Phillips Street Realty
57 Phillips St, Boston, MA 02114
617-720-1018  save favorite
AVERAGE RATING
recommended by:
54%

overall rating:
2.0
2.7
2.67 Parking:
2.2
2.17 Maintenance:
2.0
2.0 Construction:
3.2
3.17 Noise:
2.3
2.33 Grounds:
2.7
2.67 Safety:
2.3
2.33 Office Staff:
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Avoid at all costs!

From: Penelope521
Date posted: 10/16/2009
Years at this apartment: 2007 - 2009
 
I recently moved out of a property that was managed by the Mark Alexander, etc. It was a terrible experience. They were both nice and personable--until after I signed my lease. Here are some reasons why I would NOT recommend renting a property from this company:

(1) The person who was supposed to let me in on my move-in date forgot/didn't show up on time so I had to wait with my movers until someone came
(2) When someone from the management company finally arrived to let me in--oops! They forgot to do a check after the last tenants--who left the unit a mess.
(3) They never started/completed repairs. There was a rotting door frame in the unit when I moved in. They kept telling me they would take care of it. For months I called about getting it repaired. A year later--the door frame still isn't repaired!
(4) Mark Alexander forgot to show up for the final walk through. I finally left because I had a place to catch. He called me the next day and had the gall to ask me to return my keys ASAP (which I would've done had he showed up at the walk-through)
(5) They were late at returning my deposit by a good few months
(and didn't respond to any emails or calls I left after I vacated)

Don't be fooled my Mark Alexander's "I'm a Christian and I believe in dealing with people fairly" crap.

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
3 of 5
Grounds: 1 of 5
Safety: 1 of 5
Office Staff:
1 of 5
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