The Terraces at Metairie

Ignored by Management From: -Anonymous- Date posted: 7/21/2008 Years at this apartment: 2008 - 2008   This is a follow-up to my last post. July 21, 2008 Carl ----- --- ------- A-e Gonzales, LA 70737 -------@-------.com RE: Overcharge of App Fee / 2nd Notice Terrace Management, On July 15th I used my debit card to pay for an application fee. When I spoke to the manager (Angel), she said that she would put the $45.00 charge on my card since I was working and unable to come into the office. She never once spoke of any surcharges I would incur while using my card. The next day I noticed that a charge in the amount of $ 69.50 was placed on my card. When I called to question her about the unfair fee, she said Look, I declined your application and threw it in the garbage too bad . The actions of Angel and the Terraces Management was predatory and illegal. Based on the agreement I signed, my card should have actually been charged $ 47.35 instead of $ 67.95. I expect a prompt refund in the amount of $ 20.60 to be retuned to me immediately. Carl ----- CC: Better Business Bureau Chanel 6 WDSU/ Consumer Advocates - attn. Richard Angelico ApartmentRatings.com

Recommended: NO Overall Rating

Parking: Maintenance: Construction: Noise:

Grounds: Safety: Office Staff:

I'm the author!

Lived here?

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

Negotiating with Your Landlord After Damage Occurs - Aug 25    What to Do if You Lose Your Apartment Key - Aug 18    How to Get Yourself Off of a Renter's Blacklist - Aug 11    Asking for References from Your Old Landlords - Aug 04    Is Your Rent Control Landlord Trying to Force You Out? - Jul 28    10 Things Smart Renters Know About Apartment Hunting    How to Break Your Lease Legally