I am disgusted by the lack of customer service and morale of this company. I moved here a few months ago and ever since day one I have had nothing but problems. Do not let the nice neighborhood and great location fool you. The apartments are run down, outdated and need painting. The drain in my kitchen and bathroom have been clogged, the dishwasher rack is broke, the garbage diposal does not work and it has yet to be fixed. The management and staff are clearly unorganized and unsympathtic to any needs or concerns. I'm not surprised since their management turnover is so high. I have dealt with three different managers during the three months I have lived here. I strongly recommend not moving here.

User Responses
From: Anonymous	Date: 03/10/2009
What is so sad- is that it's not just the local staff that appears to be incompetent. The main office is just as bad. Everyone is always friendly - but completely ineffective. It just baffles me. I finally had to email the CEO to get a maintenance request fixed (since it had been 4 months, and I was getting no where either locally nor at the Denver office). Perhaps the newest crew in the local office will make a difference? I will cross my fingers, but I'm not holding my breath.

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