start the day I signed my lease.… Full Review ▶

08/11/06
Resident

This place is nice for the money you shell out. I got majorly screwed when new management took over in 04. My rent paymt was lost and I was unaware they did not recieve my paymt and I got home with… Full Review ▶

08/08/06
Resident

I am very happy at Park Laureate. I have been here since September and I will be staying for another year. The location is great, and I love my apartment. It is just right for my needs. The staff always treats… Full Review ▶

08/05/06
Resident

This place has been awful since the day I moved in. The pool was closed down today(Saturday) because the life guard went out of town. This has happened numerous times. My apartment was filthy the day I moved in. There was… Full Review ▶

07/28/06
Resident

Ohhhhhh I just love it here. I moved in 42 years ago and it's got everything anyone could ever want and it's so clean and close to anything you could ever want, dream of, ponder, and love. The staff are so… Full Review ▶

03/30/06
Resident

I really like Park Laureate. It is a beautiful apartment community, the grass and landscaping set it apart from others. It is quiet here too. Full Review ▶

03/22/06
Resident

I currently live at Park Laureate, I think the staff is nice and seems to care, but the response to maintenance issues are poor, the indoor pool has been broke now for over 6months the equipment in the Gym is old… Full Review ▶

12/08/05
Resident

I just signed my lease renewal at Park Laureate. I like it here. Full Review ▶

11/03/05
Resident

I love it here at Park Laureate. Very nice office and maintainance staff. My neighbors are very nice and I never hear anything through my walls. Its very quiet here. Full Review ▶

10/01/05
Resident

This is my second apartment in Louisville. Park Laureate is pleasant and overall I am happy I chose to live here. Full Review ▶

08/03/05
Resident

I disagree with most of these reviews. I have had a really good experience here. No apartment is perfect.

My apartment is very nice. You cannot beat the area. I have always received good service too.

Parking can be a problem but… Full Review ▶

07/12/05
Resident

All renovations & upkeep are focused on the exterior of the property. They show you a nice model, and then when it's time to move into your unit, you're shocked at the horrible conditions, but at that point you're stuck. Trying… Full Review ▶

07/05/05
Resident

Yes, you've got to love these "beautiful" apartments... where child molester's reside yet Park Laureate's own Policies state that they don't allow FELONS to reside there (RIGHT....), where those great mirrors in the bedroom have cracks in them that the management… Full Review ▶

07/04/05
Resident

I recently moved in and so glad that I did! The apartment I moved in is beautiful. I love the mirrored doors in my bedroom. The carpeting is new, the walls are cleanly painted. I have been recommending Park Laureate to… Full Review ▶

06/10/05
Resident

with the other tenants who say that Park Laureate is nice. This is my third apartment in Louisville since moving in from Illinois and it is by far the best. I recommend it to all my friends. Full Review ▶

05/12/05
Resident

My daughter and her friend have been living here since January. They have had a very pleasant experience so far. Thier washer went out on them one time, but was fixed the very same day. Full Review ▶

05/11/05
Resident

This place was horrible in every regard. The staff seemed small minded and nosy and I even heard another tenant complain that they opened a package she received to "see what she got". hmmmmm. Repairs are not done quickly or at… Full Review ▶

04/20/05
Resident

BEFORE YOU LOOK AT THIS PLACE, CHECK OUT THE KY WEBSITE FOR REGISTERED SEX OFFENDERS. THAT'S MY WARNING.
http://kspsor.state.ky.us/ Full Review ▶

04/05/05
Resident

Very Nice Apartments Full Review ▶

04/05/05
Resident

and not faked by the management, then why are almost all of them left anonymously. Someone with positive comments has nothing to fear by leaving their email with their comments. All positive comments could be fake. Please be warned. One nickname… Full Review ▶

04/03/05
Resident

and while I agree that some things need to be improved, that would be true everywhere. I love it here. My apartment is huge, it has a washer and dryer, a balcony and a fireplace.

Maintenance has improved tremendously. I just… Full Review ▶

04/01/05
Resident

This place sucks! It is the East End ghetto and the management are busybodies who care about organizing "get togethers" at the club house and don't care about taking care of real needs. This place sucks and the 5 star ratings… Full Review ▶

03/28/05
Resident

I really like it here. Park Laureate is in a perfect area. I really like the indoor pool. Now we have a basketball court too. The apartments are very quiet, I never hear my neighbors. Full Review ▶

01/30/05
Resident

I have lived at Park Laureate for two years. The new company and management has greatly improved things since buying Park Laureate. I really like it here. Its nice being so close to everything I need. Full Review ▶

01/19/05
Resident

I moved to Park Laureate in September and I really like it here. Full Review ▶

12/28/04
Resident

I have lived here for 6 months now. I really like it. This summer the pool was great, and the indoor pool is nice to have. I also enjoy the 24-hour fitnes center and raquetball court. The office staff is extremely… Full Review ▶

