Carlyle

Response to the complainers!

From: Getreality1981
Date posted: 6/8/2006
Years at this apartment: 2001-01-01 - 2006-01-01
4 responses

I would like to express my disappointment with the people who wrote these negative remarks.

Let me start by asking you a question; do you have any idea what the city of Gretna experienced during Hurricane Katrina' Well if you think it was a minor rain storm, you are wrong! Katrina did unimaginable damage to the our city (as well as many others).

And as a result of a very destructive Hurricane Katrina, Carlyle Apartments (like ALL other apartments and most homes in our area) suffered extensively! Yes I realize our city looks wonderful now! And so does Carlyle Apartments!!! It has taken the time, effort, blood, sweat and tears of many people to bring our apartment complex back to it's original condition.

You would think that good people who are trying to rebuild their damaged, condemned and destroyed homes and lives would be appreciative of the fine job that the management team has done.

These people are dealing with many displaced and damaged people.

They are answering thousands of phone calls a week (hence the continuous busy signals when you try to call) and somehow still manage to move many people into repaired apartments on a constant basis.

All of this is done by a truly exceptional staff.

I am shocked that you would instead complain about leaking toilets, screen doors and swimming pools when you have a home to live in.

Be it a temporary or permanent situation you ought to be thankful, and not feel taken advantage of.

There were and still are many people, even now, who are living in their cars or just trying to make due at a friend or family's home.

You should understand that Carlyle has gone through a very dramatic year.

Maybe you should take some time and visit other complexes in the area.

You will see that little or no work has been done to date.

Yes, it will take time for it to be completely back to 100% but I believe that like me, you were informed that it was still under construction when you signed your lease and you were also taken into your apartment before the lease signing to do a ''walk through''.

You had the option to back out with no penalties and receive your full deposit in return if I am correct.

Look, the point is that no one is forcing you to stay.

There are MANY and I mean MANY others who would be gracious and grateful to have a home and as far as I can see, you are taking that option from them.

I have been a resident at Carlyle since 2001 and have since returned after the repairs were completed in my apartment.

I am nothing but grateful to the staff and management team for getting me back into my home so that I can try to get my life back to the way it was.

I suggest that you act the same.

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