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The Park at Hurstbourne Apartments

5555 Big Ben Drive, Louisville, KY 40291
50%
90
Reviews
50%
Apartment Rating
54%
City Average
07/10/14
Resident

I have been at the park at hurstborne for 3 going on 4 years. We have lived in a 3 bedroom 2 full bath apartment and it has been great!!!! No other apartment complex has an indoor and outdoor pool, indoor… Full Review ▶

05/24/14
Resident

I've been at The Park at Hurstbourne since 2003. The grounds here are beautiful and there have been many improvements in the last year. The management is the best yet. Our apartment complex manager, April Douglas, as been very attentive to… Full Review ▶

04/11/14
Resident

I have lived at the Park at Hurstbourne for 3 years. I couldn't be any happier with where I live. As with any large apartment complex there will always be some kind of "issues" or updating that could be made but… Full Review ▶

03/19/14
Resident

This place is awful. Do not rent here..unsafe,extremley unsafe. Rude staff disgusting grounds Full Review ▶

03/18/14
Resident

I have been here 6 years. I am happy with the manager now! The groceries pick up trash and dog feces, that, lazy residents, won't. I think it's sad. The residents need to care about their home as,I consider this, my… Full Review ▶

03/17/14
Resident

I have lived at the park at hurstbourne three different times over the last 20 years. I have probably stayed a total of 7-years during that time. It amazes me the things people put on this site. most of it trash… Full Review ▶

03/06/14
Prospective Resident

I won't be moving into the apartments here. After a visit, I was convinced that I would be moving in as soon as possible. It's exactly what we're looking for on the surface. It's got a decent-sized dog park, it's got… Full Review ▶

03/05/14
Resident

The staff is very courteous and professional.A lovely place to live with alot of extra goodies. I would recommend the complex to friends.The club is awesome. Full Review ▶

02/21/14
Resident

Full Review ▶

01/08/14
Resident

I have lived here at The Park at Hurstbourne for approximately two years and six months. I love living here in this fantastic community. The amenities are the best in Louisville with an indoor swimming pool plus a brand new Varsity… Full Review ▶

10/01/13
Resident

Not every place is perfect and we could find fault with just about any where we live I have lived here 2 years with my 2children and I have always felt safe. In my building we all come from different incomes,… Full Review ▶

05/15/13
Resident

I have been at this complex for almost two years. While there are some definite good qualities about it, I am more than ready to move out. Pros: The rent is relatively cheap for the area. The grounds are kept up… Full Review ▶

04/16/13
Resident

After reading some of the reviews on this website, I was appalled. I can't believe some of the things people are saying about the place I have called home for the past 7 years. It really offends me to hear my… Full Review ▶

04/15/13
Resident

I moved in last year, and I wasn't impressed when I moved in. They showed me a completely different apartment, and the one I have is stingy. The walls are easily marked up, my neighbors are really loud during all hours… Full Review ▶

02/17/13
Resident

I live at The Park at Hurstbourne in one of their townhomes and it was an HORRIBLE experience. When I first moved in maintenance came in with their keys and stole over $4000 worth of clothes and shoes so I had… Full Review ▶

01/22/13
Resident

This place is fantastic except for the terrible fire hazards. The grounds are decent, it's very safe, the woods are beautiful, the rooms are a great size, the amenities are nice. But if you want to be safe, DO NOT move… Full Review ▶

12/04/12
Resident

I was disappointed the day we moved in. I only chose to live here because I had 3 options and the other two fell threw, this was one of the options only because they accept bigger dogs and twe liked the… Full Review ▶

09/22/12
Resident

If you are considering moving to The Park at Hurstbourne think again. There is a reason that the reviews and ratings on here are so low. I moved to this apartment complex in 2011 because I was relocating to Louisville for… Full Review ▶

Manager Response
09/06/12
Resident

The worst place I have ever lived. Two fires in six months, bad wiring, and worse service. Full Review ▶

08/29/12
Resident

I've lived at The Park for a couple years now and at first I really enjoyed it. Then I had neighbors that were throwing their drug baggies, dead animals, cigarette butts, and beer cans from their balcony onto the grounds below.… Full Review ▶

07/16/12
Resident

I lived here under to GM's and 2 owners and I have to say both treated me with the utmost kindness and respect and took care of my needs and the needs of my apartment. Things that needed to be taking… Full Review ▶

07/15/12
Resident

Horrible place to live, Just to start off I'm still a renter from this so called apartment complex. More like the projects. Now where to start from the parking lot that's lit to attract gangsters and thugs to all the very… Full Review ▶

07/08/12
Resident

I am not an employee of Park at Hurstbourne. I am a true tenant. Please read if you want an objective, honest opinion of what it's like to live here. I am shocked and surprised at some of the reviews on… Full Review ▶