12/28/04
Resident

I have lived in four different apartments in four different cities and I have never had this kind of problem. My problems started on day 1 (signing the lease). They gave me the lease and told me to look it over… Full Review ▶

10/26/04
Resident

I really like it here are Park Laureate. It is so quiet here. I never hear my neighbors. At my last apartment, (Churchill Park), there was commotion in the parking lot all the time. Not the case here. It is really… Full Review ▶

09/30/04
Resident

I have reading several of the reviews and many are legitimate. But, overall I am happy here. The last few months I have seen a big improvement in everything. The staff is nicer, the property looks better, the service has improved.… Full Review ▶

09/30/04
Resident

I have been here 4 years and this is the first time that I can truly say the staff is nice. Everyone in the office if nice and attentive. No one is short with you or acts like you are beneath… Full Review ▶

09/29/04
Resident

This place is an ok place to live if you don't mind getting jearked around by what has to be the worst management staff in town. Add to that the fact that mantinence takes at least 2 months to get anything… Full Review ▶

09/07/04
Resident

I moved in April and I love it here! The staff is nice and my apartment is great! I don't understand why there are so many bad reveiws. The guy that sold me on the apartment said that new management had… Full Review ▶

09/01/04
Resident

This is a dump destined to be the "desired" location for anyone looking for SECTION 8 housing. There is still a condescending, disrespectful staff, filthy hallways and vents, cars parked around the curbs that you can barely maneuver around, groups of… Full Review ▶

08/16/04
Resident

well everyone thought that the new management will be good, but they are no good .. any concerns you raise you will get a reply that they are working on it, but your concerns will be never attended to, dont waste… Full Review ▶

08/13/04
Resident

I saw the manager walking behind the buildings picking up trash. I have never seen a manager at Park Laureate do that! I have spoken to him about some concerns of mine and he really seems to care about the property.… Full Review ▶

07/19/04
Resident

Park Laureate is nice. My apartment is large and Stony Brook is a great part of Louisville to live. The new management is working hard to make the place better. I was going to leave but I have decided to renew… Full Review ▶

06/10/04
Resident

I have had a problem with getting things done here by maintenance. I went in to pay my rent and complained to the new manager. He said that he would make sure that my problems were taken care of, that we… Full Review ▶

06/05/04
Resident

I can tell the new management are trying to improve things. The new maintenance man knows what he is doing and he actually did it right the first time. The new people in the office seem to be interested in my… Full Review ▶

04/12/04
Resident

Wow, The sign that says "Under new management" is right! They finally got rid of that witch who was in charge. I had an issue and the new manager was wonderful!! I can´t stress how much different she is from Jamie.… Full Review ▶

04/12/04
Resident

When you first call or arrive you are greated by "another great day at Park laureate". This could not be further from the truth. The new management they just got lasted a total of 3 weeks before they changed again. Maintenence… Full Review ▶

03/02/04
Resident

When I first moved in during my 5 month stay for an internship with GE I thought, "Wow I pay about half as much for rent in Columbus, and I have a decent place. This must be awesome." However after putting… Full Review ▶

02/27/04
Resident

Never in my life has a woman treated me so low as the apartment manager. She needs to come down off her high and mighty highhorse and smell the ---- that is around here. She has no time, no patience, no… Full Review ▶

02/06/04
Resident

It is absolutely unacceptable for professionals who are tenants at this place to be treated in the disrespectful, condescending manner displayed by the Property Manager Jaimie. The place is also on the verge of being a dump. Maintenance concerns take forever… Full Review ▶

02/02/04
Resident

Maintenance is lazy and things in our apartment were always broken. They told management that when our dishwasher leaked all over our kitchen that they mopped up the water. THEY DID NOT!!!! It was all lies. We pay way too much… Full Review ▶

01/24/04
Resident

The apartment had a leaking ceiling. we were in a tiny one bedroom that was not worth the cost. Also the office staff was awful, condescending and treated us like we were worthless. Full Review ▶

01/08/04
Resident

What a fricking mess and it all originates from the incompetant, uncaring, condescending property manager. Dump her and give this place a chance. I can see it being livable enough for me to renew my lease but I refuse to have… Full Review ▶

01/02/04
Resident

THIS IS THE WORST EXPERIENCE I´VE EVER HAD WITH A RENTAL UNIT! UNFORTUNETLY, I STILL RESIDE HERE DUE TO A SIGNED LEASE. I MOVED IN AROUND SEPTEMBER OF 2003, THIS NOW BEING JANUARY, 2004 I STILL HAVE YET TO SEE THE… Full Review ▶

01/02/04
Resident

Poorly managed, office manager needs help
with her people skills.Maintenance needs
more training.Apartment that me and my
girlfriend rent needs a ceiling fan in the
living room because in the winter time all
the heat rises to the loft making it… Full Review ▶

