#21,096 #5 #334

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Granada Highlands

211 Kennedy Drive, Malden, MA 02148
(341 Reviews)
$1,858 - $3,562/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 1 Bath

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2 Beds, 1.5 Baths

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2 Beds, 2 Baths

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3 Bedrooms

3 Beds, 1.5 Baths

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3 Beds, 2 Baths

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Studio

Studio, 1 Bath

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
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Granada Highlands Reviews

(341)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

kathleenwelch58@gmail.com

prospective ā€¢ Visited 2023

10/5/2023

I don't have a review to write I'm just wondering why nobody calls the a

I don't understand when I read about all these problems as I was looking for one bedroom apartment why somebody does not call the attorney general office and report this it's never going to get any better until somebody picks up the phone or everybodyā€¦Ā See More >
    Review Author Icon

    marinels

    Resident ā€¢ 2020 - 2021

    3/28/2021

    EDIT 3/28/2021: I wanted to add a few things to my originally review that is below. I was recently locked inside an elevator for about 30 minutes and had to call the fire department to get me out, following a week after another woman wasā€¦Ā See More >
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      anonymous

      Resident ā€¢ 2012 - 2014

      2/10/2021

      I could not wait to move out, the whole development is infested with rodents in the walls and mole. No amount of extermination is going to solve the problem. The place needs to be gutted to the studs. It's not worth the price they areā€¦Ā See More >
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        anonymous

        Resident ā€¢ 2020

        11/19/2020

        Lived here for less than a month in a 'newly renovated' apartment that we're paying good money for, and already there's a mice problem. My husband and I tried to figure out where they could be coming in from and we found multiple holes inā€¦Ā See More >
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          anonymous

          Resident ā€¢ 2011 - 2012

          6/15/2020

          An unclean place. The mold appeared in the walls, the borders of the roofs, and the insects filled the place. I got sick twice and entered the hospital. There is no cooperation from the administration and they are not interested in cleaning the place. Iā€¦Ā See More >
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            anonymous

            Resident ā€¢ 2018 - 2019

            10/3/2019

            Now know as Altitude Apartments ..I just moved in December 30, 2018, and I thought everything was going well. I pay my rent on time no violations. I literary go to work and come home and my daughter goes to school and comes home. Soā€¦Ā See More >
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              anonymous

              Resident ā€¢ 2015 - 2017

              7/31/2019

              This is the current ALTITUDE APTS. New name, old practices. Rude, rude, rude. Pray you don't need the office for anything. They don't like you. Tenants are the necessary evil to generate the income. Specially if you don't fit a certain profile, appearance, race, profession,ā€¦Ā See More >
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                anonymous

                Resident ā€¢ 2017 - 2018

                12/28/2018

                I love being on top of the hill here because of the great views from the top. Location, location, location! Altitude was here first, before all of the luxury places crammed by Route 1. I had a maintenance issue when my dishwasher stopped functioning, andā€¦Ā See More >
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                  anonymous

                  Resident ā€¢ 2017 - 2018

                  10/8/2018

                  If you want to live in a cockroach infested, mold-ridden, mice friendly home, where your car can get towed without notice, then this is the place for you! They are unresponsive to extreme sanitary issues (i.e., mold so bad where mushrooms are growing in theā€¦Ā See More >
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                    anonymous

                    Resident ā€¢ 2018

                    7/31/2018

                    Do not live here. I promise the location and price are not worth the headache of living here. Management is so nice when you are touring the complex, and then the moment you sign the lease they are incredibly unhelpful. Our apartment is infested withā€¦Ā See More >
                      Review Author Icon

                      iletam

                      Resident ā€¢ 2018

                      2/13/2018

                      This place is a complete s**t. I had worst experiences with the management. They tow your car for reasons that don't make sense and they don't even leave a note stating that the car was towed. The towing company charged me a f***ing $180 inā€¦Ā See More >
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                        bianca pine

                        Resident ā€¢ 2017 - 2018

                        1/15/2018

                        This place is a joke. The winter the heat doesn't work and then when it does it cranks up to 88 degrees even with the heat turned off. The plows do a half --- job, Cracks in the walls, the elevators are all expired andā€¦Ā See More >
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                          Sam G

                          Resident ā€¢ 2016 - 2017

                          12/8/2017

                          Living in Granada since 2016 and very happy to live here. Indoor play area, park and swimming pool are great entertainment for kids. Good neighborhood. Never found any maintenance issues. They Maintenance guys are very polite and responsive. management is also very helpful and NOTā€¦Ā See More >
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                            Ksuth

                            Resident ā€¢ 2016 - 2017

                            11/10/2017

                            Great place and great amenities! Parking is included. Heat and hot water included too. Leasing office is open 7 days a week. Safe gated community. Staff made the process easy, would definitely recommend!