07/02/12
Resident

These apartments are beautiful thanks to the one good groundskeeper the office is horrible. None of the women are professional in the way they act or dress. One even looks like she could be purchased for a date. The people living… Full Review ▶

04/29/12
Resident

We first moved in a few years ago and it seemed okay. Nothing great but nothing bad. The first six months was great for us and for our two children. Over the next year, it went from okay to bad. Rising… Full Review ▶

02/11/12
Resident

There was mold in are apartment made me and my wife sick. It was really cold in the winter and hot in the summer with the ac running . Steps where nasty and hallways Full Review ▶

01/28/12
Resident

I have lived in the park since 2007. The dog poo is ongoing problem as always will be. Where there is a large number of ppl, comes large dog lovers. Btw..we are one of the largest in the city. Dog poo… Full Review ▶

01/26/12
Resident

You've heard of large cities that have Chinatown or Germantown, etc., well come visit The Park at Hurstbourne (Park should be replaced w/CrackHouse) & you have successfully made a visit through Louisville's Cracktown. Punk Thugs & Crime in every direction. Electrical… Full Review ▶

01/12/12
Prospective Resident

Transfering to Louisville soon and looked at many apts in the area. The staff was friendly and knowledgeable compared to other places. Their prices are also better than other complex's. Becky/leasing agent has been very helpful during our transition and can't… Full Review ▶

Manager Response
09/30/11
Resident

I've been living here for over four years and I just love it! The staff is very hands on and always fast to fix anything I need. I never had a problem with neighbors in fact I met some great friends… Full Review ▶

09/29/11
Resident

We were fooled from the start! We chose this place because of location. I had heard about the crime, fires and lack of maintance..but..did not listen. We were taken to a model show apartment...should have known from the start! The young… Full Review ▶

Manager Response
09/28/11
Resident

I moved into an apartment that looked nothing like the model apartment we had chosen. The carpet was old and faded,and the windows had cracks in them that let in cold air 24/7. The bathroom constantly smelled musty and of ciggarette… Full Review ▶

Manager Response
09/16/11
Resident

I Moved to Park At Hurstbourne in May of 2009. Nothing but hoodlums there, noisy neighbors running up stairs. Racoons everywhere!!! But what was the worst , and made me leave.... with in a one month span 2 burglaries happened within… Full Review ▶

Manager Response
07/29/11
Resident

Come on and move in! If you like pot smoking hoodlums hanging outside of your apartment building, MOVE IN! If you like having the neighbor across the hall from you partying every week night until seven in the morning, MOVE IN!… Full Review ▶

Manager Response
07/28/11
Resident

We just moved out of here after a year. A week after signing another one year lease my apartment was broken into at 3 am and I was held at gunpoint, while two men stole everything in my house. Do not… Full Review ▶

Manager Response
07/11/11
Resident

This is one of the worst places I have ever lived, I never feel safe Kids are running around all the time women hanging out on the walk way braiding eachothers hair smoking pot, dog crap everywhere and i mean everywhere.… Full Review ▶

04/03/11
Resident

I have lived here for about 3 years my lease is up and i got a notice on the door about my renewal. Its going up $25.00 but i wish they would renovate something for the increase. I will stay because… Full Review ▶

02/05/11
Resident

They really sold the place, totally had me fooled until it was too late to back out... The website highlights features that make the place look upscale and well kept, but reality begs to differ. When I was shown an apartment… Full Review ▶

12/22/10
Prospective Resident

I have had numerous friends who have rented from here. I have visited friends on several occasions. It is absolutely disgusting and horrendous. Any positive post is clearly coming from management who waste their time on this website than fixing problems.… Full Review ▶

06/06/10
Resident

Me and my husband have lived here 3 years and plan on staying. We don't have any complaints. The maintenance is always responsive when we had a problem, which were few. The grounds are kept up, cutting grass regularly, and I… Full Review ▶

05/26/10
Resident

I've been here for over a year and hope to be able to stay. The employees here are friendly and helpful. I love the year-round pool. Nice to have 24 hour maintenance. The dog "poo" is a problem, but I've noticed… Full Review ▶

02/18/10
Resident

I made the mistake of moving here and as soon as my lease is up I am moving far far away! The hallways smell like dog poop and the carpets are stained with it. They hardly ever fix the lights in… Full Review ▶

01/17/10
Resident

My name is Craig and I have lived here for 3 years and getting ready to renew my lease. I love the office staff here and the maintenance here is amazing. Whenever I have had a problem which was few and… Full Review ▶

01/16/10
Resident

There is no way someone is writting good reviews about this apartment complex. To be honest we have to be reponsible and learn from our mistakes. Truly if anyone wanted to break their lease, all they need is a camera and… Full Review ▶

