Southgate Apartments
10960 Southgate Manor Drive, Louisville, KY 40229
502-212-4858  WEBSITE save favorite
AVERAGE RATING
recommended by:
56%

overall rating:
3.4
3.6
3.61 Parking:
3.4
3.44 Maintenance:
3.4
3.44 Construction:
3.2
3.25 Noise:
3.4
3.36 Grounds:
3.7
3.67 Safety:
3.4
3.39 Office Staff:
< | >

Terrible apartments, terrible staff, terrible place!

From: unhappyrenter20091978
Date posted: 1/8/2009
Years at this apartment: 2007 - 2009
 
I am going on living here for a year and thank goodness and I can finally leave soon. My stay here has been a living Hell. The staff is all about mid-30s and mid 40s but are amazingly immature for their age. They see their job as a little game and I cannot believe how many things they are capable of screwing up. When I moved in, I was told I would pay 645 a month for a one bedroom on the first floor and would be 8 per person per month for water, plus all the electric. When I arrived, I was told that my unit was unvailable and I would have to move into a 3rd story apartment and pay 695. Then I got my water bill and you actually pay 26.00 per person per month. On top of that, I had to pay gas since I had a third story apt. Then I found out that they charged me TWICE for my dog rather than once and it took me a week to agree to refund me the money. Also, the fitness center is supposed to be open 24/7 but I can telyou that they constanly lock it up and the equipment never works. The worst thing was when I had no heat in my apt and it quit workign during the afternoon but maintenence didnt show up. I called the emergency maintenence line but they stil did not show up and I had to pay out of pocket to hire someone to fix it. I never got an apology and the manager said they were too busy to fix it.

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 1 of 5
Safety: 1 of 5
Office Staff:
1 of 5
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