Plainview
AVERAGE RATING
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ABSOLUTELY HORRIBLE.
From: sonofelements@yahoo.comDate posted: 9/2/2007
Years at this apartment: 2005 - 2007
I've lived in Plainview Apartments with my boyfriend for two years, and have hated every moment of it. If I had known that we would have had this many problems when we signed our lease, I would have turned and ran. When we came to see the apartment, we traveled about 40 minutes from the other side of town, only to be turned away because "it wasn't a good day." THREE TIMES this happened. When we finally got to see the apartment, we were not shown the one into which we were supposed to move. We were given our address about a month prior to this, and when they showed us a different one, they said that they were having sewage problems with the other one. We appreciated not being moved into a unit with drains backing up, but it would have been nice if they told us about the change, seeing as how we had already given our new address to our employers, family, friends, banks, etc... The first few months were okay, until things started going wrong left and right. Our oven kept making a loud BANG every time we used it, so we told the staff. The maintenance crew took a look at it, and told us that if the problem continued, they'd replace it. Well, we still have the same oven making the same noise. We have a loft apartment, so the windows in the bedroom are about 10 feet up from the floor. When the sun comes up, the light comes directly into the bedroom, so it's difficult to sleep in. We asked the office for blinds, and they said they'd order them and install them free of charge. We asked for the blinds over a YEAR ago. Every time we ask about them, no one in the office seems to know what we're talking about. One month, we needed to pay the rent with two separate checks, which we were told would not be a problem. A few days after paying the rent, I logged onto my online banking and found that BOTH checks had been taken from my account, severely overdrafting me. When we confronted the office, they told us that they needed proof of overdraft charges, and "just take the money out of the other account." No apologies or anything. In fact, they told us that this happens to at least one resident a month. Don't you think you should fix the problem''' I get so mad just typing all of this. Plainview has the most unprofessional and unorganized office staff I have ever dealth with, and I would definitely NOT recommend this complex to anyone. We are moving to the competitors across the street in November, and I will not miss this place one bit. DO NOT SIGN WITH PLAINVIEW!!! YOU WILL BE MAKING A HUGE MISTAKE!!!
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