11/20/09
Resident

When we first looked at this property, we thought the model looked really decent. Then, once we moved in, the excitment really began! Within the first few months, our neighbors got arrested for drugs and kicked out, then another neighbor was… Full Review ▶

08/01/09
Prospective Resident

During my apartment search in the Louisville area, this was the first apartment that I toured. The pictures on the various apartment search website all looked decent. I was hesitant to even look at the inside of an apartment after driving… Full Review ▶

07/30/09
Resident

My girlfriend and I lived at this facility for a year. Within that year we had to call the cops on our neighbor upstairs for beating his girlfriend, and when the cops got there, they walked up the stairs and then… Full Review ▶

03/24/09
Resident

Some of these are crazy. I know you can't please everyone but some of these are just plain nuts. My time here has been very nice. My problems have been fixed quickly. The staff has been helpful and very professional. I… Full Review ▶

03/14/09
Resident

I was at this place for a year. It started off very very well. No problems at all, i guess i was in one of the better buildings. I see a lot of good posts that talk about security. Where was… Full Review ▶

01/29/09
Resident

I have lived in this facility since 2006. I moved here during a time of transition after living in a house and going through a divorce with my daughter. The staff at Park at Hurstbourne made sure I was comfortable and… Full Review ▶

01/24/09
Resident

My wife and I have lived here for over 5 years now. We just recently signed another years lease with the complex. Through the years the office staff has always been professional and courteous to us. When we have encountered problems,… Full Review ▶

01/23/09
Prospective Resident

I recently went to this community to view a townhome. My daughter lives there and recommended that I check out The Park of Hurstbourne to call it my community. I was amazed by the professional service I recieved by the staff… Full Review ▶

01/23/09
Resident

I like these apartments and I am trying to get my friends to move in the complex with me. I have a nice 1 bedroom my boyfriend and I made really nice. We had fun decorating it! They have a really… Full Review ▶

01/23/09
Resident

I think these apartments are worth the money! My apartment is very roomy and if you fix it up and paint it they are WELL worth the money! They offer evening security and a FREE HEALTH Club! The health club is… Full Review ▶

01/20/09
Resident

Horrible place to live. Was showed one unit and got moved into another which was WAY BELOW the standard of the one shown. Staff are good at promises, but bad at getting things done, will promise the world, don't get taken… Full Review ▶

01/15/09
Resident

We came to this complex in hopes that everything was going to be awsome. It was not at all awsome. The apartment we lived in seemed like it was going to cave in and fall down, or maybe catch on fire.… Full Review ▶

01/08/09
Resident

After being stuck in this apt for a year, I wouldn't recommend it except one of my worst enemies. The staff is great at nothing but lip service when you have a problem. We were shown one apartment when we were… Full Review ▶

12/16/08
Resident

Move here if you like to live below a meth lab, fear for your safety, feel like you're living in the hood, Enjoy getting your car sat on, or enjoy your car getting broke into. Also consider if you like alot… Full Review ▶

10/26/08
Resident

I live here with another family member and I am in the process of moving into my own place. We have had problems living here like when we moved here our apartment had roaches they fixed this problem and the maintance… Full Review ▶

10/24/08
Resident

I lived there for about 6 months with my boyfriend, the management team is addicted to drugs, and let their dealers work there. When lived there the Varsity Club owner was even dealing !! Be wary of letting your kids go… Full Review ▶

10/23/08
Resident

My friends and I lived here during college and we sure had our fair share of problems. They were often not taken care of at all let alone in a timely manner. We lived on the 3rd floor and one day… Full Review ▶

08/09/08
Resident

I have lived here for about a year and in the process of looking for another place to live. The staff is very nice and helpful, but in the lenientcy is allowing some characters i don't really agree with into the… Full Review ▶

07/22/08
Resident

I've been living at this facility for almost two years now and let me say that this is the last year I will be here. This is the worst apartment complex ever, especially for the area that it's in. The apartments… Full Review ▶

07/02/08
Resident

Since living here for 2 years i fear for my childrens safety as well as my own. Large crowds of teenagers have have threatened me at night while going to my car. My car has been scratched from the rear to… Full Review ▶

07/01/08
Resident

This apartment complex {like most} has it's challenges, but our overall experience living at the Park at Hurstbourne was a good one. The problem with most apartment dwellers is that they expect too much too soon from the management & staff… Full Review ▶

06/30/08
Resident

I have lived at the Park at Hurstbourne for over 3 years now. To be fair I personally had issues with pipes busting and flooding and backed up sewage. With that said they seemed to be very responsive when I called… Full Review ▶

06/29/08
Resident

I have lived here for almost 2 years and I can't imagine having as much trouble as some of these reviews say. The ladies in the office have always been sweet and very upbeat. They take care of my maintenance requests… Full Review ▶

04/28/08
Resident

I should have known not to live here from even before move in when the staff lost our application and gave our apartment away (they said we had cancelled-NO). We were desperate to move so did so anyways. They apartment was… Full Review ▶

