Mill Valley Estates New Luxury

Mill Valley Estates New Luxury is recommended by:
18.0%
Overall Rating
2.35 out 5
Parking:
2.47 of 5
Maintenance:
2.24 of 5
Construction: 2.12 of 5
Noise:
2.24 of 5
Grounds: 2.94 of 5
Safety: 1.76 of 5
Office Staff:
2.12 of 5

420 Riverglade Dr
Amherst, MA 01002
413-253-7377
*  
*  
* Save to favorites

< | >
Yo!
 

I wouldn't recommend this place

From: bubby08
Date posted: 7/4/2008
Years at this apartment: 2007 - 2008
User Response is available. 2 responses

 
My roommates and I lived in a 3-bedroom near the front of the complex, which is supposedly better maintained than the rear buildings (including Section 8).

Parking - There is enough parking generally speaking, however during high volume visitation days (ie: Superbowl, etc) we were unable to find parking spots near our building. Management can't seem to figure out how to properly enforce any parking policies including those for snow and parking permits. Speed bumps on the road are way too large and damage lower-riding cars at slow speeds.

Noise - Usually okay where we lived. However, when visiting the rear of the complex I noticed that the noise was much more of an issue.

Grounds - Nothing special. Some open grassy areas to play in. They primp up around open house time.

Safety - The parking lots are not well lit, and neither are the wooded areas behind apartments. No strong presence from security at all. Some registered sex offenders in the complex (which houses a preschool/daycare, as well as many MANY families with children of all ages).

Construction - Dishwasher, blinds, terrible - even after maintenance. The rest is cheap stock apartment setup.

Maintenance - Response was at least a few days (maybe due to management/staff''), regardless of the issue, which included a broken refrigerator at one point!! However, the maintenance staff was extremely friendly when they did arrive. Our hallway also flooded due to steam, molded, and so did the foyer of our apartment. Other surrounding student complexes send maintenance out the day of.

Staff/Management - AWFUL. We resided in Mill Valley through a change in management and staff, and both sets were terrible. We had constant battles with the office due to poor bookkeeping, received a rainforest's worth of useless/redundant flyers, and all complaints went unanswered. They are disorganized and inconsistent. They have trouble clearly making and enforcing any type of policy, from garbage to smoking in hallways to parking. The staff is sometimes friendly but most times rude, and they don't keep consistent office hours... on multiple occasions the office has been closed up to two hours too early.

Bugs - silverfish. a lot of them.

The apartments are quite spacious and the place is generally prettier than other complexes in the area, but if you're looking for management that is caring and responsive, look elsewhere. Also, the complex lacks upkeep, noise control, and safety more and more the further you go down the road - keep that in mind when looking at this place. lGjq8RUBjvsZjkb5ueji

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 2 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 2 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: bubby08 Date: 07/31/2008
What kind of finger-pointing are you talking about? Knowing all of the facts?? Fact: I had an unsatisfactory experience. Fact: Apartment complex reviews are entirely based on tenants' experiences. Fact: This is an honest and fair depiction of such. Maybe you should reserve your own personal judgment instead of anonymously attacking the author of a legitimate review.
From: Anonymous Date: 07/31/2008
It always amazes me the opinions of any person who sits in judgement of another without really knowing all of the facts and to those who contribute to their own misery. Remember...when you are pointing a finger at someone there are always 3 more pointing back at YOU.
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

   Free estimates on moving trucks      Free quotes on movers
What's New On OH MY APARTMENT

   Negotiating with Your Landlord After Damage Occurs - Aug 25
   What to Do if You Lose Your Apartment Key - Aug 18
   How to Get Yourself Off of a Renter's Blacklist - Aug 11
   Asking for References from Your Old Landlords - Aug 04
   Is Your Rent Control Landlord Trying to Force You Out? - Jul 28
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Mill Valley Estates New Luxury
          Amherst apartments

Apartment Ratings Nationwide