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                              Rosangelammg

                              prospective ā€¢ Visited 2017

                              8/16/2017

                              The worst service. How can they say "not matter if you have an account with one million dollars"??? I think isn't a comment for apply!!! At least in others places more luxury is gentle!!!ā€¦Ā See More >
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                                Ness11235

                                Resident ā€¢ 2016

                                7/21/2017

                                STAY AWAY Racists!!! Terrible experience. They are liars beyond belief and yes, the towing for no reason is true. Don't ignore the reviews and hope to have a different experience.ā€¦Ā See More >
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                                  anonymous

                                  Resident ā€¢ 2017

                                  7/17/2017

                                  Can't wait to finish my year of lease. Worst place. Altitude is new name with same attitude. Hear this, I was sleeping at 12:30 in night. My car alarm goes off. I go to check n it's being towed from my parking spot. I runā€¦Ā See More >
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                                    prems

                                    Resident ā€¢ 2017

                                    5/3/2017

                                    Moved in this past week. Love the amenities, the staff has been very forthcoming and welcoming. i was able to get an good apartment on a good view from my balcony, Leasing agent Samantha was extremely helpful, she always made time for us andā€¦Ā See More >
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                                      anonymous

                                      Resident ā€¢ 2015 - 2016

                                      12/19/2016

                                      DO NOT STAY AT THIS APARTMENT COMPLEX!!!!! PLEASE TAKE THIS ADVICE SERIOUSLY I have stayed at this apartment complex and am currently in the process of breaking my lease. This by far is the worst apartment complex I have lived at. The leasing office staff isā€¦Ā See More >
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                                        roy j.

                                        Resident ā€¢ 2011 - 2016

                                        12/9/2016

                                        Cannot believe all the negativity here. The place may not be perfect,but the positives outweigh the negatives. As for the staff,try a little kindness and respect,it goes a long way.As for parking,you can't beat Granada. Twice as many parking spaces as there are vehicles,and it'sā€¦Ā See More >
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                                          anonymous

                                          Resident ā€¢ 2014 - 2016

                                          11/7/2016

                                          I have lived here for 2 years, and the only reason I renewed it for another year was because I could not find anything in my price range. When you raise concerns with management, regarding parking and rat infested problems, they tell you to "handleā€¦Ā See More >
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                                            anonymous

                                            Resident ā€¢ 2014 - 2016

                                            10/15/2016

                                            ***Disclaimer free months rent is given to residents for positive reviews*** 1. I only have 2 pros because everything else is a nightmare. Apartment is spacious and there is an outdoor space (balcony). 2. Great with removal of snow. The maintenance staff with theā€¦Ā See More >
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                                              anonymous

                                              Resident ā€¢ 2016

                                              9/21/2016

                                              Even if you are homeless....NEVER.... move into this complex. What kind of landlord tows their tenant's cars when the have a valid sticker? They are working on the garage and obviously that doesn't leave enough parking spaces for your tenants, and when we parked byā€¦Ā See More >
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                                                anonymous

                                                Resident ā€¢ 2013 - 2016

                                                8/27/2016

                                                You are so lucky if you live in Granada. If you need something to be fixed in your apartment, management can response you and fix it in less than one year..... You are really lucky because Granada has the best landscaping in Bboston....

                                                  Review Author Icon

                                                  Tri123

                                                  Resident ā€¢ 2014 - 2016

                                                  7/6/2016

                                                  This is the worst community I have every seen in USA. The management stuff are ------- rude that they won't allow you to talk or explain anything. If anyone go to lease office they don't talk and kick him out and later send a evictionā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā Are there surveillance cameras on site?

                                                    Frequently Asked

                                                    Based on 341 number of votes by renters, Granada Highlands is currently rated 2.6 out of 5 stars.
                                                    Granada Highlands is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Granada Highlands is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Granada Highlands is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Granada Highlands is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Granada Highlands is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Granada Highlands is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    3 Beds, 1.5 Baths
                                                    3 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    Granada Highlands

                                                    March 2024

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                                                    Granada Highlands is an apartment in Malden in zip code 02148. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $3,562. Nearby cities include Hyattsville, Melrose, Everett, Medford, and Chelsea.

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