04/01/08
Resident

I have lived here for a little over a year. I don't know where to start. Immediately after we moved in the maintenance team (if you can call it that) had to replace our stove because they gave us an apartment… Full Review ▶

03/13/08
Resident

I have lived at Park at Hurstbourne for 2 years now and i totally disagree with the people who rate this as the worst place to live, i have not had any problems with the staff the grounds or the building.… Full Review ▶

09/13/07
Resident

I am glad to have the opportunity to live in such a great location! Everything is good there to include my neighbors and the noise level is good. I have lived there for about a week and had a peaceful night… Full Review ▶

08/22/07
Resident

i've lived here for over 2 years and love it it. i've had my ups and downs here but you will get that anywhere you go to. i've had a lot my ups then downs here. i went from a 1… Full Review ▶

08/16/07
Resident

The grounds are pretty. But the residents do not clean up after their animals. Large staff turnover. Hate the noise in the halls. The springs on the outside doors are too tight & they slam hard enough to make you jump.… Full Review ▶

07/31/07
Resident

Let's start with the only positive thing I can say about these apts and that is the fact that the outside looks nice. Moving forward, living here is honestly hell! I hate the fact that I go to work everyday to… Full Review ▶

07/01/07
Resident

this was the most disgusting hellhole i ever had the misfortune of living in. it looked nice enough when i came to view the place, but after living there one week i relised what a huge mistake i made. im not… Full Review ▶

04/25/07
Resident

I lived at this complex for a little over 2 years and was unhappy for almost the entire time. The biggest complaint that I had was not feeling safe walking outside my building. I was a single female living alone at… Full Review ▶

03/28/07
Resident

I have lived here for 10 months and I can confirm that all of the problems other people have mentioned in their reviews definitely exist at this complex. The police and/or fire department are here at least once a week. On… Full Review ▶

03/28/07
Resident

I lived here for 2 years, I recenelty moved out after the apartment next door caught on fire. I spoke to Michelle the manager about letting us out of our lease 12 days early because of the smoke damage and the… Full Review ▶

03/19/07
Resident

I moved into my apartment a few years ago and I absolutely love it! I am an a huge one bedroom with a den and it is bigger than most the houses I have been looking at and a heck of… Full Review ▶

02/27/07
Resident

I had a 12 month lease at The Park at Hurstebourne. During that time my car got broken into, my apartment was broken into and a friend of mine, which was a security guard was shot at during an attempted break… Full Review ▶

01/15/07
Resident

Just the most incompetent administrators you could ever imagine....they cut off our electrictity after we had went up to the office to talk about/pay the bill. Before going home for christmas we payed Januarys on the 19th of December. On the… Full Review ▶

12/19/06
Resident

VERY UNSAFE APARTMENTS! Police called daily into neighborhood, drug raids, fights. Scared to leave apartment have been harassed by -------- men outside. Boyfriend was jumped for no reason in daytime. Dirty, filthy apartments dog pile up INSIDE apartment hallways! HORRIBLE!!! Full Review ▶

12/11/06
Resident

I moved into this community in April 06. I have paid my rent/utilities on time each and every month since day one. In return for that, I have had 7 (yes, seven) major water invasions in my apartment. These water issues… Full Review ▶

09/18/06
Resident

dont do it, our apartment looked nice when me moved in but then stuff just contuned to happen, out doorknob fell off the bedroom door!! Then all of out closet doors have come off the track, our washiner will not feed… Full Review ▶

08/31/06
Resident

They lied about how much the gas bill would be. When I was looking at the apartments, they said that the gas bill would run $25/a month. This never happern the bill was $190. This beat the purpose of me trying… Full Review ▶

08/11/06
Resident

i have lived at park at hurstborne for 1 year now..

i have not had any of the problems that others have mentioned.. if fact they dont excist as far as i am concerned.

the office staff have been super to… Full Review ▶

07/24/06
Resident

It is in your best interest not to rent from this company. The management is dishonest and the living conditions are horrible. I moved in with excellant credit and now they are saying I owe them $400 for carpet!!! Not to… Full Review ▶

02/25/06
Resident

OH Where to start, first there is the issue of Dog Feces EVREYWHERE, I have called numerous times and once spoke with Jack Medford the Property Management owner, very nice man who helped the problem for a short time. But it… Full Review ▶

08/31/05
Resident

It seemed like a great deal for the square footage, but in this case, you don't get what you pay for. For the amount of rent charged (upwards of $900-$1000) you would expect some upkeep of the units. Not here. The… Full Review ▶

04/03/05
Resident

They have a nice Varsity club with basketball, pool, etc.. but the service and management sucks! We have to call 10 million times before someone comes and actually does something, you have to pay them for cable even in if you… Full Review ▶

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