I moved in the apartment last summer and got out this summer.
The apartment is old and smells strange. Window glasses were broken and
the blinds were not working. After a whole year waiting, no one comes to
replace the blinds. Since they put the apartment at a lower price and I
accepted, and I REGRETTED that I made the decision.

The complex is pretty loud and noisy during the weekends. The management
is just a joke. They promised to send my deposit back in Aug but I just
got it today after 4 months waiting. Even though I cleaned the apartment thoroughly
when I moved out, and the guy who was checking the apartment said it is ok, they
deducted 80% of the deposit. If you average things out, you will have to pay
$80 more.

The gate is another joke. Go and take a look yourself and don't make the
make the same mistake as I made. Read other people's reviews before you act,
believe me, most people are telling the truth.

User Responses
From: muckraker	Date: 12/09/2008
If they didn't inform you *WHY* they hadn't given your deposit back within a month, you have a legal right to have all of it returned to you. Let them know that you know this. They do this to *everyone* and it's ILLEGAL.
From: Anonymous	Date: 03/27/2009
i don't even understand the point of the gate anymore. it's ALWAYS broken. and even if it wasn't... all the walkthrough gates are always broken.
From: manageroakbrook	Date: 11/11/2009
Hey Anonymous! Thank you so much for staying with us for a year! We appreciate you taking the time out of your day to write a review about Oakbrook Apartments. We take these reviews very seriously and use them as tools for improvement. I apologize that you were unhappy with your apartment at move in. We do our best to ensure all of our residents have a pleasant experience at move in and are happy with their new home. In regards to your other concerns: since the majority of our residents are college students, the noise is more apparent than in other communities that do not have students. However, please remember that we do have a courtesy officer that lives on site and is available for you 24/7. You can reach him after hours by contacting the office which will send you through to the answering service. From there, they can relay a message to him and have him dispatched. Hopefully this will help you to resolve the noise issue that you referred to. I understand your frustration with not receiving your move out statement. We work very hard to get the statements out promptly. The move out charges you are referring to are standard deductions that every resident encounters and is outlined in the lease. If you have any questions about charges that you feel were unfairly assessed to you, please contact me so we can work together to get to a solution on these! In reference to the gate, I can certainly relate and understand the frustration that our residents encounter with this. We work very promptly to fix the front gate when it is broken. Our hope is that the steep fine that is assessed for breaking the gate will deter people from breaking the gate. The walk gate is also a similar issue. In the future, if you notice the gate is broken, please contact the office promptly so we can ensure to have the contractors come out. I regret that I was unable to help you when you were living here. We always encourage our residents to express their concerns! Regards, Mandi

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