Ignored by Management
From:
-Anonymous-
Date posted:
7/21/2008
Years at this apartment:
2008
-
2008
This is a follow-up to my last post.
July 21, 2008
Carl ----- --- ------- A-e Gonzales, LA 70737 -------@-------.com
RE: Overcharge of App Fee / 2nd Notice
Terrace Management, On July 15th I used my debit card to pay for an application fee. When I spoke to the manager (Angel), she said that she would put the $45.00 charge on my card since I was working and unable to come into the office. She never once spoke of any surcharges I would incur while using my card. The next day I noticed that a charge in the amount of $ 69.50 was placed on my card. When I called to question her about the unfair fee, she said Look, I declined your application and threw it in the garbage too bad . The actions of Angel and the Terraces Management was predatory and illegal. Based on the agreement I signed, my card should have actually been charged $ 47.35 instead of $ 67.95. I expect a prompt refund in the amount of $ 20.60 to be retuned to me immediately.
Carl ----- CC: Better Business Bureau Chanel 6 WDSU/ Consumer Advocates - attn. Richard Angelico ApartmentRatings.com
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