Hilltop Garden Apartments
47 Princeton St Bldg 2 # 209, Leominster, MA 01453
978-534-6349  save favorite
AVERAGE RATING
recommended by:
0%

overall rating:
1.6
2.6
2.62 Parking:
1.6
1.57 Maintenance:
2.0
2.05 Construction:
2.5
2.48 Noise:
1.9
1.86 Grounds:
2.0
2.0 Safety:
1.5
1.52 Office Staff:
< | >

A place where "Adminstration" are ALWAYS RIGHT!

From: -Anonymous-
Date posted: 5/4/2001
Years at this apartment: 2001 - 2001
 
Hello fellow apartment hunters.

I lived in this apartment for quite some time. I was amazed time and again by their philosophy where "The tenant is always WRONG, and PAIN in the NECK, while the "Administration" is ALWAYS RIGHT" huh! you won?t believe me until you read below.

1. In the winter of 2000 they changed the heating system. we were told it will be completed well before winter, actually we never got heat until late December. I called the office several times, and finally decided to hold the rent until my heating system start working. The General Manager come over to my apartment and she was yelling at me how people complain for not getting enough heat while the "Administration" has been supplying the required amount of heat by law. I was shocked by her answer that, I complained for NOT having HEAT while she slapped me for asking more heat.

2.Once on a weekend I got up to find that we had no hot water, we called the office the whole day to get hot water. Well the office is closed on week end, but the answering service kept telling us a plumber is in his way to fix it. The next day the General Manager called me and we had heated word exchange, she told me that they supply the required temperature hot water by law, but the tenants complain for not getting HOT water. I was surprised to hear that, when the tenants complain for not having a hot water, it is same as complaining for not having HOT HOT HOT water. Here is what she told me finally, she is from south Asia.

"The people in my country does not have any hot water and why are you people complaining for not having a hot water for one day'"

I will let you answer her question.

hope this helps.

Recommended: NO
Overall Rating
1 out of 5
Parking:
4 of 5
Maintenance:
1 of 5
Construction: 2 of 5
Noise:
3 of 5
Grounds: 1 of 5
Safety: 1 of 5
Office Staff:
1 of 5
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