Boston Realty Works Incorporated
252 Newbury St Fl 2, Boston, MA 02116
617-424-1600  save favorite
AVERAGE RATING
recommended by:
31%

overall rating:
2.3
2.1
2.09 Parking:
2.5
2.51 Maintenance:
2.5
2.47 Construction:
2.6
2.56 Noise:
2.5
2.54 Grounds:
2.8
2.79 Safety:
2.2
2.18 Office Staff:
< | >

pleasantly surprised

From: bosnewbie
Date posted: 4/2/2009
Years at this apartment: 2009 - 2009
User Response is available. 2 responses
 
moved to boston recently and had doubts working with brw, i was recommended to them by a good friend of mine, despite the reviews, they have turned their work ethics around, and i was moved in withing 3 days. office and customer service was improved and accommodating, will refer and use them again!

Recommended: YES
Overall Rating
5 out of 5
Parking:
3 of 5
Maintenance:
5 of 5
Construction: 4 of 5
Noise:
4 of 5
Grounds: 5 of 5
Safety: 5 of 5
Office Staff:
5 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 04/15/2009
Hmmm. BRW can't even fake positive reviews very well... BRW doesn't have any positive reviews for years and then they have two very similar positive reviews within three days right before the summer rental season starts. I wonder who posted those "reviews". As everyone in Boston knows, BRW is known for terrible customer service, overcharging customers and questionable ethics.
From: Boston_Realty_Works_Is_Terrible Date: 04/23/2009
I agree with the anonymous poster above. BRW is truly a terrible company, and the recent reviews are mighty fishy. Listen, I dislike this company so much that I still check their reviews, even though I don't live in one of their buildings anymore, because I don't want anyone else to be exposed to their sleaze. BTW, on the review from Bosnewbie, they say that they are new to Boston, but that BRW has improved. I suppose that they mean that BRW has improved from what the reviews said, but it sure sounds a lot like a BRW employee not thinking their comments all the way through. Long story short: Don't be fooled, or don't say you weren't warned.
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