12/29/03
Resident

Where do I start? Many cars lined up around the curbs due to inadequate parking. Dumpsters overflowing with trash. Horrible service from office staff. Mainenance work orders that are rarely adequately resolved. Staffs priorities seem more focused on planning "community activities"… Full Review ▶

12/22/03
Resident

Cannot stress how bad this place is. Dumpsters are over loaded and the trash blows all over the parking lot and landscape, maintenance requests take forever to fix and are rarely fixed right, the property manager is disgustingly unhelpful, apartments are… Full Review ▶

12/12/03
Resident

Do not rent here. Do not recommend anyone rent here. The current apartment manager is an absolute witch who could care less about resident concerns. The general staff are courteous and friendly but are working under overly stressful conditions. All maintenance… Full Review ▶

08/26/03
Resident

I have been a resident of Park Laureate for 5 yrs. now & I have renewed my lease without any hesitation. There´s so many wonderful things that I love about the community here. First of all, the manager and office staff… Full Review ▶

06/25/03
Resident

I read the last review, however I don´t agree. When I inquired about the fitness center, I was thoroughly explained that another resident flicked a cigarette into a dry mulch bed some weeks ago and it caused a fire, which burned… Full Review ▶

06/12/03
Resident

You will end up in an unfriendly environment.
Apartment manager is not friendly at all.
It is hard to find parking spot. Street lamps in the property area doesn?t work.
Equipment in workout facility is just junk.
Appliances in apatment are… Full Review ▶

06/08/03
Resident

I´ve had the opportunity to live at Park Laureate for exactly 2 years & recently bought a house. (the only reason that I would ever move). I have to admit, like most apartment communities, the complex has had it´s share of… Full Review ▶

05/30/03
Resident

i lived at park laureate for 3 yrs. I dicided to move down the street because my rent was raised. I went down the street only to find my rent was raised even more...Take the hint...RENT GOES UP!!! Park Laureate is… Full Review ▶

05/23/03
Resident

I signed my lease just before the new management change, and I will not be renewing it. They are raising the rent, and reducing the amenities. Under the old management, each apartment came with a washer and dryer, not anymore. I… Full Review ▶

05/15/03
Resident

tHIS RESPONSE IS IN REPLY TO MS. YATES´ OPINION...FRANKLY I WONDER WHAT YOUR PROBLEM IS...DID YOU FIND A HOUSE OR SOMETHING AND WANT OUT OF YOUR RENTAL AGREEMENT AND THE STAFF WOULDN´T LET YOU? IT DOES SAY THAT THE FULL LEASE… Full Review ▶

05/15/03
Resident

Park Laureate is a great place to live. I don´t understand everyone´s complaints. I have lived there for 6 months and I have not had any type of problem with the maintence staff, they have been very frindly and as of… Full Review ▶

04/25/03
Resident

I agree with all the negative things ive seen on here but I also have to add some positives. The biggest problem I noticed was the spiders. If you are arachnophobic then absolutely do not move here. I mentioned the spider… Full Review ▶

03/19/03
Resident

When I looked around, I was attracted to this property - it seems like it´s well maintained, nice clubhouse, etc. As soon as I moved in I was told that there had been a problem with my lease and that I… Full Review ▶

02/20/03
Resident

Moved in early december ´02 got first months rent FREE and only had a $100 deposit, Awesome deal there.

Apartment has been nice, everything works great. The 2 issues that I have had in the 3 months time I have… Full Review ▶

01/23/03
Resident

I would never recomend this place if someone gave me 1000 bucks! The management on this property sucks and they have no courtesy. The maintenance never gets done and DON´T MOVE IN!!! Full Review ▶

01/09/03
Resident

When my family and I moved in, it wasn´t what I expected: apt. could´ve been cleaner,
problems with all appliances, floors, walls very thin, maintenance staff terrible, and office staff worse. No place for children to play, doesn´t seem to be… Full Review ▶

11/05/02
Resident

Found this place via the internet from out state. Regreting coming here. The new managment is just awful. The location is nice, but the facility is just not what I would hope for moving 3000 miles to. Think twice before you… Full Review ▶

09/11/02
Resident

Moved into the apartment for just a week and already there´s so much problem. The worst part is, the management do not give a darn about the problem. Instead of being accomodating to your problem, they look at you like you´re… Full Review ▶

09/10/02
Resident

The facilities are okay, although the appliances and bathrooms are worn out. On the one occassion that I had a legitimate emergency and called the emergency number at dinner time, I had to leave a voice-mail. It wasn?t until the next… Full Review ▶

09/05/02
Resident

Silverfish infestation and a new, evil management company. For the price you would expect more accommodating, professional treatment. Location is also out of the way. Any glowing responses about this complex are probably posted by management. Full Review ▶

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