My husband I are apartment hunting and a co-worker recommended Landmark. We toured Landmark a few years ago and liked it. So I called Landmark's management to get pricing. I spoke with Shane Baron, who was VERY rude and assumed I was a competitor "shopping" him for apartment rates.
When Shane gave me the apartment info I was looking, after giving him my name, email address, phone number, current residence, and first born child, I let him go, and not even 2 minutes later he called me at my work and accused me of being a spy from another apartment building. He said he called my apartment building and they said I wasn't a resident. The nerve!!!!
If that's how they want to treat potential residents in this economy - good luck to them. I will never call or look at any building under Abbey Residential Management ever again.

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