Marx Cromer Warehouse Flats
842 Monmouth Street,
Newport,
KY
41017
513-681-3400 save favorite
513-681-3400 save favorite
AVERAGE RATING
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Unavailable Staff and Astronomical Heating Bill
From: -Anonymous-Date posted: 8/12/2009
Years at this apartment: 2008 - 2009
The Middle Earth staff are unprofessional and unhelpful. After getting no answer to my repeated phone calls/messages over a 3 week period, I drove to the address listed as their offices but could not find any offices at that address. I called them and left another message saying I was looking for the offices so I could talk to someone and I only received an unhelpful email response a couple days later. I still do not know where their offices are.
They only have 2-3 maintenance men who cover all of their buildings, not just the Marx Cromer building, which means they do everything they can on the front end to get out of sending a maintenance man.
I have one of the smallest units in the building and my heating bill reached over $300 and that was while keeping it at an unbearable 60 degrees. The staff were again unhelpful and unreachable.
I loved this apartment and the location, but am eager to move out as soon as possible. I am only staying in the area 6 more months, but it is still definitely worth the effort to move as soon as my lease is up.
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