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At first our realtor seemed great and he showed us a great apartment. But, once he got our money it was like we didnt exist, and getting ahold of our realtor was impossible. It was 4 days before we moved into our apartment that he finally answered our growing list of questions. We ended up getting the keys from our landlord because the realtor couldn't get his S%@t together.
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Manager's Response
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From:
Manager
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Date: 05/15/2006
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This would be a rare occurance with the highly qualified staff at BRW. Surely, the actions of this realtor should have been brought to the attention of management. We do not stand for the poor example of customer service and, if true, send our deepest regret to this resident.
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